Top Remote Operations Manager Jobs in Richmond, VA

Own business operations priorities and cross-functional technical and security projects. Build project plans, coordinate stakeholders, manage timelines and dependencies, collect compliance evidence, improve processes, identify risks and blockers, and drive high-quality execution across People, IT, Finance, Security, and Operations.

Own the end-to-end lead management lifecycle, including capture, enrichment, qualification, scoring, routing, sales handoff, disposition, and recycling. Establish governance, business rules, SLAs, controls, and performance metrics; optimize workflows and integrations; resolve data quality and lead-flow issues; and partner with Sales, Marketing, Data Science, IT, and Analytics. Manage and develop a small team while overseeing operational priorities, testing, documentation, and continuous improvement.

The Global Clinical Operations Manager will lead Airvet's clinical operations, ensuring operational excellence, managing a veterinary network, and partnering cross-functionally to execute strategic initiatives.

Own the end-to-end B2B2C enrollment funnel for Customer Success, including reporting, data modeling, funnel metrics, dashboards, attribution, and operating cadences. Identify data and process gaps, deliver decision-ready recommendations, lead stakeholder reviews, and drive cross-functional improvements across Operations, Customer Success, Marketing, and Engineering. Lead annual Customer Success planning for capacity, territories, quotas, incentives, roadmaps, and targeting.

Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.

Own and scale cross-functional revenue operations across Marketing, Sales, Customer Success, and Finance in a B2B SaaS environment. The role improves GTM processes, systems, data governance, forecasting, pipeline management, lifecycle handoffs, renewals, expansion, and quote-to-cash workflows. Responsibilities include optimizing Salesforce and HubSpot processes, defining metrics, strengthening data quality, leading complex initiatives, managing change, and driving adoption of scalable automation and workflows.

Own revenue operations reporting, analytics, and business performance insights. Lead strategic initiatives that improve revenue, growth, conversion, efficiency, and contractor network performance. Partner with Sales, Product, Engineering, Finance, and CX to turn data into shipped solutions, automate recurring workflows, manage vendor and cost visibility, and support leadership, board, investor, and sales reporting.

Lead and localize day-to-day operations for the South Korean market: manage vendors (payment processors, security, marketing), coordinate with product and marketing, set up local office and procurement, optimize operational workflows, and ensure compliance with global standards.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

Lead creation and lifecycle management of SOPs, change management, and operational readiness. Partner with IT, Compliance, and Training to support system rollouts, validate workflows, and enable adoption. Monitor standards adherence, drive continuous improvement, and maintain performance dashboards to inform leadership decisions.

Lead building a RevOps function: design systems, data foundations, and processes; own Salesforce and integrations; create dashboards, forecasting, territory and capacity models; operationalize Sales and CS enablement, churn prediction, and merchant health scoring; support pricing, quota, compensation, and executive reporting to drive predictable revenue growth.

Owns business-unit operating rhythms, governance, and execution mechanisms. Leads cross-functional initiatives, executive planning, business reviews, dashboards, KPI and OKR visibility, organizational improvements, communications, and collaboration practices. Partners with senior leaders to prioritize work, resolve roadblocks, translate strategy into measurable execution, and recommend corrective actions. The role also supports organizational change, knowledge management, mentorship, onboarding, and scalable team operations.

Own cross-functional business operations across HR, finance, administration, reporting, compliance, and enterprise trust. Manage onboarding, offboarding, agreements, payroll and benefits administration, hiring support, operating cadences, dashboards, metrics reconciliation, security questionnaires, vendor reviews, data processing agreements, and SOC 2 certification. Lead ambiguous priority projects end to end and build AI-powered automations and internal tools.

Leads the design, administration, and continuous improvement of Customer Success technology infrastructure, particularly Gainsight, CRM integrations, workflows, playbooks, CTAs, health scores, digital engagement, community platforms, reporting, and AI-enabled automation. Owns data quality, governance, platform health, operational readiness, and process documentation while partnering cross-functionally on segmentation, territory alignment, capacity planning, and scalable customer execution.

Owns the operational systems and workflows supporting school programs, including data integrity, roster synchronization, user accounts, dashboards, program launches, lesson publishing, teacher materials, surveys, reporting, communications, and routine support. The role partners with Product, Program, and Communications teams to improve processes, troubleshoot issues, and build scalable infrastructure for student and school experiences.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.

The Revenue Operations Manager will build and scale the RevOps function, optimize HubSpot, implement revenue processes, and provide data-driven insights.

Build and scale the revenue operations backbone by ensuring data integrity across Salesforce and BI tools, delivering standardized revenue reporting and insights, managing deal desk processes, documenting sales SOPs, driving automation and AI-enabled workflows, and leading cross-functional projects to improve accuracy, efficiency, and scalability for direct and partner-led retail media revenue streams.

Manage and optimize Revenue Operations, enhancing processes across Sales, Marketing, and Customer Success to improve productivity and forecasting accuracy.

Owns Pathpoint’s customer communications and AI systems, including Customer.io, Front, Dialpad, production AI agents, Salesforce, SQL, and n8n automations. Responsibilities include platform administration, lifecycle messaging, telephony insights, AI workflow development, integrations, quality evaluation, guardrails, staged rollouts, campaign targeting, and performance measurement. The role requires independent systems ownership, troubleshooting, process improvement, and cross-functional collaboration across business operations and go-to-market teams.

Own the revenue operations infrastructure supporting the full funnel from first touch through closed-won. Manage HubSpot and connected tools, CRM architecture, workflows, integrations, data hygiene, lead routing, enrichment, scoring, reporting, attribution, pipeline analytics, and forecasting data. Build scalable marketing workflows, playbooks, and automation while enforcing data quality and driving adoption across marketing, sales, and finance.

Leads insurance customer operations across policy servicing, process optimization, audit readiness, technical issue triage, and regulatory compliance. Partners with Product, Engineering, Compliance, CX, and carrier teams to improve workflows, resolve incidents, support product launches, and maintain operational controls. Manages and mentors operations staff, builds performance dashboards, drives quality initiatives, and oversees cross-functional projects and compliance-sensitive processes.

Own underwriting operations from submission intake through policy issuance, servicing, renewals, commissions, and dividends. Lead a distributed operations team, manage capacity, training, quality assurance, audits, SLAs, and performance metrics. Improve broker experience, data integrity, automation, and cost per bound submission. Partner with Product to develop operational solutions, drive adoption, and measure results. Ensure accurate policy processing, reconciliation, documentation, and timely resolution of outstanding items and disputes.

Own and optimize an AI-driven outbound and revenue operations engine focused on qualified meetings with rural and health system decision-makers. Build target-account scoring models, AI SDR workflows, lead routing, CRM architecture, attribution, dashboards, and pipeline reporting. Partner with GTM and sales teams to improve meeting-to-pipeline conversion and adoption of AI tools. The role requires healthcare market expertise, hands-on AI development, CRM administration, SQL, and automation experience.

The Revenue Operations Strategy Manager will develop operational strategies, improve processes, and collaborate with various departments to enhance efficiency and meet company goals.