Top Operations Jobs in Indianapolis, IN

Leads revenue operations and strategy across Sales, Marketing, and Customer Success. Owns HubSpot architecture, administration, automation, reporting, and data quality; manages the broader revenue technology stack; deploys AI for forecasting and lead scoring; develops revenue forecasts, dashboards, and predictive analytics; optimizes lead-to-cash workflows and deal desk operations; and establishes planning, pipeline review, and cross-functional operating processes.

Develop and maintain fraud operations SOPs, decision guidance, workflows, and documentation. Identify process gaps, analyze operational data and trends, coordinate process changes, and collaborate with Product, Engineering, Data, QA, Training, Support, and other teams to improve fraud review consistency, scalability, and efficiency. Support audits, retrospectives, training readiness, and post-launch follow-up for operational improvements.

Leads Salt Security’s revenue operations function, owning GTM strategy, planning, forecasting, pipeline management, executive reporting, revenue systems, data architecture, sales and marketing operations, customer success operations, deal desk, automation, and AI initiatives. Partners with executive leadership and cross-functional teams to improve visibility, accountability, efficiency, retention, and scalable growth across the revenue lifecycle.

Lead and scale content production operations for ~125 corporate magazines, building processes, managing timelines, budgets, KPIs, and a high-performing content team. Partner cross-functionally with Creative, Editorial, Design, and Franchise leadership to remove bottlenecks, safeguard brand standards, and increase readership engagement.

Process and fulfill customer orders, maintain Salesforce contract and account data, create software licenses, invoice customers, manage inventory, prepare reports, document workflows, and support sales and finance teams. The role also handles customer inquiries, financial records, credit memo matching, vendor forms, and contractual compliance while meeting service-level agreements and key performance indicators.

Owns AI-powered tools and strategic analytics for Headway’s provider growth and revenue operations. Responsibilities include optimizing provider outreach and conversion, analyzing funnel trends, pipeline health, and cohort performance, supporting weekly business reviews and executive reporting, and enabling sales leaders to self-serve performance insights. The role requires strategic initiative ownership, strong analytical and forecasting skills, and collaboration with revenue leadership in a growth-stage environment.

The Operations Associate role involves solving various operational challenges, managing teams, and improving processes within a fast-paced, remote-first environment.

Processes complex monetary transactions, account maintenance requests, official checks, fraud and identity-theft cases, account research, IOLTA reporting, and escheat due diligence. The role ensures accurate, compliant, and timely servicing while coordinating with branches, fraud teams, and internal partners. Responsibilities also include monitoring workflows and service levels, managing operational controls, supporting process improvements and system enhancements, and participating in training, meetings, cross-team support, and change-management activities.

Provides remote clerical and operational support for healthcare eligibility and recovery services. Responsibilities include document and mail processing, payment posting, data entry, phone outreach to insurance carriers and providers, record accuracy, policy compliance, quality and productivity targets, and timely completion of training and assigned tasks.

Leads regional IT infrastructure operations across North and Central America, overseeing service quality, governance, financial performance, vendors, cybersecurity alignment, incident escalation, and continuous improvement. Coordinates service delivery teams and major transformation programs involving cloud, workplace technology, networks, and cybersecurity. Partners with business leaders, global IT teams, service providers, and site leadership to improve operational efficiency, automation, compliance, and service maturity.

Owns go-to-market analytics, forecasting, sales performance reporting, and GTM operating cadence. Leads annual planning, develops performance metrics, prepares executive and board reporting, and partners with finance, data, and marketing to improve revenue processes and systems. Uses SQL, CRM, analytics, and forecasting tools to identify trends, risks, opportunities, and operational improvements.

Processes ACH, wire, and real-time payment transactions accurately and timely. Reviews reports, performs balancing, clears exceptions, assesses transactional risk, and follows banking compliance requirements. Provides payment-processing support to branches and banking departments while meeting service-level and vendor timelines. Learns new systems, improves processes, collaborates across teams, and maintains clear communication with internal and external customers.

