Top Remote Operations Manager Jobs in Richmond, VA

Lead execution of support organization initiatives: implement self-service and AI tooling, unify support across brands, build reporting/metrics and operational rhythms, drive process improvements and cross-functional alignment, document SOPs, and evolve into a strategic partner to VP of Support.

Lead Mission Lane's first-line operations risk function: build the team, define first- vs second-line accountability, partner with process owners to design controls, manage incident lifecycle, deliver executive risk reporting, and coordinate remediation with Legal, Risk, and Compliance.

Lead the Resource Planning team and manage capacity planning, resource assignments, and workforce forecasting. Support revenue operations and reporting using Salesforce/FinancialForce, produce executive reports and decks, drive process improvement, and lead operational cadences. Act as an operational lead for Services Transformation, partner with delivery leadership, and ensure data integrity and standardized processes across Professional Services.

The role involves leading the IDN growth and operations by building driver networks, overseeing compliance, and improving marketplace performance metrics. Key responsibilities include enhancing driver acquisition strategies, refining operational processes, and leveraging data for continuous improvement.

Lead and scale global QA operations by building governance, standardizing scorecards and calibration, managing regional QA leaders, delivering executive reporting, driving root-cause analysis and continuous improvement, and supporting audit readiness and client-facing quality governance.

The IT Operations Manager facilitates technology strategy execution, coordinates IT initiatives, manages vendor relationships, and ensures operational stability while driving cross-functional alignment and supporting technology adoption.

This role involves managing recording, disbursement, escrow funding, and accounting operations, ensuring compliance and operational excellence. Responsibilities include oversight of processes, managing a team, and client engagement.

Lead Revenue Operations for Support and Professional Services by building processes, systems, and reporting to improve delivery, capacity planning, SLAs, and customer outcomes. Drive cross-functional initiatives, root-cause analyses, tech-stack optimization, and handoffs across Sales, CS, and Services to connect post-sales operations to retention and revenue.

Manage end-to-end proposal and RFP processes, coordinating with teams to enhance quality and efficiency while leveraging AI tools for improvements.

The Senior Revenue Operations Manager will design and maintain revenue architecture, GTM systems, and apply AI for automation, ensuring data integrity and effective reporting across sales and marketing.

Lead and collaborate with animal shelter teams across the U.S. to implement strategies aimed at saving more animal lives. Manage change hands-on, foster stronger systems, and advocate for improved shelter programs while maintaining a significant travel schedule.

Lead cross-functional business operations focused on client lifecycle, deal desk/pricing, implementation, and utilization. Manage 1-2 direct reports, resolve complex client escalations, own company workstreams, and optimize processes and tooling to improve scalability and financial outcomes.

Lead cross-functional initiatives, build processes, manage reporting and communications, provide executive administrative support, own vendor relationships, coordinate recruiting and onboarding logistics, and support compliance and finance tracking to ensure smooth operational execution.

The Manager, Proposals & Content Operations will oversee the proposal and RFP functions, enhancing coordination, content strategy, and leveraging AI for quality and efficiency.

Owner of RevOps for an early-stage energy software company: build inbound/outbound pipeline, own HubSpot CRM and automations, enable sales with content and workflows, integrate GTM tools, use AI (Claude Enterprise) to scale operations, and develop reporting and campaign execution.

Lead global pursuit desk and proposal management to win enterprise deals. Manage end-to-end RFP/RFI/RFx processes, oversee proposal automation and demo platforms, align with sales (SFDC) and cross-functional teams, track proposal performance metrics, support security/ESG due diligence, and mentor the pursuit/proposal team to scale repeatable capture and response operations.

The Transformation Manager drives operational change in corporate restaurants, partnering with teams to improve compliance, execute initiatives, and support new openings.

The Manager of Strategic Operations will support the COO in operational infrastructure, technology, financial operations, and strategic coordination, ensuring effective execution of initiatives.

The Revenue Operations Manager will optimize sales and customer success processes, enhance data accuracy, and support revenue lifecycle alignment across teams.

The Business Operations Manager will drive performance management, lead strategic initiatives, develop new processes, and enhance data analytics across the company.

Lead design and global implementation of Airbnb's Goodwill program, overseeing strategy, operations, budget adherence, performance monitoring, risk mitigation, and cross-functional stakeholder management to drive customer experience and financial outcomes.

Own and optimize the end-to-end revenue systems ecosystem (HubSpot, GTM stack), improve CRM data integrity, build predictive forecasting and KPI frameworks, run deal desk reviews, and translate GTM strategy into scalable cross-functional processes to support Sales, CS, Marketing, Partnerships, Finance, Product, and Engineering.

Lead cross-functional operational audits, identify bottlenecks, design and implement scalable processes (SOPs, RACI, process maps), drive automation opportunities, measure impact, and partner with department leaders to improve efficiency using Jira and Tableau.

The Senior Manager of Ecommerce Operations will oversee Shopify store performance, manage customer experience, standardize operations, and implement efficiencies, ensuring seamless order fulfillment and compliance.

The Project Manager manages delivery of inspection services, coordinates projects, supports logistics, maintains project tools, and oversees field performance while ensuring customer satisfaction.