Top Senior Operations Jobs in Detroit, MI

Leads franchise operations and marketplace execution for Coca-Cola’s West Region. Translates commercial priorities into territory plans, drives volume, revenue, transactions, share, and profitable growth, and aligns bottler and cross-functional teams. Responsibilities include performance diagnosis, corrective actions, budgeting, commercial initiative deployment, contingency planning, capability building, and frequent in-market engagement. Requires strong commercial and financial judgment, relationship management, negotiation, and the ability to influence regional operations teams without direct authority.

Leads Coca-Cola Florida’s Advanced Hydration franchise operations, aligning bottlers, customers, and internal stakeholders to drive market execution, growth, profitability, and brand performance. Oversees business planning, sales and merchandising execution, innovation launches, customer activation, cross-functional alignment, and corrective actions. Builds executive relationships, develops strategic growth initiatives, champions portfolio transformation, and fosters accountability, collaboration, and continuous improvement across the franchise system.

Own HubSpot and marketing operations systems, including automation, data governance, campaign execution, deliverability, reporting, integrations, lead routing, and system support. Build dashboards across HubSpot and Salesforce, troubleshoot data and integration issues, and partner with RevOps and sales. Develop and monitor AI-assisted workflows using LLMs and agents to automate repetitive processes and improve marketing efficiency.

Supports senior executives by managing complex calendars, domestic and international travel, meeting priorities, events, expenses, communications, and logistics. Coordinates leadership summits and global offsites, prepares agendas and presentations, records actions, and builds relationships with internal and external stakeholders. Partners with executive business partners, HR, and department leaders to advance business priorities, maintain operating rhythms, and support team development.

Leads Knit’s research operations function, overseeing survey programming, fieldwork, data quality assurance, vendor partnerships, automation, and offshore teams. Owns strategy, KPIs, staffing, organizational design, budgets, sampling operations, feasibility, operational readiness, and partner performance. Collaborates with Product, Engineering, Research, Sales, Marketing, and Operations to scale capabilities, improve data quality and delivery speed, expand audiences, and increase automation and margins.

The Senior Specialist will optimize revenue operations across the client lifecycle, supporting sales growth, renewals, retention, reporting, and cross-functional process improvement. Responsibilities include maintaining revenue data, designing workflows, mapping processes, gathering business requirements, improving system integrations and automation, developing KPIs and executive dashboards, and ensuring data integrity across NetSuite, HubSpot, ConnectWise, and Power BI. The role partners with leadership and technical administrators to scale revenue processes and improve operational effectiveness.

Leads enterprise IT operations supporting cloud infrastructure, applications, identity services, cybersecurity coordination, change governance, and end-user support. Oversees Azure modernization, ServiceNow and Microsoft 365 operations, production releases, compliance activities, incident response, vendors, contractors, and cross-functional technical teams. Provides strategic guidance on modernization, service transformation, operational readiness, and technology investments supporting federal programs and mission operations.

Manage and optimize legal department operations, including workflows, ticketing, contract administration, budgeting, metrics, vendor and outside counsel relationships, legal technology, knowledge management, and cross-functional projects. Support compliance initiatives, audits, risk management, and legal technology migrations while improving efficiency, scalability, and cost control.

Leads operations for a logistics provider offering transportation, value-added, intermodal, and specialized supply chain services. The posting provides limited detail about specific responsibilities or qualifications.

Leads continuous improvement and commercial transformation initiatives across Microsoft’s sales and planning organizations. Reimagines cross-functional workflows, operationalizes strategy, identifies AI and automation opportunities, facilitates Kaizen events, analyzes performance data, manages senior stakeholder alignment, and leads change management to deliver sustainable business improvements.

Leads strategic operations, cross-functional transformation, business intelligence, commercial strategy, customer lifecycle optimization, pricing, profitability, and acquisition integration. Develops strategic plans, improves processes and documentation, manages whitespace and cross-sell opportunities, supports revenue growth, and mentors the Strategy & Operations team.

Manage and optimize Qualio’s revenue technology stack, including Salesforce and related GTM tools. Build automations, integrations, and AI-enabled workflows; maintain data integrity; document and improve processes; create reports and dashboards; support forecasting; train revenue teams; and collaborate across Sales, Marketing, Finance, and Customer Success.