Owns AI support agents, CRM and support-tool configuration, automation reporting, access provisioning, documentation, QA, and process improvement. Directs BPO back-office workflows and partners with customer service, product, engineering, and supply teams to resolve operational issues. The role also evaluates new AI tools, analyzes booking problems, improves knowledge content, and recommends systemic product solutions.

Lead Revenue Operations, owning CRM architecture, data infrastructure, forecasting, reporting, compensation and territory design, and oversight of Deal Desk and Enablement. Drive GTM alignment, implement revenue technology and AI-powered automation, and support PLG and enterprise motions to scale ARR and operational efficiency.

Develop go-to-market strategies, lead high-impact cross-functional initiatives, build analytical models and dashboards, and improve operational efficiency. The role analyzes market trends, customer segments, competitive landscapes, and commercial performance while translating data into executive recommendations. It requires strong stakeholder management, leadership, communication, spreadsheet modeling, SQL familiarity, and the ability to leverage AI tools in a fast-paced SaaS environment.

Coordinates product operations for Krak’s consumer payments and banking products. Manages compliance, legal, fraud, risk, vendor, and launch dependencies; maintains operational trackers; supports incident response; interprets fraud, dispute, customer experience, and authorization metrics; and provides market, regulatory, and vendor intelligence to guide product decisions and roadmap planning.

Own CRM administration and data integrity, build revenue dashboards and KPI reporting, analyze sales and marketing performance, support quota and territory planning, identify process improvements, and present actionable insights to leadership. The role partners cross-functionally with Sales, Marketing, Finance, and executives while standardizing reporting and automating workflows.

Own and improve CRM infrastructure, communications tooling, workflows, reporting, dashboards, and data quality for the commercial organization. Build partner onboarding processes, support sales enablement, analyze pipeline and channel performance, evaluate RevOps vendors, document systems, and automate repetitive work. Collaborate with Sales, Operations, Product, and Data/Engineering while supporting new market launches.

Supports 24/7 sports betting operations by assisting traders, monitoring pre-game and in-play markets, reviewing betting content, testing app functionality, managing sport and competition setups, conducting compliance checks, communicating with data providers, and escalating operational issues. The role also supports customer issue resolution and cross-functional assignments with Compliance, Marketing, and Product. Evening, weekend, and holiday availability is required.

The Client Engagement Operations Manager supports Client Services by coordinating RFP processes, improving efficiency, ensuring compliance, and enhancing vendor management. Responsibilities include project management, process improvement, and collaborating across departments to drive operational excellence.

Own and build the revenue operations function across Sales, Marketing, and Customer Success. Lead revenue strategy, GTM systems, lead routing, territory design, forecasting, reporting, deal desk, compensation planning, and cross-functional processes. Manage Salesforce, HubSpot, Gong, Intercom, warehouse integrations, APIs, Python, and AI tooling to improve data quality and operational efficiency. Partner with Finance, Analytics, and GTM leadership while managing a Revenue Operations Manager and directing GTM engineering resources.

Leads day-to-day operations across a multi-location studio network, corporate team, call center, inventory, warehouse, payroll, facilities, vendors, recruiting, and compliance coordination. Builds operating systems, scorecards, accountability cadences, and processes that improve profitability, staffing, inventory accuracy, payroll execution, and location performance. Manages operational decisions, resolves recurring issues, supports new-location growth, and travels extensively to studio locations.

Coordinates field operations, employee schedules, staffing, travel, onboarding, timesheets, billing reconciliation, purchase orders, and operational reporting. Serves as a liaison for field employees and collaborates with accounting and operations teams to resolve payroll, invoicing, and documentation discrepancies. Maintains accurate records, supports audits, tracks KPIs, promotes safety, and contributes to process improvements.

Join TekniPlex's talent community to stay connected for future opportunities across various fields, contributing to innovative material solutions.

Leads Customer Experience operations across support channels and the full e-commerce lifecycle, including payments, fulfillment, subscriptions, refunds, and retention. Manages CX teams, staffing, escalations, workflows, SOPs, and performance KPIs. Uses customer and operational data to identify friction, improve efficiency, reduce contacts, and scale processes while partnering with Product, Payments, Fulfillment, Pharmacy, Clinical, and other teams.