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Top Remote Customer Success Jobs in Washington, DC

Reposted 21 Days AgoSaved
Remote
Remote Washington, DC
74K-92K Annually
Junior
74K-92K Annually
Junior
Information Technology • Cybersecurity
The Client Success Consultant will drive partner adoption, provide technical guidance, manage relationships, identify risks, and utilize data insights to enhance customer engagement with Blackpoint's cybersecurity solutions.
Top Skills: SaaS
21 Days AgoSaved
Remote
Remote Washington, DC
110K-140K Annually
Senior level
110K-140K Annually
Senior level
Artificial Intelligence • HR Tech • Machine Learning • Social Impact • Software • Consulting
The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.
Top Skills: Artificial IntelligenceHr TechnologyMachine LearningSaaS
Reposted 21 Days AgoSaved
Remote or Hybrid
Remote Washington, DC
Junior
Junior
Mobile • Security • Software • Cybersecurity
Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.
Top Skills: DirectoryEncrypted MessagingIamPasskeysPassword ManagementPrivileged Access ManagementSalesforceSecrets ManagementSsoZero-KnowledgeZero-Trust
21 Days AgoSaved
Remote or Hybrid
Remote Washington, DC
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.
Top Skills: Google SuiteMS OfficeSalesforce
21 Days AgoSaved
Remote or Hybrid
Remote Washington, DC
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.
Top Skills: Google SuiteMS OfficeSalesforce
21 Days AgoSaved
Remote or Hybrid
Remote Washington, DC
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.
Top Skills: ExcelGoogle SheetsGoogle SlidesPower Point
21 Days AgoSaved
Remote
Remote Washington, DC
190K-210K Annually
Senior level
190K-210K Annually
Senior level
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
The Director of Customer Success Operations will oversee the build-out of CS operational infrastructure, optimize tech platforms, implement AI-driven workflows, and lead a CS Ops team while aligning with revenue operations and improving processes.
Top Skills: Bi ToolsGong EngageGong ForecastingPlanhatPythonSalesforceSQL
21 Days AgoSaved
Remote
Remote Washington, DC
180K-230K Annually
Senior level
180K-230K Annually
Senior level
Artificial Intelligence • Software
The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.
Top Skills: AINo-Code ToolsSupply Chain Management Technologies
21 Days AgoSaved
Remote
Remote Washington, DC
158K-195K Annually
Senior level
158K-195K Annually
Senior level
Artificial Intelligence • Cloud • Mobile • Security • Software
The Director, Customer Success will lead a team focused on customer adoption and retention, ensuring customers realize the full value of Pindrop's solutions while collaborating with other departments for success.
Top Skills: Ai-Enabled WorkflowsChatgptGainsightSalesforceTableau
Reposted 21 Days AgoSaved
Remote
Remote Washington, DC
185K-260K Annually
Senior level
185K-260K Annually
Senior level
Information Technology • Software
The VP of Customer Success will lead the post-sale journey, driving adoption of the Order Engine, protecting revenue, and optimizing customer experience through effective change management and team scalability.
Top Skills: HubspotPlanhat
Reposted 21 Days AgoSaved
Remote
Remote Washington, DC
115K-170K Annually
Mid level
115K-170K Annually
Mid level
Legal Tech
The Customer Success Manager will oversee post-sale relationships with enterprise clients, enhancing product usage, driving adoption, and identifying growth opportunities in the legal tech space.
Top Skills: AnalyticsAPIsLegal DataSaaS
Reposted 21 Days AgoSaved
Remote
Remote Washington, DC
Senior level
Senior level
Information Technology • Software
Manage enterprise customer accounts, drive sales opportunities, develop relationships with executives, and achieve revenue targets while using HubSpot for pipeline management.
Top Skills: DevOpsHubspotOpen-Source Software
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Reposted 21 Days AgoSaved
Remote
Remote Washington, DC
Senior level
Senior level
Security • Cybersecurity
Drive retention and expansion for enterprise customers by scaling onboarding, adoption, and expansion processes. Partner with sales, product, and support to resolve escalations, demonstrate ROI, gather product feedback, and lead advocacy. Conduct business reviews and support on-site meetings and events.
