Top Remote Operations Jobs in Madison, WI

Own customer experience and GTM operations by translating business needs into scalable workflows, automations, and systems improvements. Administer Salesforce, troubleshoot GTM tools, build reporting and documentation, and evaluate AI-assisted workflows using LLMs and automation platforms. Lead cross-functional projects, standardize processes, and improve system reliability, reporting clarity, and operational impact.

Lead SMB revenue operations strategy and execution, manage and coach a team of analysts, prioritize and deliver cross-functional GTM projects, optimize processes and systems, and rapidly resolve operational issues to enable scalable revenue growth.

Lead and build the revenue operations function: own HubSpot CRM, pipeline hygiene, forecasting dashboards, deal desk and RACI, comp and capacity planning, cross-functional processes between sales, supply, legal, and finance, and introduce AI-driven efficiencies to automate reporting and ops.

Leads operational standards, SOPs, process documentation, change management, and readiness activities across markets. Partners with IT, Legal, Compliance, Training, and Operations teams to implement system and process changes, maintain governance, support testing and workflow design, and drive consistent adoption. Uses audits, operational data, feedback, and performance metrics to identify improvements, monitor adherence, and support corrective actions.

Manages fundraising operations, donor data, gift processing, reporting, audits, donor inquiries, grant calendars, registrations, and development team coordination. Supports donor stewardship, funder research, grant submissions, team events, and cross-functional troubleshooting. Requires Salesforce and EveryAction expertise, strong organization, communication, recordkeeping, and commitment to social, racial, and economic justice.

Own the weekly renewal forecasting process, including Salesforce data integrity, ATR model maintenance, forecast tooling, leadership reporting, and renewal save programs. Build weekly forecast narratives, resolve linking and amendment issues, maintain Google Colab and analytics workflows, and coordinate Renewals, Customer Success, Sales, and Finance stakeholders to improve forecast accuracy and target visibility.

Provides administrative, logistical, and coordination support for technical programs and projects. Responsibilities include managing schedules, meetings, travel, records, documentation, purchasing coordination, vendor communications, onboarding support, and resource tracking. The role maintains accurate records, follows up on deadlines, supports field activities, provides status updates, and identifies process improvements. A security clearance must be obtainable and maintainable for assigned work.

Leads business operations, delivery, staffing, financial performance, and culture for a digital Products & Platforms pod. Owns P&L, forecasting, resource planning, client growth, scoping, SOWs, technical roadmaps, project health, risk mitigation, and executive stakeholder relationships. Partners with design, engineering, strategy, HR, and leadership to deliver complex digital products and platforms profitably and predictably.

Owns healthcare and telehealth operations across clinical, provider, pharmacy, fulfillment, customer support, and technology partners. Responsibilities include managing workflows and SLAs, resolving complex patient and partner issues, developing SOPs and playbooks, preparing launches, monitoring operational metrics, and building scalable processes in an ambiguous, regulated environment.

Lead marketing operations for a B2B software company by managing lead, user, and account lifecycles; funnel definitions, scoring, routing, attribution, reporting, and forecasting. Build revenue-loss and budget-to-revenue models, guide global marketing planning, lead performance reviews, and use buyer intent, product engagement, AI, and automation to improve outreach and revenue growth. Own Salesforce and marketing automation systems while partnering with sales and revenue operations.

Provides proactive and reactive customer support throughout corporate relocation journeys. Advises customers on authorized services and policies, coordinates with internal teams and suppliers, manages complex relocation issues, maintains accurate records, meets service metrics, supports client HR contacts, and assists with exception management, reporting, and customer experience improvements.

Serves as the primary customer coordinator throughout corporate relocation journeys. Provides proactive and reactive support through phone, email, and chat; explains mobility services and policies; resolves complex relocation issues; coordinates with internal teams, HR clients, and supplier partners; maintains accurate records; and meets customer satisfaction, responsiveness, cost, and service-level objectives.

Serves as the moving subject matter expert and primary contact for agent networks, third-party providers, and customers throughout relocations. Manages escalations, system compliance audits, cost controls, exception approvals, allocation recommendations, documentation, and customer service. Collaborates with IT on system enhancements and internal teams to improve relocation quality and customer satisfaction.

