Top Senior IT Jobs in Cleveland, OH

Manage full-lifecycle recruiting for technical and IT roles, including sourcing passive candidates, building talent pipelines, partnering with hiring managers, screening applicants, conducting initial interviews, and guiding candidates through the hiring process. The role also provides market intelligence on IT talent and compensation while recruiting for positions such as program managers, AI architects, AI engineers, technical product managers, and product owners.

Lead enterprise automation and agentic AI initiatives, owning the automation and integration stack and Center of Excellence. Build secure, reusable workflows and integration frameworks using platforms such as Zapier, Claude, and Glean. Establish governance, standards, documentation, and prioritization practices while partnering with IT, innovation teams, engineers, business stakeholders, and executives. Identify operational inefficiencies, develop automation roadmaps, and deliver scalable systems with secure data handling, access controls, human oversight, and measurable business impact.

Designs, implements, and operates multi-region cloud and hybrid networking infrastructure. Develops Terraform modules and infrastructure standards, supports AWS architectures, cloud migrations, and data center exits, and contributes to architecture reviews, compliance-aware delivery, CI/CD enablement, documentation, and observability. Collaborates with platform, security, architecture, compliance, and engineering teams to improve scalability, automation, reliability, and operational efficiency.

Provides executive and employee communications during major IT incidents, translates complex technical topics into clear messaging, develops presentations and communication strategies, supports communications tools, maintains brand standards, monitors media trends, and produces video content. Advises stakeholders and executive leaders while coordinating high-impact, systemwide IT communications across the Federal Reserve.

Leads the organization’s OCHIN Epic EHR strategy, governance, optimization, security administration, internal build function, vendor relationship, and clinician experience initiatives. Oversees EHR training, change management, AI adoption, system upgrades, and cross-functional governance. Supervises EHR staff, develops talent, and partners with clinical, operational, executive, HR, and technology leaders to improve workflows, reduce documentation burden, increase provider satisfaction, and align EHR capabilities with organizational and patient-care priorities.

Performs risk-based IT and integrated audits covering IT general controls, infrastructure, cybersecurity, data governance, payments, resiliency, and project governance. Plans audit scopes, interviews stakeholders, tests controls, analyzes data, documents findings, presents results, recommends corrective actions, and evaluates remediation. Requires knowledge of IT governance and compliance frameworks, analytical skills, and experience in IT audit, compliance, information security, risk, or governance.

Execute and report on IT internal audit, SOX compliance, IT risk management, and IT control assessments. Evaluate control design and operating effectiveness across applications, infrastructure, operating systems, databases, ERP platforms, cybersecurity, GRC, and IAM environments. Collaborate with clients and internal teams to identify risks, improve controls, and deliver engagements. The role requires strong analytical, communication, organizational, project management, and client service skills, with travel as needed.

Executes IT internal audits, SOX and IT control assessments, risk management reviews, and control testing for clients. Assesses IT systems, infrastructure, ERP configurations, GRC and IAM solutions, and reports engagement results. Collaborates with project teams and clients to design and improve controls, manage multiple engagements, and deliver advisory services. Requires strong analytical, communication, organizational, and project management skills, with travel as needed.

Leads IT software category management, strategic sourcing, contract renewals, negotiations, supplier relationship management, and procurement operations. Manages software usage forecasting, savings tracking, vendor evaluations, contract governance, approvals, compliance, and issue escalation. Partners with IT, Finance, Legal, Cybersecurity, business stakeholders, resellers, suppliers, and managed service providers. Supports continuous improvement and independently drives sourcing initiatives through completion.

Develop and advance ServiceNow ITSM workflows, automations, scoped applications, service catalogs, CMDB structures, integrations, and platform governance. Configure and troubleshoot REST/SOAP APIs, IntegrationHub, MID Servers, data imports, upgrades, cloning, and Automated Test Framework execution. Collaborate with product owners and technical stakeholders in Agile/Scrum environments, contribute to solution design and proposals, lead ceremonies, mentor staff, estimate work, and improve delivery methodologies.

Leads complex CMS healthcare operations programs supporting Affordable Care Act policy and implementation. Manages remote teams, workflows, schedules, metrics, reporting, governance, regulatory tracking, continuous improvement, client relationships, stakeholder communications, and team development. Requires extensive CMS experience, healthcare policy expertise, team leadership, and familiarity with JIRA and Confluence. This is a remote role with 10–25% travel and Public Trust eligibility requirements.

Owns current- and target-state architecture for enterprise IT Management capabilities. Develops cross-functional capability roadmaps spanning systems, workflows, data, processes, and modernization initiatives. Partners with business and technology stakeholders to align standards, dependencies, sequencing, investments, and operating models. Guides delivery teams toward coherent enterprise outcomes and supports architecture governance. The role requires extensive architecture experience, stakeholder influence, regulated-environment knowledge, BIZBOK capability modeling, and TOGAF ADM knowledge.

