Stand out and lead the way. Define an industry. Forge the path to truly blockchain-based, deflationary, and limitless finance.
Nexo is the world’s leading digital assets institution. The company’s mission is to maximize the value and utility of digital assets by offering a comprehensive suite of products that include advanced trading solutions for retail and institutional clients, aggregation of liquidity from leading venues, and tax-efficient asset-backed credit lines. In 2022, the enterprise launched its investment arm Nexo Ventures, which now boasts over 60 portfolio companies. Nexo has processed $130+ billion for 7,000,000+ satisfied users across more than 200 jurisdictions.
You Are The Uniter:
- Daily administration and support of the Salesforce platform
- Responsible for providing day-to-day end-user support (maintaining and improving workflows, email alerts, custom objects, complex formula fields, page layouts, flows, assignment rules, configuring experience sites, configuring Einstein bots, and troubleshooting bugs
- Creating and managing components
- LEX App builder
- Knowledgeable for all things related to Communities
- Very good understanding for Omni-channel
- Create and maintain documentation on business processes, policies, system configuration, and training materials
- Good understanding of Digital Engagement
- Fully capable of managing Salesforce Knowledge
- Experience with a CI/CD practices/pipelines
- Responsible for platform data security. Manage access and permissions through User Setup, Role Hierarchy, Profiles, Permission Sets, Public Groups, and Queues, Sharing Rules, Security Policies, and Encryption
- Design, build, document, test and deploy enhancements using industry best practices
- Full capability of provisioning new chat channels and supporting them
- Assist with testing Apex development in testing environment
- Proficiency with Process Builder
- Creating and managing Salesforce flows
- Good understanding of Marketing Cloud and Journeys
- Train new and existing users on how to run reports and dashboards
- Analyze business requirements, procedures and provide solutions
- Troubleshoot and work with users to ensure SF meets their needs
- Keep up to date with Salesforce features and functionality and provide recommendations for process improvements
- Experience with DataLoader, Workbench, DemandTools
What Makes You Stand Out:
- 3 years of experience with Salesforce or other CRMs
- Ability to work independently, as well as part of a team, on multiple projects
- Excellent writing skills for documentation creation/maintenance
- Detailed-oriented with communication and analytical skills
- Experience in managing a small team is a plus
- Fluency in English - written and verbal
- Expertise and Interest in Blockchain/FinTech are a plus, but not mandatory
Perks We Offer:
- Attractive remuneration package
- Annual bonuses
- Learning Hub
- Hybrid way of work
- Inspiring atmosphere and innovative projects
- Future career development in a global company leading the innovative blockchain space
- Tailor-made personal benefits package — you want it, you get it
- Wellness program including additional health insurance, Multisport card, sports activities, standing desks & protective glasses and many more
- Free assorted healthy snacks and fresh fruits in the office
- Free parking with a designated space, free electric bikes & public transport
- Epic regular team buildings and parties
And so many more…
Top Skills
What We Do
Nexo is the world's leading regulated institution for digital assets.
The company’s mission is to maximize the value and utility of cryptocurrencies by offering tax-efficient Instant Crypto Credit Lines, a high-yield Earn Crypto Interest product, Send & Pay capabilities, and sophisticated trading & OTC services, all while providing the top-tier custodial insurance and military-grade security of the Nexo Wallet.
Nexo manages assets for over 4М+ users across 200+ jurisdictions and has processed over $80 billion since its launch in 2018.
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