Top Remote Jobs in Madison, WI

Leads a team of Customer Success Managers serving high-touch and strategic SaaS accounts. Owns retention, renewals, expansion, forecasting, executive relationships, escalations, customer value realization, and voice-of-customer programs. Coaches CSMs through account reviews, call evaluations, negotiation, and objection handling. Develops segment strategy, coverage plans, KPIs, dashboards, reporting, and training while partnering with Sales, Finance, Product, Marketing, and Support leadership.

Own the full sales cycle for AI brain-analysis software across U.S. hospitals, clinics, medical centers, and physician practices. Build self-generated pipelines, manage complex healthcare technology sales, conduct technical and clinical demonstrations, forecast and quote opportunities, onboard customers, and develop strategic partnerships and channel networks. Generate leads through conferences and digital channels, communicate ROI and reimbursement strategies, gather customer feedback, and travel nationally for meetings, demonstrations, conferences, and training.

Supports IT security and compliance programs, including HITRUST, HIPAA, and SOC 2 activities; policy documentation; risk assessments; audit evidence gathering; incident monitoring; and mitigation. Manages employee onboarding and offboarding, access controls, devices, SaaS tools, vendor reviews, GCP compliance documentation, incident response, and change management. Works independently with the CTO in a remote healthcare SaaS startup.

Build, test, deploy, and support Workday integrations, reports, data transformations, and technical data loads. Develop EIB, Core Connector, Studio, web service, XML, and XSLT solutions; participate in technical design; troubleshoot integration and authentication issues; perform testing and validation; maintain documentation; and support deployment, cutover, and production validation.

Configure and support Workday Financials modules, including business processes, testing, defect resolution, data conversion, reconciliation, and documentation. Participate in discovery and design workshops, collaborate with client stakeholders, coordinate delivery tasks, and manage risks and dependencies. The role requires maintaining Workday release knowledge and contributing reusable configuration practices across implementations and ongoing support engagements.

Leads technical delivery and integration architecture for Workday engagements. Responsibilities include discovery workshops, technical requirements, architecture and data-flow design, complex integration development, technical workstream leadership, data pipeline design, governance, security, testing, deployment, documentation, client communication, innovation, and mentoring. The role requires advanced Workday integration expertise, relevant certifications, and occasional client-site or office travel.

Own the end-to-end revenue and billing cycle for subscription, usage-based, and outcome-based contracts. Responsibilities include invoicing, ASC 606 revenue recognition, deferred revenue schedules, month-end close, reconciliations, commission capitalization, accounts receivable, collections, customer billing support, contract review, and reporting. The role also improves quote-to-cash processes across NetSuite and Tabs, maintains controls, and supports audits.

Generate and qualify new leads through high-volume outbound calls, cold outreach, email cadences, and campaign follow-up. Engage dental providers and office managers, identify workflow pain points, communicate the value of Archy’s SaaS platform, and schedule demonstrations for Sales Executives. Use AI tools, CRM systems, and sales automation to improve prospecting efficiency. Collaborate remotely with Sales and Marketing teams while meeting activity, dialing, and demo-booking KPIs.

Own a portfolio of 300–500 dental practices, driving product adoption, retention, renewals, expansion, and churn prevention. Use customer health and product usage data to prioritize outreach, run digital one-to-many programs, manage reactive save motions, and forecast revenue retention. Partner with Onboarding, Support, Sales, Product, and leadership while helping develop scalable customer success playbooks, health scoring, and outreach cadences.

Own full-cycle recruiting across technical and non-technical teams, managing approximately 6–10 requisitions. Responsibilities include proactive sourcing, hiring-plan development, interview calibration, hiring-manager coaching, offer negotiation, and maintaining candidate data across recruiting platforms. The role provides market insights and recruits for functions including credit, data science, analytics, product, platform management, and corporate teams.

Provides email, chat, and telephone support to online students, routing inquiries and resolving questions involving financial aid, student accounts, registration, academic policies, degree evaluations, graduation, transcripts, and records. Completes comprehensive One Stop training, participates in supervised student contact sessions, and supports the team in a high-volume environment while maintaining a calm, collaborative service demeanor.

Develops and maintains academic programs and student records in Degree Works and university administrative systems. Evaluates transcripts and transfer credits, manages course articulation and equivalencies, processes waivers and substitutions, supports degree conferral, and performs quality control. Communicates academic requirements and transfer policies to faculty, staff, students, and partner institutions while ensuring compliance with university policies and FERPA. Provides operational support across Student Services and related departments.

Build, optimize, and deploy machine learning models (especially time series) using Python, PySpark, and cloud tools. Perform feature engineering, evaluate model performance (MAPE, RMSE, R²), and create ETL/data pipelines with integration tools. Work with Palantir Foundry, Google Cloud (BigQuery, Vertex AI), AutoAI, and data warehouses to support large-scale analytics. Collaborate with stakeholders, monitor production models, and continuously improve model accuracy and pipelines.

Manage the annual corporate and operational audit plan, including risk assessments, control testing, audit execution, findings, reporting, and recommendations. Supervise and develop professional auditors, review workpapers, coordinate with external auditors, support special projects, and advise management on control improvements and regulatory compliance. Maintain audit methodologies, budgets, timelines, and status reporting while promoting a strong corporate control environment across a multi-state organization.

Serves as a cloud and DevOps subject matter expert for enterprise infrastructure projects. Designs, implements, and promotes AWS and GCP cloud solutions, infrastructure as code, CI/CD, automation, security, scalability, monitoring, and operational practices. Guides cross-functional teams on Agile infrastructure principles, removes technical impediments, supports cloud migrations, conducts technology reviews, and improves DevOps adoption. The role also includes Linux administration, middleware troubleshooting, performance testing, and production support.

Handles complex Michigan Personal Injury Protection claims from assignment through resolution. Responsibilities include coverage analysis, investigations, damage and loss valuation, benefit and payment determinations, negotiation, sub-claim creation, subrogation review, documentation, and referrals to specialized units. The specialist works with insureds, attorneys, medical providers, and insurers, applies Michigan no-fault laws, and may conduct inspections or travel outside the assigned territory.