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Top Tech Support Jobs in San Antonio, TX
The Technical Support Engineer will respond to customer inquiries, troubleshoot technical issues, create code examples, document solutions, and mentor the support team. Collaboration with engineering and customer success teams is essential to maintain high levels of customer satisfaction.
The Technical Support Associate at Vetcove aids veterinary professionals by resolving complex support inquiries related to software and data issues on their platform. Responsibilities include troubleshooting, recreating bugs, liaising with users, documenting problems, and collaborating with engineering teams to enhance user experience.
The Advanced Support Consultant at Bonterra provides proactive and reactive support for CSR clients. Responsibilities include troubleshooting technical issues, managing client relationships, conducting training on Bonterra CSR best practices, and documenting client interactions. The role requires a strong understanding of CSR software and relational databases, as well as excellent communication and problem-solving skills.
Seeking a qualified individual with experience supporting program and activities of a diverse customer set at National Aeronautics and Space Administration (NASA) and/or other Government customers. Responsible for providing project management subject matter expertise to NASA's Spacecraft Fire Safety (SFS) project. Must have excellent customer service skills and the ability to work with all levels of management. Position is part-time with the option to be fully remote within the United States.
The Technical Consultant will help customers maximize their use of the Crunchtime platform by implementing and supporting system integrations. Responsibilities include communicating with stakeholders, troubleshooting technical issues, collaborating with internal departments, providing training, and maintaining assets for technical service delivery.
The Defensive Cyber Subject Matter Expert will define the technical strategy for the DCO Practice Area, collaborate with various stakeholders, provide technical insights, and drive business development. They will maintain knowledge of industry trends, advocate for practice area needs, and mentor the technology team while representing Leidos at external events.
The IT Support Specialist is responsible for resolving end user issues, providing solutions for technical queries, managing user accounts, troubleshooting various technical problems, and ensuring user satisfaction. The role includes a hybrid working schedule with necessary onsite travel and requires strong problem-solving skills and the ability to keep up with technology trends.
The Consultant II will be responsible for installing, configuring, supporting, and troubleshooting hardware and software in client environments. This role involves working with project teams on implementing collaboration solutions, providing Tier 2 support, developing proposals, and participating in project meetings to ensure timely and budget-compliant delivery of solutions.
The Support Engineer at WordPress VIP offers technical support to high-profile customers, focusing on troubleshooting, documentation, and maintaining support processes. The role involves collaboration with customer and agency developers, managing urgent requests, and suggesting improvements to the platform.
The Support Engineer at WordPress VIP will provide technical support and troubleshooting for high-traffic WordPress sites, primarily using Zendesk. Responsibilities include maintaining service quality, handling customer tickets, and collaborating with developers. Communication and WordPress knowledge are crucial.
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