Top IT Jobs in Charlotte, NC

The Senior Support Engineer I provides advanced technical assistance to resolve customer issues and escalated cases. This role involves diagnosing technical issues, delivering detailed solutions, escalating software bugs, and communicating with customers and stakeholders regarding technical matters.

The Senior Business Applications Administrator at Starburst is responsible for managing applications like Salesforce, Outreach, and ZoomInfo. They will oversee integrations, optimize processes, collaborate with teams to align with marketing strategies, and act as a trusted advisor for technical challenges. This role involves developing workflows and custom objects, ensuring effective execution of key priorities across departments.

As a Senior Technical Support Engineer, you will provide mentorship to the support team, resolve complex customer issues, collaborate with product management, and improve processes. You'll educate customers, assist in troubleshooting, and maintain documentation while contributing to team training.