Top Remote Customer Success Jobs in Richmond, VA

Seeking a Customer Success Director to join a remote-first company in the Contract Automation team. Responsibilities include collaborating with various teams, managing customer relationships, and problem-solving. Requires 8+ years of customer success experience with B2B clients in the financial services space.

Seeking a Revenue Operations Manager with experience in optimizing workflows, facilitating collaboration, driving insights, and leading team development. Must have 4+ years of Salesforce expertise, 1+ years of people management experience, and strong project management skills.

Lead a team of Support Engineers providing technical support to enterprise customers and developer community. Develop and implement support strategies, manage customer relationships, troubleshoot technical issues, and improve product based on customer feedback.

Seeking a Sales Director to promote managed-service and programmatic solutions, build strategic partnerships, manage sales process, and ensure excellent service for clients. Responsibilities include revenue goal achievement, relationship management, industry knowledge, sales pipeline management, lead generation, and account analysis. Requires 5+ years of Advertising/Marketing experience in data-driven marketing, Bachelor's degree, and travel. Must have strong communication, analytical, and negotiation skills.

The Enterprise Customer Success Manager at Samsara works closely with top customers to understand their fleet and unique challenges, customize Samsara for their needs, and become their long-term partner. The role involves cross-functional collaboration and problem-solving to ensure customer operations are safe, efficient, and sustainable.

Craft and oversee cohesive campaigns to increase customer usage, satisfaction, and expansion. Analyze customer insights, create tailored content, and monitor marketing performance. Collaborate with cross-functional teams in a fast-paced environment. Previous experience in customer marketing is a plus.

As a Senior Customer Success Manager at LogicManager, you will be responsible for nurturing and expanding customer programs. This includes managing a portfolio of assigned accounts, supporting customers in utilizing LogicManager, collaborating on retention strategies, prospecting new leads, conducting demos, advocating for customer needs, and offering industry insights. You'll need 4-7 years of customer-facing experience and a bachelor's degree.

Execute mixed-methods research studies primarily on marketing-related topics to generate insights into customer needs and behaviors