Lead planning, configuration, QA, and delivery of event technology for flagship and other enterprise events. Manage registration, mobile apps, integrations, testing frameworks, vendor integrations, and cross-functional stakeholders to ensure stable launches, data capture, and improved attendee engagement and operational efficiency.

Lead global registration strategy and event technology for CrowdStrikes event portfolio. Own platform administration (RainFocus), integrations, automations, reporting, onsite operations, vendor partnerships, and continuous improvement to deliver scalable, data-driven attendee experiences across flagship and regional events.

Serve as primary client liaison for Event Travel, providing end-to-end travel support, fare and booking management, program coordination from post-sale to billing, troubleshooting using agent tools, maintaining documentation and SLAs, training on travel platforms, and supporting team leads to maximize revenue and client ROI.