Top Remote Customer Success Jobs in Washington, DC

As a Customer Success Manager, you will help customers drive value from products, enhance engagement, manage account health, and support retention efforts.

The Senior Customer Success Manager builds strategic partnerships with enterprise customers, driving retention, adoption, and growth by leveraging product knowledge and industry expertise to achieve customer goals.

This role involves developing digital customer success frameworks, managing automated onboarding, engagement processes, and improving customer experience through data-driven interactions for long-tail customers.

The Client Success Coordinator oversees post-sale advertising campaigns, managing client communication, production, and reporting, ensuring all deadlines and expectations are met.

The RCM Client Success Manager is responsible for managing client relationships post-onboarding, ensuring client satisfaction in clinical, administrative, and billing workflows while identifying growth opportunities within revenue cycle management.

The Director of Customer Success leads a team to enhance customer value and loyalty by implementing effective customer engagement and onboarding strategies, analyzing feedback, and collaborating across departments to reduce churn and increase customer advocacy.

The Client Success Manager builds relationships with clients, drives revenue growth, ensures product adoption, and delivers tailored recommendations based on client goals, leveraging Salesforce CRM and industry insights.

The Director of Customer Success leads a team responsible for revenue retention, product adoption, and onboarding in a SaaS environment, focusing on customer outcomes and cross-functional collaboration.

The role involves managing post-sale relationships with large school districts, driving product adoption, and maintaining strategic conversations with senior stakeholders. It requires excellent communication skills and experience in public sector accounts.

Looking for Customer Success Managers for future roles, focusing on managing SaaS customers, ideally in EdTech, with strong engagement and organizational skills.

The Senior Customer Success Operations Manager will enhance analytical systems for the CS team, drive data visibility for decision-making, and lead cross-functional programs focused on customer retention and efficiency.

The Customer Success Manager will manage a portfolio, drive customer adoption and outcomes, and build client relationships to ensure satisfaction and renewals.

The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.

The Project Manager will oversee multiple customer accounts, managing timelines and deliverables while coordinating between clients and internal teams to ensure high-quality project execution.

The Manager of Customer Success leads a team to enhance customer engagement, drive retention, manage service adoption, and identify growth opportunities while ensuring customer satisfaction across OSV's service lines.

The Client Success Manager at HONK will manage day-to-day operations for strategic accounts, ensuring seamless onboarding and long-term client growth through training, performance analysis, and relationship management with enterprise clients.

As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.

The Strategic Customer Success Manager builds relationships with investment clients, drives product adoption, manages onboarding, and collaborates with teams to enhance customer experiences and outcomes.

The Customer Success Manager will engage customers, align goals with insights, support renewals, and optimize outcomes through collaboration and analytics.

As a Customer Success Manager, guide educators to succeed with Edmentum solutions, build partnerships, analyze data, and advocate for customers.

The Regional Customer Success Director will oversee a multi-disciplinary team to drive the adoption of Heartflow's cardiac diagnostic solutions, ensuring operational excellence and customer satisfaction across assigned territories.

Lead the design and implementation of Customer Success operational systems, integrating various tools to enhance customer engagement and scale operations for Doxel's global team.

The Senior Client Success Manager manages client relationships, ensuring satisfaction and engagement throughout the client lifecycle, focusing on program implementation and change management strategies.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

The Customer Success Associate supports customer relationships, engagement, and operational excellence while preparing to advance to a Customer Success Manager role.