Top Remote IT Jobs in Rochester, NY

IT Intern supporting employees with hardware, software, network, and device troubleshooting; assisting with installations, system maintenance, documentation, asset inventories, security monitoring, upgrades, cloud integrations, and process automation. The role also involves improving IT workflows, ensuring data security compliance, and collaborating on technology projects during a full-time summer internship.

Manages relationships between the World Trade Center Health Program, Clinical Centers of Excellence, healthcare organizations, and providers. Coordinates provider nominations, onboarding, credentialing, contracting, claims, network participation, issue resolution, education, reporting, and stakeholder communications. Maintains workflow documentation, tracks escalations, identifies network access trends, and collaborates across operational teams to support provider participation and uninterrupted member care.

Provides production database administration and support for mission-critical environments, including performance monitoring, incident response, root-cause analysis, security, and availability. Develops SQL Server database objects, ETL pipelines, dimensional models, data marts, dashboards, and Splunk monitoring solutions. Designs cloud and hybrid database architectures, performs data migrations, validates data integrity, and collaborates with stakeholders on technical requirements and analytics solutions within an Agile environment.

Provides remote help desk support for Department of the Navy HR systems. Manages user account provisioning, access controls, ticket resolution, SOP-based troubleshooting, escalations, onboarding assistance, documentation, SLA compliance, and process improvement. Supports users through phone, email, and Microsoft Teams while maintaining appropriate access to mission-critical systems.

Leads Appen’s IT function, including support, enterprise technology, security governance, automation, vendor management and team development. Owns the IT roadmap, Microsoft 365 and SaaS environment, endpoint and identity controls, SOC 2 and ISO 27001 readiness, technology spend, and AI-enabled process improvement. Partners with executives, Engineering and Product to improve service delivery, eliminate manual work, manage risk and build a scalable, high-performing IT organization.

Provides second-line remote IT support for client end users, resolving escalated Windows, macOS, Microsoft 365, identity, Intune, application, printing, and collaboration issues. Manages onboarding, offboarding, access changes, endpoint deployment, patching, and security compliance. Works within ticket priorities and service-level objectives, documents solutions, creates knowledge articles, identifies recurring problems, and escalates infrastructure issues with detailed troubleshooting information.

Own day-to-day IT and information security operations for a fully remote Mac fleet. Responsibilities include endpoint lifecycle management, identity and access administration, Google Workspace, helpdesk support, asset coordination, CrowdStrike EDR monitoring, DLP controls, Datadog SIEM alerting, security hygiene, access reviews, and SOC 2 and PCI evidence collection. The role requires autonomous ownership, automation, clear documentation, cross-functional collaboration, and approximately 4–6 years of experience beyond ticket-only support.

Develop and maintain AmeriCorps grants management applications using Java, Oracle, PL/SQL, and SQL. Modernize systems, implement enhancements and interfaces, support security and privacy requirements, collaborate with stakeholders to capture and deliver requirements, and perform application testing and maintenance.

Leads large-scale Oracle Cloud Infrastructure migration programs, managing schedules, budgets, risks, dependencies, governance, vendors, stakeholders, and cloud delivery teams. Oversees migration planning and execution for applications, databases, and infrastructure; drives change management, documentation, training, compliance, cost optimization, quality, and operational reporting. The role also supports cloud adoption, partner coordination, and predictable cutovers across multiple initiatives.

Supervises policy and legal affairs contractors while drafting, editing, researching, and reviewing policies, procedures, reports, responses, and executive materials. Coordinates approval processes, FOIA and congressional inquiry responses, interagency reviews, stakeholder communications, document management, and special projects. Oversees staff performance, onboarding, training, deliverables, timecards, reports, and process improvements. Supports research involving child welfare, foster care, mental health, family reunification, and underserved populations.

Owns enterprise ITSM and related platforms in a secure environment. Configures, maintains, troubleshoots, and extends COTS applications; builds API, webhook, middleware, directory, and scripting-based integrations; develops workflows, automations, utilities, and lightweight applications; and resolves authentication, plugin, and configuration issues. The role translates operational needs into maintainable technical solutions, documents implementations, improves reliability, and works independently with stakeholders and adjacent technical teams.

Leads 5G core network engineering for the Army TEN-M program, including installation, deployment, architecture integration, configuration, operations, maintenance, documentation, testing, and troubleshooting. Integrates wireless, fiber, network, synchronization, and cybersecurity components into existing Army networks. Provides technical leadership, equipment staging, rack-and-stack support, software loading, hardware replacement, and field validation activities. The remote role requires 25%–50% travel and residence within 50 miles of a major airport.

Provide on-site IT and AV support at the London office, manage device lifecycle and onboarding, handle inbound support requests, build automation and Slack bots, contribute to Tech Ops projects, and maintain internal IT documentation.

