Top Remote Jobs in Santa Cruz, CA

Provides bilingual Spanish-English customer support for the CompliancePro SaaS platform through phone, email, and chat. Resolves technical, product, process, and compliance questions; assists with navigation, contractor account changes, and mergers. Documents cases in Salesforce or a CRM, monitors customer health, supports product adoption, escalates issues, and collaborates internally to improve customer experience and support processes.

Manages existing hardware client relationships and serves as the primary quoting resource for business IT and VoIP equipment. Responsibilities include gathering requirements, sourcing products, negotiating with vendors, registering deals, preparing accurate quotes, managing refurbished equipment requests, supporting Account Managers, protecting margins, tracking performance, and identifying hardware revenue opportunities. The role requires technical product knowledge, vendor relationship management, attention to detail, and the ability to manage multiple quotes independently.

Manage Bluesky’s relationships with news organizations, reporters, newsroom teams, and publishers. Guide partners on Bluesky and AT Protocol, develop audience-growth strategies, plan digital and in-person campaigns, define partnership metrics, and use data to improve engagement. Collaborate with product, marketing, communications, and trust and safety teams to turn partner insights into product recommendations and strengthen Bluesky’s value for news publishers.

Own the technical relationship for strategic enterprise SaaS accounts after launch. Responsibilities include troubleshooting and escalating issues, managing SLA commitments, monitoring integrations, leading technical onboarding, conducting health reviews, supporting renewals and expansions, documenting solutions, and translating customer requirements into product feedback. The role requires strong SaaS technical support, enterprise communication, integration troubleshooting, and relationship-management skills, with familiarity in SSO, APIs, webhooks, logs, and CRM or support platforms.

Own the full sales cycle for Forma’s pre-tax benefits solutions, including prospecting, qualification, demos, negotiations, and closing. Build and manage a high-velocity pipeline of small-to-mid-market prospects through outbound, inbound, and broker channels. Manage multi-stakeholder deals, consult with HR, benefits, and finance buyers, maintain accurate CRM forecasts, and coordinate handoffs with Sales Engineering, Legal, and Implementation.

Supports end-to-end product development for personal grooming wet goods, including formula development, claims testing, packaging, costing, scale-up, production readiness, and launch execution. Coordinates cross-functional teams, maintains timelines and documentation, tracks risks and financial performance, and communicates status to leadership. This four-month contract role covers maternity leave and supports category ownership and product portfolio optimization.

LOOKOUT News seeks freelance journalists, writers, and photographers to pitch articles focusing on solutions journalism and accountability reporting, especially around LGBTQ+ and underreported communities.

Evaluates and compares AI-generated responses across English and Korean content, assessing accuracy, relevance, reasoning, safety, tone, cultural appropriateness, and overall usefulness. Applies detailed annotation guidelines consistently, documents evidence-based decisions, maintains productivity across repetitive high-volume tasks, and participates in training, calibration, qualification, and quality-review activities.

Executive leader unifying Platform Product and Engineering to scale a B2B SaaS platform. Owns technical roadmap, multi-cloud architecture, AI/GenAI integration, developer experience, data pipelines, security and FedRAMP compliance, delivery predictability, and platform-led revenue growth while driving metrics-driven operational excellence.

Lead influencer and creator marketing programs from strategy through execution. Develop creator briefs, identify and manage talent, negotiate rates and usage rights, oversee campaign budgets and performance metrics, ensure FTC compliance, and collaborate with creative, paid social, and production teams. Monitor platform trends across TikTok, Instagram, and YouTube, manage creator shoots, and build long-term relationships with creators, agencies, and talent managers.