Top Remote IT Jobs in Santa Cruz, CA

The IT Project Analyst is responsible for project financial management, resource tracking, PMO operations, compliance audits, and improving PMO tools and templates.

The role involves designing and developing enterprise-grade software solutions, integrating AI tools, collaborating with teams, and maintaining documentation while enhancing productivity for Yahoo personnel.

Partner with stakeholders to gather and analyze requirements, improve Warehouse and Inventory systems, author and execute test plans/scripts, validate APIs and data via SQL and Kafka, support Agile delivery using VersionOne/ServiceNow, and coordinate cross-functional teams to drive system optimization and process improvements.

Lead a Service Desk team supporting external financial clients; manage daily support operations, escalations, SLAs, and client communications; partner with engineering on incidents and continuous improvement; provide hands-on technical leadership across monitoring, integration, and database tools.

Lead and manage a remote US IT support team to deliver high-quality technical support. Oversee daily operations, SLAs, ticket triage, knowledge base, training, metrics reporting, and escalation for complex issues while coordinating cross-functional initiatives and adopting industry best practices to improve customer satisfaction.

Support and scale internal SaaS infrastructure and Help Desk operations. Build custom automations, API integrations, and dashboards using GCP and scripting. Deploy AI coding tools to accelerate workflows, partner with Security/Compliance on HIPAA/SOC2, maintain device and access management (Intune/MDM), provide remote hardware and conferencing support, and manage hardware/software lifecycle and runbooks.

Provide day-to-day IT support for a globally distributed AI company: triage help-desk tickets, provision and ship laptops, manage Google Workspace, enforce endpoint security and device compliance, run onboarding/offboarding, maintain SaaS seat/license management, support office networking/AV, write runbooks, and contribute to security, infrastructure, and automation projects as the first EMEA IT hire.

Lead subcontract strategy for large federal captures: advise capture leadership, develop multi-tier subcontracting plans, conduct market/supplier research, manage proposal inputs and FAR/DFARS compliance, lead negotiations, identify and mitigate subcontract risks, leverage analytics/AI for supplier performance, brief senior leadership, mentor junior staff, and ensure accurate documentation in source-to-pay and proposal systems.

Lead budgeting, forecasting, and financial analysis for IT, HR, and I&HS organizations. Build and maintain forecasting models using Oracle Cloud, SmartView, and advanced Excel. Support audit readiness (DCMA/DCAA), collaborate with department managers, and drive capital expenditure and depreciation analysis to ensure accurate financial planning and reporting.

Lead subcontracting activities for capture and proposal efforts: develop sourcing strategies and RFPs, evaluate and negotiate subcontractor proposals, ensure FAR/DFARS compliance, identify and mitigate subcontracting risks, coordinate proposal inputs and small-business considerations, use source-to-pay and proposal systems, and report status and risks to leadership to support winning contracts.

Lead IT Operations and IT Engineering for enterprise identity, endpoint management, network infrastructure, collaboration tooling, and end-user services. Set strategy, SLAs, roadmaps, and metrics; hire and develop a high-performing team; partner closely with Security, Finance, People, and Legal; drive AI-native automation and productivity tooling; own vendor relationships, budget planning, and major incident escalation and migrations.

Support and lead lab hardware testing and systems integration for high‑power electronic attack (HEATR). Manage functional/in‑service testing, troubleshooting/repair, logistics/procurement, scheduling, and lead tester teams to meet program objectives on site at Point Mugu, CA.

Support federal fusion-center style incident intake and analysis for system disruptions, compliance, and intrusion events under Regulation SCI. Provide subject-matter expertise in enterprise IT and network infrastructure, perform high-level systems analysis, and communicate findings to senior stakeholders.

Serve as the primary US IT contact, providing first-line support, managing helpdesk tickets, configuring and imaging devices via Workspace ONE, handling onboarding/offboarding and device lifecycle, maintaining IT asset records, and coordinating office infrastructure with vendors to ensure secure, reliable workplace technology.

Design, develop, deploy, and maintain integrations using Oracle SOA Suite and integration tools. Build and consume SOAP/REST services, implement EDI and file-based integrations, write SQL/PLSQL for data support, troubleshoot production issues, produce technical documentation, and collaborate in an Agile team to deliver reliable integration solutions meeting SLAs.

Provide production support and development for Oracle EBS R12 and Oracle Cloud ERP finance modules. Design, build, and maintain PL/SQL packages, reports, data models, and dashboards; perform root-cause analysis and testing; support integrations (SOA/ODI/WebMethods); manage patching and cloud updates; produce technical documentation and enforce development standards while collaborating with functional teams.

Provide functional support and configuration for Oracle Cloud ERP and Oracle EBS R12 across AR, AP, GL, Projects, Costing, Fusion Tax, and O2C/P2P. Translate business requirements into functional specs, troubleshoot incidents within SLAs, write and tune SQL, manage integrations (OIC, REST/SOAP, EDI), maintain reports (OTBI/BI Publisher), support updates/patching, and produce documentation and training materials.

Lead design, implementation, and integration of large-scale DoD Zero Trust solutions. Create system blueprints across on-premise, cloud, and hybrid environments, implement ICAM, network access control, micro-segmentation, and ABAC, ensure alignment with DoD Zero Trust Roadmap, lead engineering teams, optimize performance, troubleshoot systems, and produce clear architecture documentation.

Lead high-volume, full life-cycle IT recruiting for the West region: source and qualify candidates, manage partner relationships, drive strategic resourcing, educate account teams on best practices, and manage offer/background processes to fill roles from entry to director level.

Design and guide secure, scalable enterprise and cloud architectures (DNS, Azure, AWS, on-prem). Lead cloud migrations, implement monitoring, integrate hybrid environments, present technical briefings, and mentor staff while ensuring security and performance for a mission-focused government client.

Develop and execute strategic communications for internal and external audiences supporting CBP trade enforcement. Create and edit print and digital content, presentations, talking points, and outreach materials. Translate technical concepts for general audiences, manage multiple assignments, support senior leadership rapid-turn needs, and adhere to federal style and plain-language standards while collaborating with distributed teams and facilitating meetings across platforms.

Lead IT support operations, ensuring high-quality technical support, vendor management, and IT processes for a remote workforce while improving contributor experience.

Serve as first contact for helpdesk tickets, resolve Tier 1/2 issues across macOS/Windows, manage onboarding/offboarding and hardware lifecycle, lead IT knowledge management (Confluence/Helpdesk KB) with machine-readable documentation for AI assistants, and perform Tier 2 SaaS administration (Okta, Google Workspace, Slack, Atlassian, Intune, Freshservice).

Translate business needs into clear technical requirements, user stories, and acceptance criteria. Support product backlog prioritization, roadmap maintenance, Agile ceremonies, release planning, stakeholder communication, and process improvements to ensure timely, high-quality delivery.

Serve as RF/spectrum SME to port EL-CID Desktop functionality to EL-CID Online, author JIRA stories, manage product backlog, support developers, test releases, provide production support, train users, and produce technical documentation and system diagrams.