Leads the design, implementation, administration, integration, testing, and enhancement of Veeva Vault RIM. Translates business requirements into functional specifications, manages application roadmaps, supports GxP compliance, oversees internal and external technical resources, and drives system optimization. The role also provides troubleshooting, root-cause analysis, user support, data migration assistance for M&A activities, and technology guidance involving emerging technologies and AI.

Manages the IT and Security team, including helpdesk workflows, project roadmaps, compliance automation, access management, authentication standards, disaster recovery, vendor relationships, and enterprise system rollouts. Partners with product, engineering, and business leaders on security initiatives and complex technical changes. Maintains audit-ready security processes while overseeing remote IT operations, cloud security, identity tools, and technology spend.

Supports governance, monitoring, and IT General Controls for third-party relationships and external users. Responsibilities include due diligence, risk classification, identity and access oversight, least-privilege reviews, access certifications, MFA and DLP monitoring, incident escalation, remediation tracking, audit support, reporting, business continuity and disaster recovery activities, offboarding controls, process documentation, and stakeholder coordination across IT, security, compliance, legal, HR, and vendor management.

Leads IT systems analysis, application development, testing, implementation, troubleshooting, documentation, and user training. Translates business requirements into software solutions, supports healthcare platforms and interfaces, facilitates JAD sessions, and coordinates with stakeholders, project managers, and development teams. Manages small to medium IT projects, ensures SOX, HIPAA, quality, and regulatory compliance, mentors analysts, and drives application improvements across multiple platforms.

Develops and enhances Oracle EBS asset, financial, and logistics modules for Defense Logistics Agency programs. Builds integrations, RICE-FW interfaces, conversions, reports, and automation for capitalization, depreciation, valuation, and accounting processes. Supports testing, troubleshooting, reconciliation, audit traceability, technical documentation, and data mapping. Collaborates with functional SMEs on A2R requirements and process flows while integrating Oracle EBS with external asset and logistics systems.

Leads enterprise IT infrastructure and service operations, overseeing service-level performance, ITSM processes, project intake, business requirements, reporting, budgets, process improvement, escalations, and stakeholder relationships. Develops service delivery plans, manages providers and SLAs, supports healthcare and Medicaid contract compliance, and guides cross-functional initiatives. Hires, mentors, and develops a high-performing IT team while ensuring reliable services, operational efficiency, and alignment with organizational goals.

Supervises monitoring and compliance staff conducting grant-program reviews. Provides technical guidance, coordinates monitoring schedules and site assessments, reviews reports and corrective actions, analyzes compliance trends and risks, and recommends improvements. Oversees staff performance, training, deliverables, timecards, and reporting. Leads on-site and remote reviews, interviews stakeholders, evaluates program data and documentation, identifies technical assistance needs, and communicates findings to federal and recipient staff. Requires frequent domestic travel despite being fully remote.

Leads enterprise application and developer platforms, service reliability, ITSM, major incident management, configuration and asset management, technology lifecycle, IAM operations, compliance remediation, and platform governance. Manages director-level leaders, outsourced service providers, sourcing strategy, performance metrics, financial planning, executive communications, and continuous improvement across infrastructure service towers.

Provides administrative and logistical support for Safety and Compliance Committees. Coordinates virtual meetings, agendas, presentations, minutes, transcriptions, recordings, and public summaries. Maintains committee rosters, records, procedures, dashboards, trackers, manuals, and reports while monitoring milestones and deliverables. Responds to stakeholder information requests and communicates committee activities to HRSA, OPTN leadership, committee members, contractors, and government entities. The role requires strong organization, documentation, communication, and records-management skills.

Supports Department of the Navy HR and EEO operations by analyzing business processes, documenting requirements, managing SharePoint content, developing Cognos BI and Qlik dashboards, producing reports and metrics, designing workflows, testing system enhancements, and preparing leadership briefings. Provides functional support for EEO systems and develops Applicant Flow Data, OCLF, and Barrier Analysis reporting processes.

Supports Department of the Navy HR and EEO operations through business process analysis, requirements documentation, SharePoint management, dashboard and report development, workflow design, testing, data analysis, and leadership briefings. Uses Cognos BI, Qlik Sense, Databricks, and DON analytics tools to produce HR metrics, scorecards, reports, and visualizations. Provides functional support for EEO systems and assists with OPM and DoD reporting requirements. This is a remote role requiring U.S. citizenship and a favorable NACI or ANACI background investigation.

Manages Safety and Compliance Committee operations, including member rosters, appointments, onboarding, training records, conflict-of-interest logs, SME coordination, SOP implementation, reporting, and meeting support. The role maintains accurate governance documentation, coordinates with HRSA, OPTN contractors, internal teams, and committee members, and ensures compliance with oversight requirements and established operational plans.