Top Senior Operations Manager Jobs in Cleveland, OH

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

Lead RevOps analytics and GTM engineering to scale revenue processes. Build analytics infrastructure, evaluate AI-first tech, automate lead-to-cash workflows using AI-assisted development, integrate systems, and deliver data-driven strategic insights across Sales, Marketing, and Post-Sales.

The Senior Renewal Operations Manager builds and scales operations for high-volume renewals, ensuring reporting accuracy, data integrity, and operational processes across teams.

The Senior Revenue Operations Manager will design and maintain revenue architecture, GTM systems, and apply AI for automation, ensuring data integrity and effective reporting across sales and marketing.

Lead and collaborate with animal shelter teams across the U.S. to implement strategies aimed at saving more animal lives. Manage change hands-on, foster stronger systems, and advocate for improved shelter programs while maintaining a significant travel schedule.

The Operations Manager oversees site integration and operational efficiency, managing RSO teams and ensuring successful departmental setups across multiple facilities with a focus on continuous improvement.

The Operations Manager will oversee site integration strategies, manage reconditioning teams, ensure operational efficiency, and lead continuous improvement projects.

The GTM Operations Manager drives reporting on performance metrics across GTM and CX teams, enhancing processes and improving efficiency to drive pipeline creation and revenue growth while collaborating with marketing and sales teams.

Own revenue operations and pipeline management across Sales and Marketing. Run cadence (pipeline reviews, forecasts), implement and optimize the GTM toolstack, design AI-native workflows, partner on segmentation and reporting, lead cross-functional GTM initiatives, and operationalize automation to improve AE/BDR efficiency and forecasting.

Run day-to-day revenue operations supporting sales, support, and implementation teams. Drive sales process adoption, own pipeline review rhythm, manage SFDC data governance and support cases, coordinate onboarding, produce operational reporting, and support post-sale renewal workflows in partnership with CS and AM.

The Manager, Proposals & Content Operations will oversee the proposal and RFP functions, enhancing coordination, content strategy, and leveraging AI for quality and efficiency.

Lead cross-functional business operations focused on client lifecycle, deal desk/pricing, implementation, and utilization. Manage 1-2 direct reports, resolve complex client escalations, own company workstreams, and optimize processes and tooling to improve scalability and financial outcomes.

Lead IT support operations, ensuring high-quality technical support, vendor management, and IT processes for a remote workforce while improving contributor experience.

Own and scale the GTM operating system across Marketing, Sales, and Customer Success. Manage forecasting, pipeline health, KPI frameworks, and data infrastructure. Administer Salesforce and GTM tech stack, build dashboards and attribution models, drive automation and data integrity, optimize funnel conversions, and enable sales with playbooks, training, and insights.

Owner of RevOps for an early-stage energy software company: build inbound/outbound pipeline, own HubSpot CRM and automations, enable sales with content and workflows, integrate GTM tools, use AI (Claude Enterprise) to scale operations, and develop reporting and campaign execution.

The Business Operations Manager will drive performance management, lead strategic initiatives, develop new processes, and enhance data analytics across the company.

Lead operational delivery and client relationships for enterprise print and mail accounts. Manage P&L, drive service improvements, ensure SLAs, run executive reviews, and lead a team of 15–20 direct reports to improve efficiency, quality, and profitability.

The Manager of Strategic Operations will support the COO in operational infrastructure, technology, financial operations, and strategic coordination, ensuring effective execution of initiatives.

Lead and optimize sales processes, territory planning, RFP and Bid Desk reviews, Salesforce enhancements, data quality, and sales tech stack. Deliver metrics, automate alerts, collaborate cross-functionally, and use AI tools to improve AE/CSM productivity and sales efficiency.

Lead cross-functional operational audits, identify bottlenecks, design and implement scalable processes (SOPs, RACI, process maps), drive automation opportunities, measure impact, and partner with department leaders to improve efficiency using Jira and Tableau.

Own and optimize the end-to-end revenue systems ecosystem (HubSpot, GTM stack), improve CRM data integrity, build predictive forecasting and KPI frameworks, run deal desk reviews, and translate GTM strategy into scalable cross-functional processes to support Sales, CS, Marketing, Partnerships, Finance, Product, and Engineering.

The Revenue Operations Manager will build systems and processes for go-to-market teams, maintaining pipeline visibility and ensuring accurate revenue forecasts. They will manage Salesforce and revenue tech stack, develop reporting infrastructure, and drive operational efficiency while supporting global initiatives.

Build and scale Covera's Revenue Operations function: own HubSpot CRM administration, pipeline management, forecasting, executive and board reporting, deal desk and pricing processes, cross-functional commercial operations, dashboards/KPIs, and scalable automation to enable predictable growth.

As a Senior Revenue Operations Manager, you will optimize workflows across Marketing, Sales, and Customer Success, improve data integrity, and enhance tools like HubSpot to drive revenue growth.

Lead Sales Operations for Expansion product lines, build AI-driven automated workflows and lead-scoring models, design scalable GTM processes, run funnel analytics, manage a small team, and present findings to execs.