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Top Tech Support Jobs in Charlotte, NC

6 Hours Ago
Hybrid
Charlotte, NC
Junior
Junior
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
The Associate Technology Support Technician will provide level one technical support addressing basic technology issues in hardware and software, manage incident logging, prioritize requests, and perform break/fix repairs on various devices. Responsibilities also include documentation of services and collaboration with third-party vendors when necessary.
2 Days Ago
Remote
Charlotte, NC
Junior
Junior
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
The Associate Customer Support Technician will assist customers with inquiries related to software and hardware products through phone, email, and chat. Responsibilities include troubleshooting problems, providing efficient customer service, and escalating issues when necessary.
8 Days Ago
Remote
Charlotte, NC
Junior
Junior
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
The IT Support Specialist is responsible for troubleshooting and resolving technical issues as the sole representative of the Business Technology department. Key tasks include managing computer hardware/software installations, providing support for macOS and Windows, and administering various SaaS platforms. The position requires a proactive, service-oriented approach to ensure a seamless IT experience for users.
Top Skills: macOSWindows 10Windows 11
Entry level
Blockchain • Internet of Things • Payments • Cryptocurrency • Web3
As a Technical Support Analyst, you will provide crucial technical support for institutional clients, addressing complex technical issues, enhancing processes, and ensuring customer satisfaction with Chainlink's products.
Top Skills: Blockchain
3 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
58K-125K Annually
Entry level
58K-125K Annually
Entry level
Cloud • Security • Software • Cybersecurity • Automation
As an Associate Support Engineer at GitLab, you will support both Self-managed and GitLab.com customers, troubleshoot issues, collaborate with various teams, and enhance documentation. Your role involves managing customer inquiries, writing bug reports, and participating in on-call support rotations.
Top Skills: BashGitLinuxRuby
11 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
Junior
Junior
eCommerce • Software • Design • SEO
As a Technical Support Associate at Webflow, you will deliver exceptional customer experiences, assist users in support queues using tools like Zendesk and Jira, document and report bugs, and advocate for customers' needs to enhance the product and services offered by Webflow.
Top Skills: CSSHTMLJavaScript
6 Days Ago
Remote
Charlotte, NC
Entry level
Entry level
Fintech • Software
The Junior Tech Support Specialist will provide 24/7 live-chat support for clients' mobile and online banking solutions, assist end-users with technical issues, and collaborate with a technical team. Responsibilities include understanding banking software, troubleshooting, and coordinating with developers to resolve issues.
Top Skills: AndroidiOSTechnical Support
8 Days Ago
Remote
Charlotte, NC
Entry level
Entry level
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
The Associate Customer Support Technician will assist customers with inquiries regarding software and hardware products. Responsibilities include answering customer inquiries through phone and chat, troubleshooting problems, documenting issues, and escalating unresolved matters to higher support levels.
Top Skills: Microsoft
4 Hours Ago
Remote
Charlotte, NC
Entry level
Entry level
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
Associate Engineer in Tech Support role at Nagarro, a digital product engineering company. Join a dynamic and non-hierarchical work culture with the opportunity to work with the latest technologies and brightest minds to solve challenging problems.
4 Hours Ago
Remote
Charlotte, NC
Entry level
Entry level
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
Associate Engineer in Tech Support role at Nagarro, a digital product engineering company with a global presence. Work with cutting-edge technology and talented individuals to solve complex problems and advance your career.
4 Hours Ago
Remote
Charlotte, NC
Entry level
Entry level
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
You have begun to prove your worth in our industry! At Nagarro, we want to take you to the next level by working with the coolest tech, brightest minds, and solving challenging problems.
4 Hours Ago
Remote
Charlotte, NC
Entry level
Entry level
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
Join Nagarro as an Associate Engineer in Tech Support. Work with cutting-edge technology and talented individuals, solving challenging problems and taking your career to the next level in a dynamic, non-hierarchical culture.
4 Hours Ago
Remote
Charlotte, NC
Entry level
Entry level
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
Join Nagarro as an Associate Staff Engineer in the Tech Support team. Be part of a dynamic, non-hierarchical work culture where you will work on building products, services, and experiences across all digital mediums. Collaborate with a global team of experts to tackle client challenges and take solutions to the next level.
4 Hours Ago
Remote
Charlotte, NC
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics

Company Description

👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new coll...

4 Hours Ago
Remote
Charlotte, NC
Senior level
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
Work with the coolest tech, the brightest minds, and solve the most challenging problems.
4 Hours Ago
Remote
Charlotte, NC
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics

Company Description

👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new coll...

4 Hours Ago
Remote
Charlotte, NC
Senior level
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
Prove your worth in the industry, work with cool tech and bright minds, solve challenging problems.
13 Days Ago
Remote
Charlotte, NC
Entry level
Entry level
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
As an Associate Customer Support Technician, you will assist customers with inquiries about software and hardware via phone, email, and chat. You'll troubleshoot issues, document problems, and provide efficient and professional service while escalating unresolved issues to the appropriate support area.
9 Days Ago
Remote
Charlotte, NC
Entry level
Entry level
Cloud • Consumer Web • eCommerce • Information Technology • Software
As a Technical Support Representative at BigCommerce, you will provide bilingual technical support to customers, troubleshoot issues, and educate them on eCommerce platform features. Your role includes improving customer satisfaction, developing solutions, and using various technologies to assist customers effectively.
Top Skills: CSSHTMLJavaScriptJquery
15 Days Ago
Easy Apply
Remote
Charlotte, NC
Easy Apply
Senior level
Senior level
Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
The Senior Application & Technical Support Specialist will provide technical support for the Axiom healthcare decision support product, troubleshoot complex issues, mentor junior staff, collaborate with cross-functional teams, deliver training sessions, and ensure compliance with HIPAA regulations.
Top Skills: ExcelSQL
17 Days Ago
Remote
Charlotte, NC
Junior
Junior
Healthtech • Pet
The Vet Clinic Support Associate at Vetcove is responsible for handling complex support inquiries, troubleshooting software bugs, and resolving data issues. They support veterinary professionals through live chats, manage ticket submissions, and collaborate with engineering teams to enhance the platform's user experience. This role requires excellent communication skills and a customer-oriented approach.
10 Days Ago
Remote
Charlotte, NC
Junior
Junior
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
As an Associate Customer Support Technician, you'll assist customers with inquiries regarding EZLynx software and provide effective customer service through various channels. You'll triage and troubleshoot problems, escalate unresolved issues, and work in a hybrid environment.
Top Skills: EzlynxMicrosoft
15 Days Ago
Remote
Charlotte, NC
Entry level
Entry level
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
As an Associate Customer Support Technician, you will assist customers with software and hardware issues through various communication channels. Duties include troubleshooting problems, documenting inquiries, and escalating unresolved issues while ensuring high-quality customer service.
2 Days Ago
Charlotte, NC
Junior
Junior
Software
The Technical Support Specialist II role involves managing customer inquiries and resolving technical product issues through troubleshooting and system analysis. Responsibilities include tracking support tickets, providing product training, and collaborating with higher-level specialists as needed. The position focuses on delivering excellent customer service and meeting performance metrics.
Top Skills: SQL
5 Hours Ago
Remote
Charlotte, NC
Senior level
Senior level
Information Technology • Marketing Tech • Software • Analytics
The Senior Technical Support Specialist will tackle complex technical challenges, build strong customer relationships, drive product innovation, and provide expert-level support for demanding customers. Responsibilities include troubleshooting technical issues, collaborating with customers, managing escalations, and maintaining technical documentation.
Top Skills: SQL
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