Customer Relationship Management Articles

Bailey Reiners

Updated on April 08, 2024

Looking to hire a customer success manager? Here’s how to write the best job description for the role.

Ted Moser

Updated on April 04, 2024

What is an intelligent brand, and how can owning one can bring in-market advantage to your customer and company?

Vlad Oleksiienko

Updated on March 21, 2024

Generating quality leads is no easy task, but it's vital for every business’s success. Here are the top lead generation tools our expert recommends.

Bob Moore

Updated on March 01, 2024

Feeling stuck with your current sales strategy? This partner-focused approach can boost your efforts and strengthen customer trust.

Victor Blasco

Updated on February 21, 2024

Ready to expand your marketing strategy to reach more customers? Our expert explores how to create high-quality video content, with real video examples.

Mae Rice

Updated on February 13, 2024

If you really value your customers, you don’t shunt them through a sales funnel.

Oleksandr Strozhemin

Updated on February 01, 2024

Expanding services and going global is no longer a matter of “if.” It’s a matter of when.

Kevin Ruef

Updated on January 18, 2024

Client acquisition and client retention are two important strategies for growing a business. Here’s how to determine which one your marketing strategy should focus on.

Our expert offers some guidance as you build the infrastructure to onboard customers digitally.