Top Senior Operations Jobs in Detroit, MI

Lead and scale RevOps practice: manage and mentor RevOps team, oversee complex Salesforce/HubSpot/Pardot implementations and audits, serve as escalation for technical challenges, advise on lifecycle architecture, integrations, attribution, reporting, and support client-facing strategy and growth.

Lead and scale the RevOps practice as a senior, client-facing player-coach: manage a team, oversee complex Salesforce, Pardot, and HubSpot implementations and audits, resolve technical escalations, design lifecycle and data architectures, ensure delivery quality, support scoping and sales conversations, and develop repeatable processes and documentation.

Lead launch and operations of NeuraGym AI robotics training center. Manage on-site teams, facility setup, infrastructure, safety, vendor relationships, and customer engagements. Monitor utilization, KPIs, costs, and training outcomes; translate insights with Product into scalable processes and tooling. Develop SOPs, playbooks, and operational documentation to support future locations and ensure uptime and service-level execution.

Own and optimize CRM data, lead generation workflows, sales and marketing automation, lead scoring, segmentation, database enrichment, integrations, dashboards, and KPIs. Partner with sales and marketing to improve data quality, targeting, nurturing, and deal acceleration. Train teams on CRM best practices, identify process gaps, and implement workflow improvements across the go-to-market technology stack.

Leads the design, administration, and continuous improvement of Customer Success technology infrastructure, particularly Gainsight, CRM integrations, workflows, playbooks, CTAs, health scores, digital engagement, community platforms, reporting, and AI-enabled automation. Owns data quality, governance, platform health, operational readiness, and process documentation while partnering cross-functionally on segmentation, territory alignment, capacity planning, and scalable customer execution.

Travel extensively to support branches and job sites with operations, logistics, installations, training, and project coordination. Troubleshoot issues, lead escalations, standardize processes, support audits and compliance, and partner with sales, vendors, and customers to ensure operational readiness and continuous improvement across multiple locations.

Lead and build the revenue operations function: own HubSpot CRM, pipeline hygiene, forecasting dashboards, deal desk and RACI, comp and capacity planning, cross-functional processes between sales, supply, legal, and finance, and introduce AI-driven efficiencies to automate reporting and ops.

Lead end-to-end payments and risk operations for an embedded fintech platform: merchant onboarding, underwriting, transaction monitoring, disputes, and loss management. Build reporting, data pipelines, and dashboards; move from manual processes to AI-assisted decisioning; own Stripe and partner relationships; maintain compliance and controls; present metrics to leadership; and hire and scale a lean operations team.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.

The Director of Franchise Operations will lead operations for 500+ Wingstop franchises in the Northeast, focusing on P&L management, KPIs, and team development.

Lead day-to-day configuration, operation, and optimization of MarTech and subscription systems (paywalls, messaging, consent, analytics). Translate business needs into platform configs, manage integrations and data flows, collaborate with engineering and legal, own launches, QA, and post-release monitoring to improve conversion, retention, and monetization.

The Business Operations Analyst will analyze business processes and technology platforms, implement improvements, and facilitate projects. Responsibilities include conducting assessments, documenting processes, collaborating with stakeholders, and ensuring the effectiveness of changes to optimize operations.

As Director of Network Operations, you will oversee operational management, process development, employee training, and financial performance while ensuring customer satisfaction and strategic growth.

The Revenue Operations Manager will build and scale the RevOps function, optimize HubSpot, implement revenue processes, and provide data-driven insights.

The role involves establishing an Enterprise SaaS Revenue Operations function, overseeing revenue forecasting, pipeline analysis, and collaborating across teams to improve processes.

Manage onboarding, policy administration, and bordereaux workflows; ensure data integrity and SLA adherence; produce reports using Snowflake, Power BI, and Excel; collaborate cross-functionally to document SOPs and implement process improvements.

The Revenue Operations Manager will enhance revenue performance, streamline systems, ensure data quality, and drive cross-functional collaboration to support Allium's growth.

Lead and scale a unified Revenue Operations function across Sales, Marketing, and Customer Success. Own GTM strategy, forecasting, territory design, quota and compensation, deal desk, GTM systems (Salesforce/HubSpot), quote-to-cash automation, and cross-functional enablement. Build and mentor a global ops team, deliver pipeline and performance insights, and drive change management to improve revenue growth, productivity, and commercial execution.

Build and scale the revenue operations backbone by ensuring data integrity across Salesforce and BI tools, delivering standardized revenue reporting and insights, managing deal desk processes, documenting sales SOPs, driving automation and AI-enabled workflows, and leading cross-functional projects to improve accuracy, efficiency, and scalability for direct and partner-led retail media revenue streams.

Manage and optimize Revenue Operations, enhancing processes across Sales, Marketing, and Customer Success to improve productivity and forecasting accuracy.

Lead Support strategy and operations: provide data-driven insights, build 0-to-1 programs, own lifecycle intelligence, drive AI/automation adoption, plan capacity and budgets, create unified performance dashboards, and represent Support cross-functionally to execute OKRs and improve customer experience.

Leads revenue operations, CRM optimization, sales and revenue process design, forecasting, pipeline management, reporting, dashboards, sales technology adoption, and performance analytics. Partners with Finance, Sales, Marketing, and senior leadership to improve revenue predictability, operational efficiency, and growth. Manages the Revenue Operations team and oversees commission plan design and administration.

Manage and align risk policies, workflows, and due diligence with financial partners. Evaluate merchants, identify trends, use data to drive process improvements, and build scalable operational controls and reporting to mitigate partner and regulatory risk.

Join a specialized talent community for senior operations leaders at HelloFresh, focusing on career growth and networking with industry peers.

Director of Strategy & Operations supporting Fetch’s Data and Expanded Core businesses. Acts as a strategic advisor to revenue leaders, using data analysis to inform priorities, evaluate trade-offs, and identify growth opportunities. Drives operational execution, KPI and dashboard development, cross-functional coordination, channel management, process optimization, and executive-level reporting. The role requires strong strategic problem-solving, financial acumen, project management, and experience scaling early-stage business initiatives.