Customer Relationship Management Articles

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Oleksandr Strozhemin Oleksandr Strozhemin
Updated on February 01, 2024

4 Things to Know Before Scaling Globally

Expanding services and going global is no longer a matter of “if.” It’s a matter of when.

Image: Shutterstock / Built In
Kevin Ruef Kevin Ruef
Updated on January 18, 2024

Client Acquisition vs. Client Retention: Which Should You Focus On?

Client acquisition and client retention are two important strategies for growing a business. Here’s how to determine which one your marketing strategy should focus on.

Image: Shutterstock / Built In
Evgeniya Malina Evgeniya Malina
Updated on December 19, 2023

6 Clever Tips to Improve the Efficiency of Customer Onboarding Digitization

Our expert offers some guidance as you build the infrastructure to onboard customers digitally.

Image: Shutterstock / Built In