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The Account Manager will oversee the Invoice Production and Delivery processes, working closely with various teams to resolve issues related to client billing. This role requires proactive communication, ownership of client needs, and a focus on process improvement and efficiency in billing operations.
As an Account Manager III, lead a team to enhance customer experience, achieve service metrics, and drive performance improvements. Responsibilities include strategy development, project execution, stakeholder collaboration, compliance adherence, and team development.
As an Account Manager II, you will manage billing processes to ensure accuracy, enhance client satisfaction, and collaborate with various teams to optimize fee structures. Your role includes developing strategies for scalable operations, overseeing local operations performance, and managing governance and regulatory requirements while monitoring performance metrics.
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As an Account Manager I - Bankruptcy Service Support, you will guide clients through the bankruptcy process by providing service support and addressing inquiries. Responsibilities include preparing documents, managing communication between clients and stakeholders, and handling sensitive information with discretion.
The role involves leading the Financial Institutions Group in sales growth and revenue development for Payments products in the Philippines. Responsibilities include account planning, managing a team, achieving sales goals, and ensuring compliance with AML and KYC regulations.
The Product Operations Senior Associate will coordinate cross-functional teams, optimize processes, and ensure the successful delivery of products. This role involves developing documentation, driving continuous improvements, analyzing performance metrics, and providing agile support. The candidate will work with product managers and stakeholders to align product roadmaps with strategic goals.
As a Treasury Services Support Associate, you'll support Treasury Management Officers in achieving sales and portfolio goals, initiate implementation requests, handle billing information, and coordinate with clients and sales. You'll also participate in process improvements and uphold internal controls.
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