Provides cybersecurity, vulnerability management, and Splunk administration support for DOE business applications. Responsibilities include developing security policies and logging standards, creating Splunk dashboards and queries, analyzing security events, conducting vulnerability scans, securing applications and databases, investigating issues, and documenting systems and procedures. The role requires collaboration with system owners and application teams to identify and mitigate vulnerabilities while supporting compliance with government security mandates.

Leads the strategy, architecture, and implementation of enterprise AI-assisted and cloud-native software development capabilities. Evaluates AI tools, establishes engineering standards, develops proof-of-concept solutions, guides technical architecture, and coaches engineering teams. The role requires full-stack development, cloud platforms, CI/CD, DevSecOps, secure coding, distributed systems, and experience delivering mission software across complex programs.

Develop and enhance full-stack web applications for CDMRP, including portal integrations, single sign-on, microservices, responsive front-end and back-end features, REST APIs, testing, performance optimization, and legacy modernization. Collaborate with portal, systems administration, and security teams; apply UX practices; document architectures and services; and ensure compliance with DoD security procedures and STIG guidelines.

Manages enterprise IT service transitions from contract execution through customer acceptance. Coordinates resources, schedules, deliverables, service readiness reviews, operational handoffs, risks, issues, vendors, subcontractors, and customer communications. Ensures transition plans, policies, security standards, and contractual requirements are met on time and within budget. Supports project planning, reporting, workload management, and technical service delivery for complex IT security managed services.

Analyzes and improves business processes supporting government IT transitions and cybersecurity operations. Gathers requirements, develops workflows, user stories, acceptance criteria, documentation, dashboards, and training materials. Manages Jira backlogs, supports testing and tool adoption, monitors KPIs, facilitates stakeholder collaboration, resolves user issues, and coordinates meetings, deliverables, and process-improvement initiatives.

Build and maintain relationships with Virginia agencies, clients, and suppliers for IT security services. Advise clients, identify needs, recommend solutions, resolve complaints and escalations, lead meetings, present to varied audiences, and support strategic planning and pipeline growth. The role requires strong communication, conflict resolution, leadership, customer service, CRM and Microsoft Office proficiency, IT-sector relationship management experience, and travel to Richmond or other locations.

Performs application analysis and functional testing for enterprise systems supporting AmeriCorps. Responsibilities include analyzing workflows, defects, and change requests; creating and executing functional, regression, automated, and user acceptance tests; validating data integrations; coordinating test cycles; documenting defects and results; supporting release readiness; and maintaining system documentation.

Designs, deploys, maintains, and secures cloud solutions across AWS, Azure, GCP, and OCI. Develops automation using Bash, PowerShell, and Python; monitors and tunes cloud platforms; maintains documentation and operating procedures; advises implementation teams; supports migrations and infrastructure buildouts; resolves escalations; and collaborates with internal and external stakeholders.

Analyze enterprise application behavior, defects, workflows, and change requests; develop and execute functional, regression, automated, and user acceptance tests; coordinate testing with development, database, and operations teams; validate data flows and integrations; document defects, results, process gaps, and system workflows; track remediation and support release readiness across development, test, and production environments.

Architects and develops ServiceNow ITAM, SAM, HAM, and CMDB capabilities. Designs workflows, integrations, scripts, applications, and data governance processes; maintains CMDB health and supports platform upgrades. Translates stakeholder requirements into technical solutions, estimates effort, creates documentation, performs code reviews, mentors developers, and contributes to testing and continual process improvement. The role is remote and requires obtaining Public Trust clearance.

Develop and maintain AmeriCorps grants management applications using Java, Oracle, PL/SQL, and SQL. Modernize systems, implement enhancements and interfaces, support security and privacy requirements, collaborate with stakeholders to capture and deliver requirements, and perform application testing and maintenance.

Lead the architecture, development, deployment, and reliability of cloud-based customer experience platforms using AWS, Genesys Cloud, and Salesforce Service Cloud. Design integrations, data pathways, CI/CD pipelines, and infrastructure automation while ensuring security, compliance, scalability, and performance. Serve as a technical subject matter expert, guide global agile teams and vendors, coach engineers, establish DevOps practices, and troubleshoot critical production issues.

Provides architectural leadership for complex CX orchestration platforms built on AWS, Genesys Cloud, and Salesforce. Designs integrations and distributed systems, establishes engineering standards, leads governance and technical roadmaps, resolves high-impact production issues, evaluates technologies, and mentors senior engineers and technical leaders. The role influences enterprise architecture, risk mitigation, platform strategy, and cross-functional technical decisions.