Top IT Jobs in Cleveland, OH

Designs and supports scalable cloud data warehouses for CMS healthcare fraud, waste, and abuse analytics. Responsibilities include data modeling, healthcare interoperability, secure HIPAA-compliant governance, lineage, testing, CI/CD, automation, workflow scheduling, and technical architecture. The role integrates claims and healthcare domains using Snowflake and industry standards while collaborating with stakeholders, documenting solutions, and leading warehouse project delivery.

Provides tier 1–2 IT support across hardware, software, SaaS applications, and remote connectivity. Manages employee onboarding, offboarding, access changes, identity and access management, SSO, role-based permissions, and MDM device compliance. Supports endpoint protection, patching, documentation, and SOC 2, ISO, and HIPAA compliance activities. Collaborates with People, Security, and Engineering teams in a fully remote SaaS environment.

Principal frontend-focused software engineer responsible for leading frontend architecture, standards, tooling, accessibility, performance, testing, and deployment practices. The role delivers scalable customer-facing web applications, component libraries, and design systems using React or Angular. It includes cross-functional product collaboration, technical decision-making, mentoring, modernization initiatives, and occasional full-stack work. The position is remote, requires U.S. citizenship, Public Trust 6C eligibility, and approximately 0–10% business travel.

Leads IT strategy and operations consulting engagements for state government clients. Responsibilities include assessing IT environments, governance, processes, infrastructure, applications, and staffing; developing strategic plans, operating models, modernization recommendations, and implementation roadmaps; facilitating stakeholder workshops; managing project delivery; supporting cloud, enterprise platform, network, and data modernization; and contributing to business development and client communications.

Owns the vision, strategy, roadmap, feature definition, release planning, and performance measurement for IT clinical solution products. Partners with business and technical stakeholders on build-versus-buy decisions, architecture, licensing, change management, KPIs, ROI, migration, risk mitigation, and product adoption. Coordinates cross-functional delivery and vendor relationships while adapting product direction to changing business needs.

Leads complex enterprise technology projects across business, product, and engineering teams. Responsibilities include project planning, roadmap development, risk and dependency management, delivery governance, release coordination, stakeholder communication, KPI tracking, resource and budget management, process improvement, and team coaching. The role promotes Agile and modern delivery practices while ensuring quality, execution accountability, and alignment with strategic business objectives.

Develop and configure ServiceNow applications, workflows, scripts, and custom solutions to automate business processes. The role involves collaborating with customers, troubleshooting applications and integrations, supporting deployments, ensuring software compliance, evaluating system interfaces, and documenting testing and maintenance. Candidates should have a bachelor’s degree and relevant ServiceNow development experience. The position is fully remote, requires U.S. citizenship, and involves no travel or security clearance.

Owns IT systems administration and security operations for a fully remote workforce. Responsibilities include managing Microsoft 365 and Google Workspace, endpoint and identity platforms, security tools, access controls, threat monitoring, incident response, vulnerability management, compliance evidence, disaster recovery, vendor relationships, reporting, and operational roadmaps.

Leads the strategic direction of backend and full-stack engineering, architects scalable distributed systems and microservices, and drives modernization, reliability, security, and performance initiatives. Designs APIs, data architectures, pipelines, infrastructure, and observability practices; delivers customer-facing service improvements; establishes engineering standards; and mentors engineers. Collaborates across product and technical teams to make architecture and business trade-offs and lead large-scale initiatives from vision through production.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

Provides help desk, desktop, hardware, software, phone, printer, network, Wi-Fi, and remote IT support for local and regional users. Builds and configures devices, troubleshoots technical issues, installs and patches systems, maintains support records, escalates complex problems, creates training materials, and supports enterprise-wide incidents. The role includes regional branch visits up to 25% and participation in an on-call rotation.

Own FAR.AI’s internal IT and security function, including accounts, devices, identity and access management, onboarding, offboarding, office networking, support, endpoint hardening, data protection, governance, and vendor risk. The role will remediate security gaps using threat modeling, automate self-service infrastructure, partner across teams, communicate and manage change, and hire and lead an IT Coordinator.

Own Flex’s IT and corporate security function as a hands-on senior individual contributor. Responsibilities include identity and access management, joiner-mover-leaver processes, Okta and Google Workspace administration, endpoint and MDM programs, SaaS governance, access reviews, security policies, awareness training, MSP management, and automation using scripts and internal tooling. The role partners with security, People, Finance, and Legal while maintaining corporate security posture across a distributed workforce.