Processes customer orders end to end, validating products, pricing, discounts, billing details, payment terms, taxes, and system data. Coordinates with Sales, Marketing, Finance, and Customer Success to resolve discrepancies and ensure billing readiness. Maintains accurate records across CRM, ordering, and billing platforms while meeting processing timelines and reducing billing errors.

Provides centralized administrative and operational support for engineering projects from setup through closure. Responsibilities include maintaining project and client records, reviewing time and expenses, supporting billing readiness, troubleshooting business systems, managing files, coordinating cross-functional issue resolution, training staff, maintaining process documentation, and improving workflows. The role requires strong organization, attention to detail, communication, judgment, and technical aptitude. It is fully remote for candidates in the Pacific Time Zone.

Provide hands-on IT support for a distributed workforce, managing endpoint devices, identity and access, SaaS platforms, onboarding and offboarding. Troubleshoot complex macOS, iOS, authentication, connectivity, browser, and application issues; administer MDM, Okta, Google Workspace, Slack, and Zoom. Build automations, maintain inventories and access reviews, improve workflows, document runbooks, and coordinate technical changes across IT, Security, People, and business teams.

Own revenue operations infrastructure across new business, renewals, upsell, and self-service growth. Manage CRM governance, quoting, deal desk workflows, quote-to-cash operations, subscription billing, churn and expansion analysis, forecasting, dashboards, and revenue systems. Partner cross-functionally with Sales, Account Management, Growth Engineering, and Systems Engineering to improve processes, surface risks and opportunities, and maintain reliable commercial reporting.

Processes high-volume investment operations cases, including account updates, asset transfers, ACH disputes, rollovers, account reviews, and legal levy inquiries. Supports account security investigations, verifies documentation, resolves customer issues, and protects against fraud. Communicates with customers, collaborates with Advisors, Risk, and other teams, and helps improve operational workflows. Flexible availability may include evenings, weekends, and holidays.

Lead company-wide operations infrastructure for a rapidly scaling, remote-first AI company. Own operating cadence, OKR and workforce planning, systems of record, organizational governance, knowledge management, and internal AI enablement. Build an operations center of excellence, deploy strategic generalists against cross-functional priorities, establish repeatable practices, and influence founders and functional leaders in a high-velocity environment.

Leads the Policy Administration team, overseeing daily operations, staffing, escalations, customer support procedures, and policy servicing. Drives process improvement, workflow innovation, issue resolution, and cross-functional collaboration with product, engineering, compliance, sales, underwriting, and carrier partners. Monitors metrics, prepares reports, uses data to guide decisions, manages Jira tickets, and recruits and develops team members. Requires life insurance knowledge, operational leadership, process improvement experience, and Salesforce or comparable support software proficiency.

Own revenue reporting, dashboards, CRM data quality, funnel analysis, revenue technology, and AI-powered workflow improvements. Analyze data using Salesforce or SQL, manage tools such as Outreach, Clay, and Gong, improve go-to-market processes, and deliver actionable insights to Sales, Marketing, Customer Success, and Finance leaders.

Manage onsite imaging operations, workflows, staffing, capacity, financial reporting, SLAs, security, chain-of-custody controls, equipment maintenance, and disaster recovery. Lead performance coaching, resource allocation, system utilization, program implementations, staff onboarding, and client support while serving as backup for the Senior Operations Manager.

Support Web3 users and technical operations across Telegram, Discord, blockchain infrastructure, RPC services, and AI-powered support workflows. Triage node and synchronization issues, develop and troubleshoot Telegram Bots and Mini Apps, maintain knowledge-base content, coordinate urgent issue resolution, and document solutions. The role requires blockchain fundamentals, programming ability, technical troubleshooting, responsive communication, and five-day weekly availability.

Build and lead Apollo’s Partner Operations function within Revenue Operations. Own partner operating models, systems architecture, data quality, attribution, reporting, lifecycle instrumentation, deal registration, commercial operations, and revenue-share coordination. Translate partnership strategy into scalable processes and cross-functional requirements across Systems, Data, Finance, Legal, and Partnerships. Use analytics, automation, and AI to improve partner performance, operational efficiency, and revenue visibility.

Own Federal organization enablement, operating cadence, onboarding support, deal inspection, pipeline accountability, and strategic project execution. Partner cross-functionally with Sales, Product, Engineering, Delivery, Finance, and Operations to improve reporting, accountability, deal quality, and leadership capacity while creating practical structure in ambiguous, fast-moving environments.