Customer Success Articles
6 Clever Tips to Improve the Efficiency of Customer Onboarding Digitization
Our expert offers some guidance as you build the infrastructure to onboard customers digitally.
Client Acquisition vs. Client Retention: Which Should You Focus On?
Client acquisition and client retention are two important strategies for growing a business. Here’s how to determine which one your marketing strategy should focus on.
Here’s How 3 Global Giants Improve the Supply Chain With AI
Amazon, Maersk and Walmart all use AI to help products travel the world faster and more efficiently.
How to Pick the Right Digital Channel for Your Insurance Firm
Mobile apps, web portals, and chatbots can improve the customer experience for your insurance firm. Here’s how to choose the right one.
How To Shift From a Project Mindset to a Product Mindset
Project management is often disguised as product management, but they could not be more different.
Why Ellevation Education is the Perfect Match for These Former Teachers
Learn how three former educators transitioned from teaching to tech and how they create a sense of community among their peers.
‘Win The World’ — Inside The Collaboration Fueling Miro’s CS Teams
Three customer success managers discuss how their teams drive global impact and cultivate camaraderie.