Top Senior Operations Manager Jobs in Cleveland, OH

The Sr. Manager, Claims Operations is responsible for optimizing claims processes, improving payment accuracy, and leading cross-functional teams to implement AI-driven solutions and operational strategies.

The Senior Operations Manager oversees dealership operations, enhancing service quality, managing facilities, fostering OEM relationships, and developing team leadership while achieving revenue and customer satisfaction goals.

The 3PL Network Operations Manager is responsible for overseeing North America's warehousing and distribution performance, ensuring compliance and efficiency while managing 3PL relationships, inventory accuracy, and cost governance for operational success.

The Senior Manager of User Operations oversees user activation processes, collaborates with various teams, resolves issues, and drives efficiency in user operations.

The Document Operations Manager oversees document handling operations, ensuring efficiency, compliance, and management of staff and vendor relationships, while optimizing workflows and maintaining document management systems.

Lead the execution of special operations projects at Skylight, focusing on optimizing fulfillment, logistics, and inventory management while collaborating across departments to build scalable tools and strategies.

Lead and develop a remote calendar operations team, design staffing and scheduling models, audit and improve workflows, track key metrics (transcript delivery, response times, compliance), and act as escalation point while partnering cross-functionally to optimize end-to-end scheduling and vendor relationships.

Manage logistics and operations including order fulfillment, cost optimization, and supply chain management. Collaborate with internal and external stakeholders. Analyze data to improve performance.

Lead and manage the technical strategy and operations for ecommerce platforms, focusing on experimentation, data governance, and AI workflows, while ensuring cross-functional collaboration and operational excellence.

Lead pre-sales operations for Solutions Engineering and Consulting: drive forecasting, deal inspection, territory and capacity planning, variable compensation operations, AI/automation initiatives, executive reporting, and cross-functional alignment to accelerate deal velocity and revenue growth.

Lead AI-enabled revenue forecasting, maintain executive dashboards, ensure CRM data governance (Salesforce), and integrate revenue, compliance, and learner data. Partner cross-functionally to translate analysis into actionable insights, optimize renewals and pricing, and reduce operational toil for Development and Partnerships.

Partner with executive leadership to drive enterprise strategy, build board-facing analyses, and design the company operating model. Own prioritization, planning cadences, KPIs, reporting frameworks, and cross-functional initiatives. Translate strategy into structured plans, leverage data and analytics to inform decisions, and support forecasting and scenario analysis with Finance.

Manage enrollment outcomes for clients, oversee an on/offshore team, drive operational excellence through metrics and reporting, and improve workflows by collaborating with engineering and product teams.

The Manager of Support Operations will develop operational foundations, improve workflows, implement AI solutions, and lead a high-performing team to enhance customer support experiences.

The Senior Revenue Operations Manager will oversee Salesforce systems, governance, and optimization, ensuring operational efficiency and data integrity across sales and marketing.

Lead administration and automation of firm-wide bonus programs (attorney, case manager, staff, incentives). Own Spiff platform and team, drive integrations (UKG, Salesforce, NetSuite), improve processes, partner with controllers, HR, payroll, and finance, and brief executives on bonus metrics and exceptions.

The Senior Revenue Operations Manager will improve revenue operations efficiency through analytics, AI strategies, and enhancing tech stack management across sales, marketing, and customer success functions.

The Senior Manager, Business Operations is responsible for driving cross-functional initiatives, improving operational efficiency, analyzing data for insights, and enhancing systems at GiveDirectly.

Lead multi-shift imaging operations to drive site financial performance, capacity planning, equipment utilization, and disaster recovery. Ensure strict compliance with security, chain-of-custody, and local labor laws while managing large teams, improving workflows, and maintaining audit-ready digital and physical document handling.

The Senior Operations Manager leads strategy development, manages performance evaluation, and oversees operational excellence across multiple sites, ensuring compliance and driving continuous improvement.

Lead the Sales Operations function for Brightwheel's Expansion business, managing a team and partnering cross-functionally to define strategy and optimize processes.

The Senior Manager of Billing Operations oversees the full order-to-cash lifecycle for SaaS subscriptions, ensuring accurate invoicing and cash collection while optimizing the billing platform and collaborating cross-functionally.

The Operations Manager oversees Ohio operations in personal care and structured family caregiving, ensuring compliance and quality service delivery while managing a team and improving processes.

The Revenue Operations Manager will bridge Marketing, Sales, and Alliances, manage operational processes and tools, track performance metrics, and support revenue acceleration initiatives to achieve $100M revenue goal.

Manage and optimize Revenue Operations, enhancing processes across Sales, Marketing, and Customer Success to improve productivity and forecasting accuracy.