Top Remote Customer Success Jobs in Sacramento, CA

As a Senior Customer Success Manager, act as a strategic partner for enterprise clients, driving retention, expansion, and aligning adoption paths with business goals through collaborative efforts across several teams.

As a Customer Success Manager, you will ensure positive experiences for UK and EU partners from contract signature through renewal, manage relationship health, and assist partners in leveraging Alpaca's APIs and services effectively.

The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.

The Customer Success Manager will drive customer relationships, oversee the post-sale journey, and ensure value realization across Upwind's cloud security platform, while identifying growth opportunities and managing renewals.

The Customer Success Manager will manage small to mid-sized accounts, ensuring customer satisfaction and driving retention through engagement and support.

The Director of Client Success will lead the Client Success team, focusing on partner satisfaction, retention, and expansion while integrating AI-driven strategies for efficiency and value realization from the platform.

The Technical Customer Success Manager will manage customer onboarding, troubleshoot issues, build solutions, drive value, and identify growth opportunities.

The Customer Success Engineer will manage key US enterprise accounts by driving adoption, providing technical guidance, and facilitating solutions integration while collaborating with cross-functional teams.

The Director of Customer Success leads a team to drive customer engagement, retention, revenue growth, and strategic account management in an educational tech context. Responsibilities include managing performance metrics, fostering executive relationships, and implementing operational improvements for customer success outcomes.

The Customer Success Manager will build relationships with school partners, address their concerns, analyze data for insights, and ensure customer satisfaction by providing training and support.

The Customer Success Manager will drive customer adoption, retention, optimize user experience, and lead onboarding while collaborating across teams to enhance customer satisfaction and outcomes.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.

The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.

The Customer Success Associate supports customer relationships, engagement, and operational excellence while preparing to advance to a Customer Success Manager role.

The CSM Manager leads a team of customer success managers for major public safety customers, ensuring customer satisfaction, driving outcomes, and resolving high-priority issues.

Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.

Manage customer activation and retention initiatives, optimize operational processes, analyze data for decision-making, and collaborate with teams to enhance customer experiences in a high-growth SaaS environment.

Manage a book of 15-20 enterprise accounts, drive adoption and renewal, analyze customer usage, and foster strong relationships to enhance customer success.

As a Senior Customer Success Engineer at Veeam, you will drive technical success across client engagements, lead onboarding processes, conduct recovery simulations, and manage stakeholder communications, ensuring long-term customer outcomes and satisfaction.

The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.

Manage a portfolio (~30) of customers through onboarding, adoption, growth, renewal, and expansion. Build relationships across buyer levels, assess customer health and churn risk, enable customers on the product, oversee delivery projects, and continuously improve tools and processes to drive adoption and success.

Lead strategic enterprise customer relationships to drive adoption, retention, expansion, and measurable business outcomes. Act as trusted advisor to executive stakeholders, create and execute success plans, run executive reviews, influence customer roadmaps, coordinate cross-functional teams, mitigate risk, and drive process and operational improvements while mentoring peers and advocating for customers.

Own the customer journey for hundreds of scaled SaaS accounts using human engagement, AI and automated programs to drive activation, engagement, and retention. Build scalable systems and 1:many programs, monitor data to identify risks and opportunities, and collaborate cross-functionally to improve activation, adoption, and GRR/NRR.

Serve as post-sale trusted advisor owning onboarding through expansion, driving product adoption, reducing churn, forecasting growth, executing success plans, running QBRs, coordinating cross-functional teams, and using customer data and generative AI to deliver measurable outcomes and revenue expansion.