Top Remote Jobs in Rochester, NY

The Customer Success Manager at AmpUp will manage post-sale customer journeys in the EV charging sector, educate site hosts on product usage, foster client relationships, monitor customer metrics for retention, advocate for customer needs to internal teams, and identify upselling opportunities.

The Senior Brand Copywriter will develop strategic brand messaging and identity, collaborate with creative teams, conduct research, write executive summaries, and ensure brand guidelines are effectively communicated. This role involves facilitating workshops, providing insights, and being a liaison between design and verbal communication for client projects.

The Enterprise Account Executive will manage the end-to-end sales process, build a sales pipeline, create forecasts, negotiate pricing, and collaborate with internal teams to drive Simpplr's growth by converting prospects into customers. The role requires engaging in complex sales cycles with multiple stakeholders and contributing to sales process improvements.

As the Senior Lifecycle Marketing Manager, you will develop and implement lifecycle marketing strategies to enhance customer conversion, reduce churn, and increase lifetime value. You'll collaborate with teams to deliver personalized experiences, execute multi-channel campaigns, analyze data to optimize performance, and foster customer advocacy to drive business growth.

As a Quality Engineer, you'll assist in monitoring product and process quality, investigate quality issues, and coordinate improvement initiatives using data analysis. You will measure performance through KPIs, maintain dashboards, analyze trends, and ensure data integrity in a cross-functional environment.

As a Senior Agile Software Project Manager, you will lead the planning and execution of software projects, facilitate Agile ceremonies, manage stakeholder communication, and oversee release management. You will be responsible for documenting requirements, aligning project goals with business objectives, and continuously improving processes to enhance project delivery.

As an Air Ticketing Specialist, you will process ticketing requests, respond to service desk inquiries, and provide consultative solutions for clients. The role requires expertise in ticketing systems and collaboration within a team to enhance client satisfaction and resolve airline queries effectively.