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Top Tech Support Jobs in Charlotte, NC

11 Days Ago
Charlotte, NC
Remote
75 Employees
Mid level
75 Employees
Mid level
Artificial Intelligence • Software • Database
The Technical Support Engineer will respond to customer inquiries, troubleshoot technical issues, create code examples, document solutions, and mentor the support team. Collaboration with engineering and customer success teams is essential to maintain high levels of customer satisfaction.
Top Benefits:
401-K
401-K Matching
Company Equity
+35 More
12 Days Ago
Charlotte, NC
Remote
65 Employees
Junior
65 Employees
Junior
Healthtech • Pet
The Technical Support Associate at Vetcove aids veterinary professionals by resolving complex support inquiries related to software and data issues on their platform. Responsibilities include troubleshooting, recreating bugs, liaising with users, documenting problems, and collaborating with engineering teams to enhance user experience.
Top Benefits:
401-K Matching
Company Equity
Dental Insurance
+16 More
16 Days Ago
Charlotte, NC
Remote
1,200 Employees
60K-90K Annually
Mid level
1,200 Employees
60K-90K Annually
Mid level
Cloud • Productivity • Social Impact • Software • Analytics
The Advanced Support Consultant at Bonterra provides proactive and reactive support for CSR clients. Responsibilities include troubleshooting technical issues, managing client relationships, conducting training on Bonterra CSR best practices, and documenting client interactions. The role requires a strong understanding of CSR software and relational databases, as well as excellent communication and problem-solving skills.
Top Benefits:
401-K
401-K Matching
Company Equity
+39 More
21 Days Ago
Charlotte, NC
Remote
4,600 Employees
117K-268K Annually
4,600 Employees
117K-268K Annually
Aerospace • Artificial Intelligence • Cloud • Machine Learning • Cybersecurity • Defense
Seeking a qualified individual with experience supporting program and activities of a diverse customer set at National Aeronautics and Space Administration (NASA) and/or other Government customers. Responsible for providing project management subject matter expertise to NASA's Spacecraft Fire Safety (SFS) project. Must have excellent customer service skills and the ability to work with all levels of management. Position is part-time with the option to be fully remote within the United States.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+51 More
23 Days Ago
Charlotte, NC
Remote
305 Employees
Mid level
305 Employees
Mid level
Food • Software • Automation
The Technical Consultant will help customers maximize their use of the Crunchtime platform by implementing and supporting system integrations. Responsibilities include communicating with stakeholders, troubleshooting technical issues, collaborating with internal departments, providing training, and maintaining assets for technical service delivery.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+27 More
25 Days Ago
Charlotte, NC
Remote
675 Employees
80K-110K Annually
Junior
675 Employees
80K-110K Annually
Junior
Fintech • Software
As an Accounting Technology Consultant, you will lead client onboarding for a SaaS accounting solution, advising on software usage, organizing documentation, and providing training. You will maintain client relationships and facilitate their transition to using FloQast effectively, ensuring client success and optimizing their accounting processes.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+62 More
2 Days Ago
Charlotte, NC
277 Employees
Senior level
277 Employees
Senior level
Other
The SAP SD/MM Consultant will manage interactions with sales, order management, planning, and warehouse teams. This role involves supporting SD and MM business needs, leading system enhancements, troubleshooting issues, and managing external partners. The consultant will collaborate internationally and may take on project management responsibilities as needed.
2 Days Ago
Charlotte, NC
8,926 Employees
75K-124K Annually
Mid level
8,926 Employees
75K-124K Annually
Mid level
Fintech
The Manager, Tech Support will co-manage a team of service professionals to support technical inbound calls, enhance operations, and implement improvements. Responsibilities include staff management, training, performance reviews, and ensuring compliance while driving employee satisfaction and operational excellence.
Top Benefits:
401-K
Company Equity
Company Outings
+19 More
5 Days Ago
Charlotte, NC
472 Employees
Entry level
472 Employees
Entry level
Other
Assist the Online Production Director in executing online production events, train volunteers on production technologies, manage broadcast gear, and collaborate with the Live Production Department to enhance online experiences while adhering to church values and mission.
22 Employees
Senior level
Consulting • Financial Services
The Subject Matter Expert will provide professional, technical, and administrative support services in the Defense and Security Industry, focusing on human capital solutions for clients. Responsibilities include offering expert advice, conducting research, and analyzing data to develop strategies.
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