Owns high-impact business operations and strategic initiatives across customer delivery, commercial operations, business systems, talent strategy, and growth areas. Builds scalable processes, tools, and AI-enabled workflows; improves delivery and cost structures; partners with executives and cross-functional teams; develops hiring strategies for specialized talent; and leads special projects in a fast-growing defense technology company.

The Revenue Operations Manager drives forecasting, pipeline visibility, data quality, reporting, quota allocation, capacity modeling, and GTM planning. They build dashboards and executive insights, manage operating cadences, improve CRM processes, and support sales technology selection and optimization. The role partners with Sales, Marketing, Customer Success, Finance, and Analytics to improve revenue predictability, efficiency, and execution.

Leads revenue operations and business systems for Sales, Customer Success, Finance, and related teams. Owns Salesforce and Nue CPQ architecture, revenue forecasting, pipeline and retention analytics, quote-to-cash processes, system integrations, data governance, vendor management, and systems roadmaps. Manages and mentors two direct reports while delivering implementations, automation, documentation, and operational improvements across the GTM technology ecosystem.

Administers defined benefit pension plans, resolves escalated eligibility, participant data, system, and service issues, and ensures processing quality. Serves as a client and plan-rules subject matter expert, leads change initiatives from discovery through go-live, maintains requirements and process documentation, validates system processing, identifies enhancements, performs peer reviews, and mentors junior analysts.

Own growth, utilization, and profitability initiatives for surgical and emerging service lines. Translate strategy into scalable operational workflows, lead cross-functional execution, develop service-line analyses and metrics, optimize clinical pathways, support market launches, and act as an internal and external subject matter expert with clients, consultants, employers, and clinical partners.

Own and optimize Socket’s revenue operations systems, including HubSpot, Clay, and the broader GTM stack. Lead the planned migration to Salesforce, maintain data quality, manage territories and routing, improve funnel and pipeline reporting, support commissions, and build automation that helps sales representatives work more effectively. Partner closely with sales leadership, IT, and representatives to identify operational issues and implement scalable solutions.

Leads the technical claims operations function across all lines of business. Oversees claims handling standards, complex losses, audits, compliance, reinsurance operations, vendor management, reporting, trend analysis, process improvement, and strategic initiatives. Manages personnel through subordinate leaders, including staffing, coaching, performance management, and organizational planning. Represents the claims function on corporate planning and operational teams.

Coordinates first-lien HELOC product and process implementations, post-launch performance monitoring, TPO partner and lender support, procedure management, process improvements, model governance, remediation tracking, and vendor reviews. The role develops management reporting, training materials, and operational documentation while promoting compliant execution, issue resolution, and consistent adoption across teams. It is remote within the bank’s operational footprint and requires mortgage lending experience.

Leads analytics governance and stewardship operations, portfolio administration, organizational reporting, knowledge management, and operational modernization. Administers governance forums, issue intake, escalation tracking, dashboards, scorecards, planning processes, reusable tools, workflows, and self-service resources. Coordinates cross-functional execution across US and HYD teams, supporting capability leaders without owning strategy, technical architecture, engineering, or governance decisions.

Leads the InCommand Operations team supporting data center customers and sites. Responsibilities include managing and developing engineers, maintaining operating standards, leading customer and site implementations, building and validating facility data, using AI and automation for data workflows, supporting platform users, producing reports, coordinating with development teams, documenting defects, and testing releases. Requires data center experience, people management, project leadership, SCADA and construction-document knowledge, strong data skills, and customer communication abilities.

Serve as the CEO’s operational right hand, managing calendars and inboxes, preparing dashboards and financial summaries, maintaining SOPs, improving processes, coordinating teams, and resolving cross-functional issues. The role has decision-making authority over tools, timelines, request triage, and calendar conflicts while escalating major financial, commercial, and strategic commitments.

Leads the Business Operations function, driving productivity, efficiency, process improvement, technology-enabled transformation, governance, and data-driven performance measurement. Partners with executives and senior stakeholders to prioritize enterprise initiatives, allocate resources, resolve implementation issues, and improve operational effectiveness across business and regional levels.

Leads the regional Operations Steering Support function, managing team performance, workload planning, operational data governance, reporting, analytics, cost control, and supplier oversight. Maintains master data, dashboards, contracts, tariffs, and vendor information while coordinating with Operations, Procurement, Finance, and regional teams. Provides cost analysis, supplier performance insights, management recommendations, and continuous process improvements to improve efficiency, data quality, operational resilience, and decision-making.