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Top Customer Success Jobs in Sacramento, CA
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will lead implementation, retention, and expansion efforts for Public Safety customers, enhance customer relationships, and ensure the effective delivery of Skydio's autonomous technology.
Top Skills:
Project Management ToolsUnmanned Aircraft Systems
Hardware • Other • Software • Appliances • Industrial • Manufacturing
The Director of Customer Success is responsible for enhancing customer health, driving retention, and implementing customer success strategies. This includes leading a team, collaborating across functions, setting KPIs, and fostering relationships with key accounts to ensure growth and improved customer experience.
Top Skills:
ExcelGainsightSalesforce
Hardware • Other • Software • Appliances • Industrial • Manufacturing
The role focuses on developing digital customer success programs, creating educational content, and utilizing tools like Gainsight for analytics and engagement. Responsibilities include executing initiatives to improve customer health, optimizing life cycle journeys, and collaborating across departments to enhance customer satisfaction and retention.
Top Skills:
CmsGainsight CsGainsight PxJourney Orchestrator
Artificial Intelligence • Marketing Tech • Mobile • Software
The Customer Success Manager will manage enterprise customer relationships, strategize program implementation, drive retention and expansion, and collaborate with sales and technical teams.
Top Skills:
CatalystCustomer Service SoftwareSalesforce
Edtech
Manage customer activation and retention initiatives, optimize operational processes, analyze data for decision-making, and collaborate with teams to enhance customer experiences in a high-growth SaaS environment.
Top Skills:
Ai-Enabled WorkflowsExcelGoogle SheetsSalesforceSFDCSigmaTableau
Food • Logistics • Software
The Client Success Associate ensures exceptional lunch experiences by managing operations in Orange County, leading client communications, and overseeing on-site staff.
Security • Cybersecurity
Drive retention and expansion for enterprise customers by scaling onboarding, adoption, and expansion processes. Partner with sales, product, and support to resolve escalations, demonstrate ROI, gather product feedback, and lead advocacy. Conduct business reviews and support on-site meetings and events.
Top Skills:
CloudCloud ArchitectureEndpointsHybrid CloudNetworkingNumi AiOn-PremPicus Security Validation PlatformRisk Visibility And PrioritizationSecurity
Cloud • Software
The Customer Success Manager will build customer relationships, drive product adoption, deliver business reviews, and ensure retention, focusing on value realization and collaboration across teams.
Top Skills:
.NetAWSAzureGainsightGCPJavaNoSQLPythonSaaSSalesforce
Digital Media • Social Media • Software • Sports
The Client Success Lead will manage partnerships for wrestling software, ensuring success for state associations and coaches. This includes overseeing season management setup and addressing software support issues while maintaining strong relationships with partners.
Top Skills:
Sports Management Software
Edtech • Other
The Customer Success Manager will build relationships with school partners, address their concerns, analyze data for insights, and ensure customer satisfaction by providing training and support.
Top Skills:
ExcelHubspotModeSlack
Software
As a Customer Success Manager, you'll onboard new clients, maintain relationships, drive renewals, and ensure customer satisfaction with Limble's SaaS platform.
Top Skills:
ExcelPowerPointSaaS
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning
Responsible for client relationships, managing P&L, driving account growth, overseeing project delivery, and ensuring customer success for cloud and IT transformation projects.
Top Skills:
GCPSalesforce
New
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Software
As a Client Success Manager, you'll manage client relationships, oversee technical project delivery, and ensure project milestones are met effectively, while using AI tools to enhance workflow and engagement.
Top Skills:
Ai Tools (ClaudeChatgpt)CursorMulesoftSalesforce
Digital Media
The role focuses on managing a portfolio of clients, driving strategic value, and ensuring satisfaction through proactive support, communication, and relationship building. The Account Manager will analyze sales trends, meet revenue targets, and lead quarterly business reviews.
Top Skills:
MS OfficeSalesforce
Cloud • Software
As a Strategic Customer Success Manager, you'll foster relationships with key clients, guiding them to success, and ensuring long-term value realization while collaborating with various teams to enhance customer experience.
Top Skills:
Microsoft Office 365Power BISalesforceSQLVideo Conferencing ToolsZendesk
Computer Vision • Security • Cybersecurity
The Technical Customer Success Manager engages with clients to ensure their success with Grip's SaaS solutions. Responsibilities include managing customer expectations, creating custom reports, and gathering feedback to influence product development.
Top Skills:
AWSBi ToolsConfluenceJIRAMs TeamsPowershellPythonSalesforceSlackSQLZendesk
Artificial Intelligence • Fintech • Software • Financial Services
The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.
Top Skills:
Bluespine SoftwareData AnalyticsHealthcare Claims Data
PropTech
The Client Success Manager manages a portfolio of Property Manager customers, ensuring high retention rates, preventing churn, and enhancing customer success through personalized solutions and engagement metrics analysis.
Artificial Intelligence • Healthtech
The Customer Success Manager will develop strong customer relationships, drive value from AI solutions, manage customer onboarding, and collaborate with internal teams for product enhancement and data analysis.
Top Skills:
Ai SolutionsData AnalyticsMedical Imaging
Artificial Intelligence • Healthtech
The Customer Success Manager champions customer solutions, enhances value, manages relationships, and drives product enhancements while collaborating with internal teams.
Top Skills:
AIData AnalyticsSaaS
Software • Cybersecurity
The Associate Customer Success Engineer will ensure customer satisfaction through onboarding, troubleshooting, and driving adoption of the Cyera platform, while acting as a technical advisor and advocate for clients.
Top Skills:
APIsPythonSQLWeb Services
Software • Cybersecurity
This role involves ensuring customer success by providing technical expertise, driving onboarding, managing customer relationships, and optimizing product adoption, while addressing challenges and mentoring team members.
Top Skills:
APIsCloud EnvironmentsCloud InfrastructureData TechnologiesIamPythonSQL
Software • Cybersecurity
We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.
Top Skills:
AWSAzureBashDockerGCPKubernetesLinuxPython
Legal Tech
The Client Success Manager will enhance client experience, manage case progress, collaborate with attorneys, and improve operational workflows in a fast-paced environment.
Top Skills:
AICase Management SystemCase Tracking ToolLegal Technology
Financial Services
As a Sr. Client Success Manager, you will manage relationships with financial institution clients, leveraging data-driven insights to enhance their marketing strategies and ensure high satisfaction and ROI from Alkami's Data & Marketing solution.
Top Skills:
ConfluenceGainsightGoogle WorkspaceJIRASalesforceSlack
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