Owns internal IT operations for a fully remote telehealth company, including SaaS administration, identity and access management, device lifecycle and MDM, employee technical support, asset management, onboarding and offboarding, documentation, infrastructure operations, and security compliance controls. Leads foundational initiatives such as migrating OneDrive to Google Drive, deploying MDM, centralizing SaaS inventory, standardizing IT processes, and supporting Zendesk administration and integrations.

Partners with finance and IT stakeholders to define business needs, configure and support JDE and SaaS field service systems, manage ERP integrations, design reports and data conversions, test solutions, provide production support, document processes, train users, and lead IT initiatives within the Project Controls portfolio.

Leads strategy, solutioning, and writing for complex federal proposals valued at $25M to $1B+. Shapes win themes, ensures compliance, identifies risks, partners with capture and solution teams, improves proposal operations, and mentors proposal staff. Supports multiple pursuits, large IDIQs, task orders, and AI-enabled proposal workflows while tailoring technical and management volumes to customer priorities and evaluation criteria.

Identify and qualify potential clients through online research, databases, social media, email, cold calls, and social messaging. Maintain accurate CRM records, nurture early-stage opportunities, pass qualified prospects to sales, collaborate with sales and marketing, and monitor lead-generation metrics and campaign effectiveness. Fluency in English and Vietnamese is required for this SaaS or technology-focused sales development role.

Performs IT-focused Internal Control over Financial Reporting and SOX testing, including IT general controls, access, segregation of duties, and program change controls. Leads control walkthroughs, evaluates technical evidence, documents findings, tracks remediation, and coordinates with management and external auditors. Uses Alteryx, AI, and automation to improve testing efficiency. Advises process owners on control design and supports internal audit, compliance, reporting, and continuous improvement initiatives.

Designs cloud solutions for federal customers, leads technical proposal development, translates agency requirements into architectures, and builds cloud proofs of concept. Responsibilities include infrastructure as code, containers, Kubernetes, CI/CD, data and AI/ML pipelines, technical workshops, cloud cost modeling, compliance with FedRAMP and ATO requirements, customer presentations, and transitioning successful prototypes to delivery teams.

Partners with IT hiring managers to develop talent acquisition strategies, source and screen candidates, build diverse pipelines, and present qualified talent. Provides recruiting consultation, interview guidance, offer support, vendor coordination, TA systems maintenance, reporting, and special-project leadership. Helps maintain recruiting policies, procedures, communications, and organizational talent acquisition programs while mentoring colleagues and promoting Navitus’ employment brand.

Senior Agile Business Analyst supporting a federal case management modernization program. Responsibilities include backlog decomposition, requirements elicitation, user story development, process mapping, customer journey mapping, acceptance criteria, validation, risk management, Agile ceremonies, and collaboration with Product Owners, architects, testers, developers, and court stakeholders. The role also supports testing, business process re-engineering, technical documentation, cloud solution implementation, and continuous process improvement.

Own and modernize Boulevard’s corporate IT environment, including identity, access, endpoints, SaaS applications, device management, onboarding, offboarding, and service delivery. Build scalable operating standards, automation, governance, documentation, metrics, and self-service workflows. Resolve complex technical issues, manage vendors, lead IT programs, and partner with Security, People, Finance, Legal, Engineering, and business leaders on compliance, continuity, and technology strategy.

Lead the design and operation of a cloud-first IT environment, including SaaS administration, endpoint management, security, automation, email platforms, and AI-powered workflow agents. The role drives cross-functional IT projects, mentors team members, maintains standards and documentation, resolves complex escalations, and supports onboarding and escalated tickets. Key responsibilities include managing Google Workspace, Proofpoint, Slack, Okta, Jamf, Intune, and related systems while improving reliability, security, and operational efficiency.

Manages and optimizes procurement operations, Coupa workflows, supplier onboarding, purchase orders, invoices, and procurement integrations. Maps and improves business processes, implements ITGC-compliant changes, leads testing and sign-off, develops spend and supplier performance reporting, and resolves invoice and purchase order discrepancies. Drives Coupa Supplier Portal, CXML onboarding, and e-invoicing adoption while partnering with finance, accounts payable, stakeholders, suppliers, and Coupa support.

Administer and support the Enrich fleet maintenance platform across configuration, user access, data quality, interfaces, troubleshooting, testing, releases, documentation, and training. Provide Tier 1 and Tier 2 support for related fleet systems, investigate issues across application and data layers, monitor integrations, reconcile records, and coordinate with business, IT, and vendor teams. Support process improvements, reporting, audit readiness, and critical incidents or deployments outside standard hours when necessary.