Nexo
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Daily administration and support of Salesforce database, end-user support, creating and managing components, knowledge of communities and Omni-channel, data security management, design and deploy enhancements, training users, analyzing business requirements, troubleshooting, keeping up to date with Salesforce features
Responsible for providing day-to-day end-user support, creating and maintaining documentation, designing and deploying enhancements, training users, analyzing business requirements, and staying up to date with Salesforce features. Must have 2+ years of Salesforce experience and excellent communication skills.
Build and maintain operational and product Key Performance Indicator (KPI) definitions, generate data-backed insights, ensure data consistency and accuracy, develop analytical data models, collaborate with stakeholders, and create data tools for business departments.