Top Skills: CloudCloud ArchitectureEndpointsHybrid CloudNetworkingNumi AiOn-PremPicus Security Validation PlatformRisk Visibility And PrioritizationSecurity
Reposted 21 Days AgoSaved
Remote
Remote Washington, DC
Expert/Leader
Expert/Leader
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning
Responsible for client relationships, managing P&L, driving account growth, overseeing project delivery, and ensuring customer success for cloud and IT transformation projects.
Top Skills: GCPSalesforce
Reposted 21 Days AgoSaved
Remote
Remote Washington, DC
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will lead implementation, retention, and expansion efforts for Public Safety customers, enhance customer relationships, and ensure the effective delivery of Skydio's autonomous technology.
Top Skills: Project Management ToolsUnmanned Aircraft Systems
22 Days AgoSaved
Remote
Remote Washington, DC
Junior
Junior
Digital Media • Social Media • Software • Sports
The Client Success Lead will manage partnerships for wrestling software, ensuring success for state associations and coaches. This includes overseeing season management setup and addressing software support issues while maintaining strong relationships with partners.
Top Skills: Sports Management Software
22 Days AgoSaved
Remote or Hybrid
Remote Washington, DC
59K-101K Annually
Senior level
59K-101K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Software • Database
The Customer Success Manager at Quickbase drives customer adoption, satisfaction, growth, and retention through strong relationships, personalized support, and effective onboarding.
Top Skills: APIsGainsightJavaScriptRelational DatabasesSalesforce
22 Days AgoSaved
Remote
Remote Washington, DC
70K-78K Annually
Junior
70K-78K Annually
Junior
Fintech • Mobile • Payments • Software • App development
The Customer Success Manager drives post-sale customer health through account management, ensuring product adoption, managing relationships, and reducing churn while identifying upsell opportunities.
Top Skills: SaaSTechnology
22 Days AgoSaved
Remote
Remote Washington, DC
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Software
The Senior Customer Success Manager will drive strategic success planning and engagement, support customer journeys, and enhance automation opportunities in enterprise accounts at Tines.
Top Skills: APIsSaaS
22 Days AgoSaved
Remote
Remote Washington, DC
100K-150K Annually
Mid level
100K-150K Annually
Mid level
Edtech
Manage customer activation and retention initiatives, optimize operational processes, analyze data for decision-making, and collaborate with teams to enhance customer experiences in a high-growth SaaS environment.
Top Skills: Ai-Enabled WorkflowsExcelGoogle SheetsSalesforceSFDCSigmaTableau
Reposted 22 Days AgoSaved
Remote
Remote Washington, DC
100K-185K Annually
Senior level
100K-185K Annually
Senior level
Information Technology • Security • Cybersecurity
The Customer Success Manager will manage customer relationships, align strategies with cybersecurity objectives, and drive customer satisfaction and revenue growth.
Top Skills: Cyber InsuranceCybersecurityRisk Management
22 Days AgoSaved
Remote
Remote Washington, DC
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Software
As a Customer Success Manager, you'll onboard new clients, maintain relationships, drive renewals, and ensure customer satisfaction with Limble's SaaS platform.
Top Skills: ExcelPowerPointSaaS
22 Days AgoSaved
Remote
Remote Washington, DC
85K-150K Annually
Senior level
85K-150K Annually
Senior level
Cloud • Software
The Customer Success Manager will build customer relationships, drive product adoption, deliver business reviews, and ensure retention, focusing on value realization and collaboration across teams.
Top Skills: .NetAWSAzureGainsightGCPJavaNoSQLPythonSaaSSalesforce
22 Days AgoSaved
Remote
Remote Washington, DC
105K-120K Annually
Senior level
105K-120K Annually
Senior level
Healthtech • Software
Manage a portfolio of healthcare customers, driving platform adoption and expansion. Lead renewals and mitigate risks, while collaborating cross-functionally to improve customer success.
Top Skills: CRMSaaSSalesforce
22 Days AgoSaved
Remote
Remote Washington, DC
Mid level
Mid level
Productivity • Software • Cybersecurity
The Customer Success Manager will drive customer relationships, oversee the post-sale journey, and ensure value realization across Upwind's cloud security platform, while identifying growth opportunities and managing renewals.
Top Skills: Cloud Security PlatformCybersecuritySaaS
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