Top Operations Jobs in San Luis Obispo, CA

Use AI and Zendesk analytics to identify support trends and root causes, coordinate with Product/Engineering, monitor reviews, manage international partner communications, and maintain troubleshooting guides and help content to improve customer experience and operational processes.

Own and build Matia's revenue operations and GTM engineering: manage GTM tech stack, pipeline reporting, lead routing, territory and quota planning; create automations, integrations, and AI agents to scale outbound, enrichment, and personalization; partner with sales and marketing to enable GTM programs and surface funnel insights.

The role involves scaling go-to-market operations by building tools, automations, and dashboards for sales and product teams, collaborating across functions to enhance revenue generation, and overseeing analytics and reporting to drive growth.

Lead intake, scoping, and delivery of RevOps and Salesforce initiatives. Translate business needs into technical requirements, manage mid-sized projects end-to-end, ensure data integrity across systems, identify process improvements, prioritize requests, and act as primary stakeholder contact to drive scalable, maintainable revenue operations solutions.

Lead revenue operations analytics, forecasting, and scalable programs. Build dashboards, KPI frameworks, and forecasting models; partner with Revenue, Finance, and Operations to improve accuracy, drive planning, and deliver cross-functional process and systems improvements for executive stakeholders.

The Senior Renewal Operations Manager builds and scales operations for high-volume renewals, ensuring reporting accuracy, data integrity, and operational processes across teams.

The VP of Technology Operations oversees operational discipline, quality culture, incident management, and technology planning across engineering to ensure process continuity and performance.

The role is focused on managing services and office operations within a community, possibly involving coordination and administration tasks.

The Staff Consultant in Admin Operations will support operational tasks within the company to enhance efficiency and effectiveness.

Senior operational owner for payment network and processing functions. Manage direct and gateway network connections, BIN/ICA provisioning, certification, settlement, reconciliation, and transaction investigations. Act as primary relationship manager with card networks and sponsor banks, translate between engineering, product and finance, and ensure compliance with network rules.

Support Sales, Marketing, and Customer Success by maintaining Salesforce data hygiene, building reports and dashboards, supporting forecasting and territory planning, improving processes, administering CRM workflows, performing data audits, and enabling cross-functional projects and CRM enhancements.

Operate and maintain marketplace listings and inventory across Amazon and Walmart. Triage operational issues (VTR, MCF, FBA, disbursements, NetSuite mismatches), manage catalog and permissions, run recurring data exports, support compliance/KYC, and contribute to channel reporting and testing roadmaps.

Perform high-volume content curation and metadata validation using SOPs and checklists, document and escalate issues, meet throughput SLAs, and participate in team calibrations and trainings.

Own end-to-end contract negotiations and lifecycle for higher-education partners, draft and redline agreements, track renewals and contract data, align terms with billing and revenue recognition, support billing plan setup and collections, maintain templates and playbooks, and identify contract-to-cash process improvements.

Lead technical support and operational strategy for Sundance Collab, ensuring readiness and quality of live events and digital library. Oversee content curation, video editing, YouTube strategy, accessibility, data-driven evaluation, revenue opportunities, and vendor/freelancer management. Hire, mentor, and manage the Content & Operations team while modernizing workflows and evaluating EdTech/AI tools.

Lead and scale enterprise proposal operations for a high-volume government-focused consulting firm. Develop Shipley-aligned processes, templates, QA and reviews, pricing strategy, reusable assets, and technology integration. Manage and mentor proposal managers, drive metrics and continuous improvement, collaborate with capture, finance, and executives, and implement AI and automation to increase efficiency and win rates across federal, state, and local health and human services opportunities.

Own enterprise support for health system customers: run the support queue, reproduce and escalate bugs, onboard facilities, manage incident communication, and build runbooks. Expand into internal IT (help desk, MDM, SSO, endpoint security), SOC 2 evidence in Drata, and eventually lead a team.

The Operations Associate role involves solving various operational challenges, managing teams, and improving processes within a fast-paced, remote-first environment.

Own recurring sales reporting, maintain Salesforce data integrity, produce executive and board-level pipeline and bookings metrics, deliver ad hoc analyses, support Salesforce enhancements, and drive process improvements to scale reporting and reduce manual work.

Drive annuity operations to improve speed and scalability: process new annuity business, coordinate with carriers and sales, document processes, optimize CRM and workflows, and collaborate cross-functionally to launch product and process improvements.

Lead and scale simulation operations team to create, tag, execute, and QA simulation scenarios and test suites. Build evaluation metrics, synthesize results into actionable reports, and integrate AI/LLM tools and automation to accelerate scenario generation, bug triage, and reporting for autonomy stakeholders.

Serve as chief of staff to senior sales leadership, establish GTM cadence, optimize sales processes, analyze performance, lead territory and forecast planning, maintain CRM and revenue systems, and align cross-functional stakeholders to drive sales efficiency and growth.

Lead revenue operations for the sales organization: forecasting, quota setting, sales process optimization, reporting, CRM enablement, training, incentive compensation administration, and cross-functional coordination to improve sales productivity.

Own and scale partner integrations: define technical requirements, manage commercial relationships (SLAs, escalations), ensure data quality across payments and document processing, create processes and documentation to reduce verification time and operational friction.

Lead development of long-term revenue operations strategies, analyze and optimize processes, partner with Product Management and leadership to define tech requirements, act as a BI/Qlik SME, implement operational changes, monitor success metrics, and champion cross-functional initiatives to improve efficiency and reimbursement and billing accuracy.