Top Remote Jobs in Santa Cruz, CA

Own relationships, health, retention, and growth for enterprise carrier customers. Responsibilities include executive business reviews, performance reporting, escalation management, roadmap alignment, expansion opportunities, compliance documentation, audit responses, and cross-functional coordination with Product, Engineering, Implementation, Compliance, and Sales. The role also mentors Customer Success Associates and requires travel for solution workshops, leadership events, and customer reviews.

Own replenishment, order writing, inventory forecasting, and open-to-buy inputs for Furniture and Monitors. Manage dropship vendors, track availability and delivery timing, identify out-of-stocks and discontinued items, and communicate risks. Prepare weekly sales and inventory recaps, build pre-season forecasts, and partner with Merchandising, Supply Chain, and Finance on assortment and product changes.

Leads pricing advisory and sales operations for B2B SaaS, including deal structuring, commercial strategy, value-based pricing, financial modeling, price book management, enablement, and pricing optimization. Partners cross-functionally with Sales, Product, Marketing, Finance, Deal Desk, and Legal to improve commercial processes, pricing decisions, and sales productivity.

Leads a team of Technical Program Managers and oversees complex, cross-functional technical programs across the Product organization. Responsibilities include program strategy and execution, stakeholder alignment, continuous planning, risk and dependency management, performance development, and establishing TPM frameworks and operational standards. The role partners with engineering, product, design, research, and executive leadership to improve delivery predictability, scalability, collaboration, and customer value.

Design, build, deploy, and support scalable Java microservices on AWS. Provide technical leadership, architectural direction, code reviews, troubleshooting, proof-of-concept development, and cross-functional collaboration. Work with high-throughput data, messaging systems, distributed architectures, observability, and AI-assisted development tools. Participate in on-call support, mentor engineers, lead architectural initiatives, and deliver reliable SaaS platform features.

Leads a team of Forward Deployed Engineers while supporting sales, customer discovery, solution architecture, foundational implementations, and proof-of-value engagements. The role translates customer requirements into SailPoint solutions, advises on product architecture and best practices, collaborates across sales, product, services, and customer success, and develops AI-powered agentic solutions for demonstrations and customer outcomes. It requires significant enterprise software implementation or presales experience, technical leadership, SaaS architecture knowledge, and client-facing consulting expertise.

Sell and advise customers on Life, Home, and Auto insurance through phone, email, text, and chat. Manage leads and sales pipelines, guide members from intake through quoting and fulfillment, identify cross-sell opportunities, and help build SoFi Protect’s operational processes. Collaborate cross-functionally to improve the business and deliver tailored coverage solutions.

Triage incoming support cases, lead short discovery calls, gather logs/screenshots/configuration, write clear handoffs for senior engineers, resolve straightforward product questions and repeatable implementation tasks, maintain ticket hygiene and SLAs, and improve runbooks and intake processes.

Leads HR operations across a multi-site call center network, managing HR Partners and recruiting teams. Oversees employee relations, investigations, multi-state compliance, leadership coaching, high-volume hiring, staffing ramps, retention initiatives, and workforce metrics. Partners with operations and legal leadership to support performance, headcount governance, and consistent people practices for frontline hourly teams.

Own product strategy and roadmap for high-priority Coursera and Udemy platform areas, including AI-powered content creation experiences. Lead products from ideation through launch, partner with Engineering, Design, and Data, use customer insights and metrics to guide decisions, and deliver scalable learner and creator experiences. Mentor product peers and contribute to product organization excellence.

The Chief of Staff supports the Enterprise GM by driving multi-year strategy, cross-functional alignment, resource allocation, operating-model design, governance, and organizational transformation. The role provides executive-level counsel, synthesizes insights across business areas, coordinates strategic initiatives, improves collaboration and operational excellence, and addresses systemic organizational challenges. Success requires influencing senior executives, managing complex stakeholder relationships, and executing company-level change across a global organization.

Architect scalable data models and ELT pipelines using modern data lake technologies. Build self-service analytics products, establish enterprise data governance and observability standards, and lead data architecture across engineering teams. Partner with data scientists, product engineers, and business stakeholders to improve data literacy, identify root causes, and connect insights to business outcomes. Develop AI-enabled data tools and frameworks while providing technical leadership, mentorship, and direction for analytics engineering practices.

Develops and presents hybrid infrastructure solutions for federal and state/local government customers. Responsibilities include technical pre-sales consulting, solution architecture, assessments, service scoping, configurations and bills of materials, statements of work, sales strategy, customer and partner relationship management, and technical enablement. The role requires expertise across servers, storage, backup, virtualization, cloud, and AI technologies, along with mentoring other solution architects and traveling up to 25%.

Leads a managed services engineering team supporting mainframe environments. Oversees customer satisfaction, service-level agreement delivery, staffing, resource allocation, operational processes, continuous improvement, budgets, vendor relationships, and technical service optimization. Serves as product owner for assigned services, manages performance and development, coordinates strategic technology planning, and supports customer reviews and escalations. Requires mainframe expertise, consulting leadership, ITIL knowledge, process improvement skills, and the ability to manage complex customer and business priorities.

Develops and leads complex hybrid infrastructure solutions for federal and state/local customers in a technical pre-sales capacity. Provides architecture, assessments, optimization, advisory services, proposals, RFP responses, configurations, and bills of materials. Acts as a trusted customer advisor, leads executive technical discussions, supports sales and go-to-market initiatives, mentors technical teams, and maintains strategic relationships. The role requires extensive technical or pre-sales experience, government customer expertise, and travel up to 25%.

Manage enterprise customers after implementation by developing joint success plans, conducting executive business reviews, leading operational workshops, recommending workflow improvements, and driving value from Samsara’s IoT platform. Partner cross-functionally with Sales, Support, Sales Engineering, and Product, while mentoring Customer Success and Support teams. The role requires strong stakeholder communication, technical product knowledge, problem-solving, and up to 25% travel.

Manage enterprise customer implementations of Samsara’s IoT platform, from deployment and launch planning through adoption and account health tracking. Build trusted relationships with executives and users, provide tailored training, explain technical capabilities, and coordinate with Sales, Support, Sales Engineering, and Product. The role requires strong consultative communication, organization, technical-product understanding, and the ability to manage multiple customer engagements in a remote environment.

Manage end-to-end deployment and adoption of Samsara’s IoT solutions for enterprise customers. Build launch plans, track implementation progress and account health, provide customer training, explain platform capabilities, and drive time to value. Partner cross-functionally with Sales, Support, Sales Engineering, and Product while managing multiple customer engagements and relationships with executives and end users.