Top Senior Operations Manager Jobs in Birmingham, AL

Lead AI-informed workforce capacity planning and forecasting for Compliance Operations. Partner with Finance, Legal, and Ops to build scenario-based staffing models, cost and OpEx forecasts, and drive opportunities from analysis through execution. Communicate capacity risk and regulatory readiness to senior leadership and act as a WFM center of excellence across adjacent teams.

Provide technical system management and support primarily across the Zoho One ecosystem and Shopify. Troubleshoot issues, build and maintain automation workflows, ensure data flow between platforms, update Shopify product/catalog settings, create documentation and SOPs, and assist with social media scheduling and metrics. Prioritize and execute items from an IT to-do list for executive and sales teams.

Lead Sales Operations for Enterprise and SDR organizations: territory design, forecasting, KPI/reporting, process and workflow optimization, and launch/scale AI/automation for GTM. Partner cross-functionally to build dashboards, improve rep productivity, and drive scalable, data-driven sales processes.

Lead Revenue Operations for Implementation and Customer Success, building forecasting, KPI, retention analytics, health scoring, workflow, and reporting frameworks. Partner with senior leaders on planning, business reviews, investment cases, tooling, and process design. Connect implementation and CS activities to churn, retention, customer lifetime value, and expansion revenue. Govern Freshdesk operations, Success AI performance, data integrity, and cross-functional improvements while developing analysts and influencing executives.

Own revenue operations for the Affiliates organization, including GTM planning, forecasting, analytics, process design, affiliate program tracking, payout coordination, ROI measurement, and tech-stack management. Partner with leadership through business reviews and recommendations, automate operational workflows, and manage and develop a small analyst team in a high-growth SaaS environment.

Partners with senior leadership to manage business planning, budgets, workforce planning, executive communications, operating rhythms, and strategic initiatives. Coordinates cross-functional priorities, tracks resources, vendors, risks, timelines, dependencies, and deliverables. Develops executive-ready presentations and organizational updates while independently managing projects that improve operational effectiveness. Supports organizational planning and change initiatives in a rapidly evolving, matrixed environment.

Leads sales and partner operations strategy, process and program development, quote-to-cash execution, compliance, partner program governance, and continuous improvement. Translates business needs into scalable processes, requirements, and operating rhythms; drives change management and adoption. Identifies and oversees AI, agentic, and automation solutions for sales processes, partnering with systems teams through implementation, rollout, and measurement.

Own the end-to-end lead management lifecycle, including capture, enrichment, qualification, scoring, routing, sales handoff, disposition, and recycling. Establish governance, business rules, SLAs, controls, and performance metrics; optimize workflows and integrations; resolve data quality and lead-flow issues; and partner with Sales, Marketing, Data Science, IT, and Analytics. Manage and develop a small team while overseeing operational priorities, testing, documentation, and continuous improvement.

Lead Operations Readiness for MWB Business Operations, owning end-to-end readiness lifecycle for initiatives. Partner with Innovation, Technology, Change Management, and Training to design processes, define roles and KPIs, manage testing and sign-off, drive adoption, stabilization, and continuous improvement, and develop operational readiness talent.

Own the end-to-end B2B2C enrollment funnel for Customer Success, including reporting, data modeling, funnel metrics, dashboards, attribution, and operating cadences. Identify data and process gaps, deliver decision-ready recommendations, lead stakeholder reviews, and drive cross-functional improvements across Operations, Customer Success, Marketing, and Engineering. Lead annual Customer Success planning for capacity, territories, quotas, incentives, roadmaps, and targeting.

Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.

Own and scale cross-functional revenue operations across Marketing, Sales, Customer Success, and Finance in a B2B SaaS environment. The role improves GTM processes, systems, data governance, forecasting, pipeline management, lifecycle handoffs, renewals, expansion, and quote-to-cash workflows. Responsibilities include optimizing Salesforce and HubSpot processes, defining metrics, strengthening data quality, leading complex initiatives, managing change, and driving adoption of scalable automation and workflows.

Own revenue operations reporting, analytics, and business performance insights. Lead strategic initiatives that improve revenue, growth, conversion, efficiency, and contractor network performance. Partner with Sales, Product, Engineering, Finance, and CX to turn data into shipped solutions, automate recurring workflows, manage vendor and cost visibility, and support leadership, board, investor, and sales reporting.

The Senior Operations Manager leads strategy development, manages performance evaluation, and oversees operational excellence across multiple sites, ensuring compliance and driving continuous improvement.

Lead creation and lifecycle management of SOPs, change management, and operational readiness. Partner with IT, Compliance, and Training to support system rollouts, validate workflows, and enable adoption. Monitor standards adherence, drive continuous improvement, and maintain performance dashboards to inform leadership decisions.

Lead building a RevOps function: design systems, data foundations, and processes; own Salesforce and integrations; create dashboards, forecasting, territory and capacity models; operationalize Sales and CS enablement, churn prediction, and merchant health scoring; support pricing, quota, compensation, and executive reporting to drive predictable revenue growth.

Owns business-unit operating rhythms, governance, and execution mechanisms. Leads cross-functional initiatives, executive planning, business reviews, dashboards, KPI and OKR visibility, organizational improvements, communications, and collaboration practices. Partners with senior leaders to prioritize work, resolve roadblocks, translate strategy into measurable execution, and recommend corrective actions. The role also supports organizational change, knowledge management, mentorship, onboarding, and scalable team operations.

Own and optimize CRM data, lead generation workflows, sales and marketing automation, lead scoring, segmentation, database enrichment, integrations, dashboards, and KPIs. Partner with sales and marketing to improve data quality, targeting, nurturing, and deal acceleration. Train teams on CRM best practices, identify process gaps, and implement workflow improvements across the go-to-market technology stack.

Leads the design, administration, and continuous improvement of Customer Success technology infrastructure, particularly Gainsight, CRM integrations, workflows, playbooks, CTAs, health scores, digital engagement, community platforms, reporting, and AI-enabled automation. Owns data quality, governance, platform health, operational readiness, and process documentation while partnering cross-functionally on segmentation, territory alignment, capacity planning, and scalable customer execution.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.

The Revenue Operations Manager will build and scale the RevOps function, optimize HubSpot, implement revenue processes, and provide data-driven insights.

The Revenue Operations Manager will enhance revenue performance, streamline systems, ensure data quality, and drive cross-functional collaboration to support Allium's growth.

Build and scale the revenue operations backbone by ensuring data integrity across Salesforce and BI tools, delivering standardized revenue reporting and insights, managing deal desk processes, documenting sales SOPs, driving automation and AI-enabled workflows, and leading cross-functional projects to improve accuracy, efficiency, and scalability for direct and partner-led retail media revenue streams.

Manage and optimize Revenue Operations, enhancing processes across Sales, Marketing, and Customer Success to improve productivity and forecasting accuracy.

Leads insurance customer operations across policy servicing, process optimization, audit readiness, technical issue triage, and regulatory compliance. Partners with Product, Engineering, Compliance, CX, and carrier teams to improve workflows, resolve incidents, support product launches, and maintain operational controls. Manages and mentors operations staff, builds performance dashboards, drives quality initiatives, and oversees cross-functional projects and compliance-sensitive processes.