Top Customer Success Jobs in Tampa Bay, FL
The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.
The Customer Success Manager at DeepScribe will oversee client implementation and account management, train clinicians, drive platform adoption, monitor customer health, and collaborate with internal teams. They will act as a customer advocate, ensure seamless integration, and utilize strong communication and leadership skills to maximize customer satisfaction and engagement.
The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.
As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.
As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.
As a Software Support Specialist I, you will provide exceptional client support for our EMR users, documenting and resolving issues while maintaining high-quality service and client satisfaction. You will troubleshoot software applications, manage inbound calls, and collaborate across teams to ensure effective resolution of technical issues.
The Customer Success Coordinator will conduct outreach calls to schedule appointments, assist patients with pre and post-visit needs, document interactions in a CRM or EMR, verify insurance, and maintain professional communication with patients and teams. The role involves multitasking and adapting to changing priorities in a fast-paced environment.
The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.
The Procurement Specialist will source products, respond to customer inquiries, manage inventory control, place purchase orders, maintain inventory systems, monitor supplier performance, and participate in process improvement projects.
The Account Director, Client Services will manage client programs, build relationships with golf organizations, oversee sponsorship activations, manage budgets, and provide training and development to the account team. This dynamic role includes leading client communications and ensuring quality control for client-facing materials.
Top Companies in Tampa Bay, FL Hiring Customer Success Roles
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