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Top Customer Success Jobs in Sacramento, CA
Software
The Senior Manager, Customer Success will lead a global team driving product adoption, customer value, and retention through scalable processes and cross-functional partnerships.
Top Skills:
ChilipiperChurnzeroExcelGainsightGongPower BISalesforceTableauVitally
Marketing Tech • Analytics
Support Emiri client deployments by identifying issues, coaching teams, managing communication, and driving continuous improvement in operations and user experience.
Top Skills:
AIConfluenceJIRA
Software
The Customer Success Manager will drive customer satisfaction by building relationships, leading onboarding, and ensuring platform adoption while providing actionable insights and support post-launch.
Top Skills:
APIsCsv File HandlingFtpHttpsExcelTwo-Factor Authentication
Cloud • Social Impact • Software
The Senior Customer Success Manager at Blackbaud will build strategic relationships, drive adoption of solutions, monitor customer health, and ensure retention and growth in the social good sector.
Top Skills:
Blackbaud Cloud Solutions
Software
Optical Customer Success Engineers at Nokia provide expert technical support, foster relationships, and ensure customer satisfaction through proactive services and onboarding support.
Top Skills:
Salesforce CRM
Healthtech • Software
The Sr. Provider Customer Success Manager manages strategic partnerships with healthcare clients, ensuring optimal adoption of technology and facilitating value-added solutions while fostering collaboration and improving customer performance.
Top Skills:
Crm ToolsEhrSaaS
Artificial Intelligence • Automotive • Computer Vision • Software
The Customer Success Ops Manager manages rental car partners, ensuring accurate damage validation, system maintenance, and maintaining relationships while driving operational excellence.
Top Skills:
AIAnalyticsComputer VisionCRMDashboard SoftwareMachine LearningSaaS
Healthtech • Telehealth
Manage the full lifecycle of customer success in the Hospital Patient Monitoring ecosystem, focusing on strategy, execution, and optimization of services for partnerships.
Top Skills:
Salesforce
Artificial Intelligence • Healthtech
The Customer Success Executive will implement and scale AI solutions in healthcare, ensuring strong adoption by nursing and clinical teams while managing client relationships and project execution.
Top Skills:
AIDigital HealthEnterprise Saas
Artificial Intelligence • Healthtech
Lead a team of Customer Success Executives to manage enterprise health system accounts, drive impactful solutions, and ensure client success metrics are met.
Top Skills:
AIClinical Decision Support ToolsDigital Health
Design
The Customer Success Manager at Maze will drive user adoption, support mid-market customers in research practices, and own renewal strategies. The role involves educating clients on the product, analyzing customer usage, and advocating for client needs within the company. Additionally, the manager will lead executive reviews and identify opportunities for account expansion.
Top Skills:
B2B SaasProduct DesignUx Research
AdTech • Digital Media • News + Entertainment • Other
The Client Success Account Manager at Axios oversees account management for growth accounts, ensuring client satisfaction and driving retention through strategic media planning and collaboration with internal teams.
Top Skills:
Google Office Suite
New
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Digital Media • Marketing Tech • Mobile • Software
The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.
Top Skills:
APIsExcelGoogle SheetsHubspotSalesforceWebhooks
Artificial Intelligence • Fintech • Information Technology • Machine Learning • Financial Services
The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.
Top Skills:
AIAutomationPredictive AnalyticsSaaS
Artificial Intelligence • Information Technology • Machine Learning • Software • Design
Manage a portfolio of customers as primary contact, drive adoption and retention, respond to support requests, troubleshoot issues with product teams, identify upsell and renewal opportunities, and provide customer insights to product and engineering.
Top Skills:
Cloud PlatformConversational AiCRMCustomer Success PlatformsMachine LearningSaaS
Artificial Intelligence • Software
The Director of Customer Success will lead a team to drive customer adoption, retention, and revenue growth, ensuring effective management of both customer relationships and operational processes.
Top Skills:
Ai PlatformsSaaS
Healthtech
As a Client Success Manager, you will partner with employer clients to enhance the value of Hinge Health's programs, driving retention and adoption. Responsibilities include building client relationships, conducting program audits, launching enrollment campaigns, and using data insights to maximize product utilization.
Top Skills:
ExcelLookerSalesforceTableau
Software
The Customer Success Platform Manager at Extreme Networks will manage ChurnZero, develop workflows, ensure data integrity, and train CSMs to enhance customer success operations.
Top Skills:
ChurnzeroSalesforce
Healthtech • HR Tech • Sales • Social Impact • Software
Manage a team of SMB Customer Success Managers, focusing on revenue growth, customer retention, and team performance while utilizing data-driven strategies.
Top Skills:
GongGoogle SuiteSalesforceSlackTableauVarious Ai Tools
Information Technology • Software • Analytics
Responsible for maintaining customer health and retention in financial accounts, delivering high-touch onboarding, and driving strategic growth through proactive partnerships and technical advisory.
Top Skills:
Ai ToolsClaude AiGainsightGeminiGleanSalesforce
Artificial Intelligence • Fintech • Software • Financial Services
The Customer Success Manager will manage enterprise customer portfolios, focusing on onboarding, driving product adoption, and ensuring renewals and expansion through strong relationship building and measurable outcomes.
Top Skills:
CybersecurityNetwork TopologyRuntime TelemetrySaaS
Edtech
As Manager of Customer Success for the SMB segment, you will lead a team, design engagement strategies, drive growth metrics, and optimize customer journeys to ensure high retention and expansion across 6,000 districts.
Top Skills:
A/B TestingCommunity-Led ProgrammingCustomer DataDigital CampaignsSaaS
Security
The Senior Technical Customer Success Manager will manage customer relationships, drive product adoption, and handle technical challenges in a SaaS environment, especially in cybersecurity.
Top Skills:
Api IntegrationsGoogle WorkspaceMicrosoft 365SaaSSQL
Healthtech
Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.
Top Skills:
59ClearinghousesCoding Modifiers (25CptEhrsGoogle DriveHcpcs Level IiIcd-10-Cm/PcsLt/Rt)MS OfficePractice Management SystemsRcm DashboardsXu
Information Technology • Software
Manage customer relationships, ensuring engagement, retention, and growth. Guide customers through the lifecycle, collaborating with the commercial team and product team.
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