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Top Tech Support Jobs in Charlotte, NC
The Technical Support Engineer will respond to customer inquiries, troubleshoot technical issues, create code examples, document solutions, and mentor the support team. Collaboration with engineering and customer success teams is essential to maintain high levels of customer satisfaction.
The Technical Support Associate at Vetcove aids veterinary professionals by resolving complex support inquiries related to software and data issues on their platform. Responsibilities include troubleshooting, recreating bugs, liaising with users, documenting problems, and collaborating with engineering teams to enhance user experience.
The Advanced Support Consultant at Bonterra provides proactive and reactive support for CSR clients. Responsibilities include troubleshooting technical issues, managing client relationships, conducting training on Bonterra CSR best practices, and documenting client interactions. The role requires a strong understanding of CSR software and relational databases, as well as excellent communication and problem-solving skills.
Seeking a qualified individual with experience supporting program and activities of a diverse customer set at National Aeronautics and Space Administration (NASA) and/or other Government customers. Responsible for providing project management subject matter expertise to NASA's Spacecraft Fire Safety (SFS) project. Must have excellent customer service skills and the ability to work with all levels of management. Position is part-time with the option to be fully remote within the United States.
The Technical Consultant will help customers maximize their use of the Crunchtime platform by implementing and supporting system integrations. Responsibilities include communicating with stakeholders, troubleshooting technical issues, collaborating with internal departments, providing training, and maintaining assets for technical service delivery.
As an Accounting Technology Consultant, you will lead client onboarding for a SaaS accounting solution, advising on software usage, organizing documentation, and providing training. You will maintain client relationships and facilitate their transition to using FloQast effectively, ensuring client success and optimizing their accounting processes.
The SAP SD/MM Consultant will manage interactions with sales, order management, planning, and warehouse teams. This role involves supporting SD and MM business needs, leading system enhancements, troubleshooting issues, and managing external partners. The consultant will collaborate internationally and may take on project management responsibilities as needed.
The Manager, Tech Support will co-manage a team of service professionals to support technical inbound calls, enhance operations, and implement improvements. Responsibilities include staff management, training, performance reviews, and ensuring compliance while driving employee satisfaction and operational excellence.
Assist the Online Production Director in executing online production events, train volunteers on production technologies, manage broadcast gear, and collaborate with the Live Production Department to enhance online experiences while adhering to church values and mission.
The Subject Matter Expert will provide professional, technical, and administrative support services in the Defense and Security Industry, focusing on human capital solutions for clients. Responsibilities include offering expert advice, conducting research, and analyzing data to develop strategies.
Top Companies in Charlotte, NC Hiring Tech Support Roles
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