Top IT Jobs in Charlotte, NC

The Senior Quality Analyst will evaluate and enhance quality standards for group benefits underwriting by analyzing processes, identifying trends, and recommending corrective actions. They will provide feedback, compile QA reports, and collaborate with peers to foster quality improvements.

This role involves driving customer growth and retention for Northspyre by leveraging data to enhance product adoption and ensure customer success. Responsibilities include analyzing user data, managing relationships, implementing strategies, onboarding customers, and serving as a liaison between clients and product teams.

As a Technical Support Analyst, you will assist customers by resolving complex technical issues, ensuring high customer satisfaction through effective communication and by providing support across multiple channels. You will document solutions, collaborate with various teams, and analyze software performance, while also assisting with customer configuration tasks and mentoring junior support staff.

Seeking a qualified individual with experience supporting program and activities of a diverse customer set at National Aeronautics and Space Administration (NASA) and/or other Government customers. Responsible for providing project management subject matter expertise to NASA's Spacecraft Fire Safety (SFS) project. Must have excellent customer service skills and the ability to work with all levels of management. Position is part-time with the option to be fully remote within the United States.

The Executive Director of Security Operations is responsible for leading global security monitoring and incident response programs, coordinating cross-functional teams, and developing cybersecurity strategies. This role includes managing teams for incident response, threat intelligence, and digital forensics, while optimizing security processes and engaging with executive leadership on major initiatives.

The Technical Consultant will help customers maximize their use of the Crunchtime platform by implementing and supporting system integrations. Responsibilities include communicating with stakeholders, troubleshooting technical issues, collaborating with internal departments, providing training, and maintaining assets for technical service delivery.

As a Senior Security DevOps Engineer, you'll secure AWS deployments, champion security standards, support SOC2 frameworks, and train security engineers on infrastructure security strategies. You'll leverage your expertise in security design and risk reduction while collaborating with the infrastructure engineering team.