Top Remote Customer Success Jobs in Sacramento, CA

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.

The Senior Partner Success Associate will manage relationships with care partners, ensuring their happiness and engagement while collaborating internally to drive strategic partnership growth.

The Senior Manager, CX Enablement will develop scalable onboarding and training systems, manage agent communications, and partner with cross-functional teams to enhance customer experience in a tech-enabled environment.

The Partner Specialist manages partner policy life cycles, provides customer support, addresses escalated issues, and maintains partner relationships, ensuring high-quality service delivery.

As a Customer Success Coordinator, you'll manage customer renewals, identify growth opportunities, and ensure customer satisfaction. You will collaborate with various teams to enhance the customer journey through effective communication and organization.

Manage and grow a portfolio of affiliate partnerships, overseeing operations, performance, strategy, and relationship management to ensure client satisfaction and achieve growth objectives.

As a Chat Advocate, you will deliver exceptional customer service through chat interactions, multitasking to manage multiple customer chats simultaneously while ensuring prompt and quality responses.

Develop end-user documentation for the Kustomer platform, create content for support center, and optimize documentation workflows using AI.

Negotiate delinquent accounts on behalf of clients, establish relationships with partners, and manage client finances while focusing on meeting clients' needs.

Responsible for onboarding new customers by implementing POS solutions, configuring hardware and software, conducting training, and ensuring a smooth transition.

The Product Support Engineer will provide advanced technical support for an Android-based POS system, diagnosing complex issues for software and hardware, guiding support teams, and maintaining documentation.