Top Customer Success Jobs in Sacramento, CA

The Director of Customer Value at Adobe will engage with C-level executives to drive digital transformation efforts and ensure successful implementation of Adobe solutions. Responsibilities include building executive relationships, transitioning customer requirements from pre-sales to post-sales, delivering impactful presentations, and advocating for customer success. This role requires strategic problem-solving, extensive experience in technology delivery, and a passion for technology-driven marketing.

The Client Success Manager at Sharecare will manage client relationships, ensuring satisfaction and retention, while identifying upsell opportunities. Responsibilities include tracking financial standings, managing projects, and collaborating with internal teams. This role requires strong communication skills and a focus on strategic planning to enhance client experiences and drive growth.

The Premier Support Manager oversees technical interactions among Support, Engineering, and Product teams to ensure a cohesive support experience for customers. Responsibilities include managing customer relationships, communicating statuses of escalated issues, running review meetings, and delivering technical best practices and support processes.

The Senior Claims Examiner manages complex insurance claims, analyzes policies, negotiates settlement values, and provides superior customer service. They engage with various stakeholders, monitor claims inventory, mentor junior examiners, and ensure compliance with insurance regulations.

The Technical Editor/Reviewer is responsible for writing, editing, and proofreading documents for the Naval Enterprise Networks contract. This includes ensuring compliance with program standards, managing document version control, and collaborating with technical staff to produce clear presentations and materials. The role requires excellent communication skills and the ability to manage multiple assignments.

The Senior Manager, Customer Implementation will lead the implementation consulting team, ensuring effective integration of software solutions within customer environments. This position involves developing implementation strategies, managing team performance, collaborating with cross-functional departments, and ensuring high customer satisfaction through successful software deployment.

The Veterans Certification Specialist certifies Veteran education benefits, aids students with applications, ensures compliance with federal/state regulations, and provides exceptional customer service. This role involves liaising with various university departments and federal/state offices, maintaining accurate records, and promoting educational benefits to the university community.