Top Remote Support Engineer Jobs

As a Senior Support Engineer, you will enhance customer support for LanceDB by building infrastructure, maintaining knowledge-bases, troubleshooting customer issues, and collaborating with engineering teams. Your expertise in distributed databases and proficiency in Rust and Python will help optimize cloud-native database deployments.

Provide support for Java applications in cloud environments by monitoring systems, troubleshooting incidents, managing deployments, and ensuring optimal performance and availability.

As a Technical Support Engineer, you'll bridge customer support and product teams, resolving escalated technical issues, developing tools, and enhancing product stability and customer experience.

The Enterprise Technical Support Engineer supports customers with APIs and integrations, troubleshooting issues and providing technical guidance while collaborating with cross-functional teams.

The Network Engineer will support DARPA by managing DCO capabilities, troubleshoot networks, and deploy sensor platforms in various environments.

Provide Tier 1 product support as first point of contact for customers via calls and tickets. Triage, troubleshoot Windows/Mac and mobile issues, analyze logs, escalate to internal teams, monitor trends, and recommend process improvements to enhance customer experience.

As a Senior Product Support Engineer, you'll deliver escalation support for security products, prioritize software fixes, and manage partner integrations.

The Junior Developer Support Engineer assists customers with technical issues related to Algolia's products, providing solutions via support channels and collaborating with support, product, and engineering teams.

In this role, you will manage technical support for Microblink Products, assist customers with implementation, escalate issues, and analyze support trends to enhance product performance.

The App Dev & Support Engineer III is responsible for designing, coding, and documenting Java applications, collaborating in Agile environments, and driving independent projects while mentoring junior developers.

As a Senior Technical Support Engineer, you will provide troubleshooting support for premium customers, manage escalations, document bugs, and collaborate with global teams to enhance customer satisfaction.

The Technical Support Developer will troubleshoot software issues, debug applications, maintain documentation, and assist customers with technical queries.

As a Technical Support Engineer, you'll diagnose and resolve complex technical issues for customers, collaborate with engineering, and manage critical customer issues, all while enhancing your technical skills and supporting Redis Enterprise software.

The Technical Support Engineer II provides advanced technical support, manages incident resolutions, trains team members, and champions process improvements while ensuring customer satisfaction.

The Senior Technical Support Engineer will provide technical expertise, escalate customer issues, collaborate with engineering, and improve customer support processes at Zip.

This role involves troubleshooting technical issues, responding to customer tickets, and collaborating with internal teams to resolve problems.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

Nagarro is seeking an Associate Engineer for Tech Support who will help solve tech-related issues and provide solutions. Ideal candidates are ready to advance their careers in a dynamic environment.

The Associate Engineer in Tech Support will assist with various technical challenges, contributing to customer satisfaction and solutions.

Nagarro seeks an Associate Engineer for tech support roles, helping with product and service challenges in a dynamic work environment.

Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.

The Technical Support Engineer will diagnose and resolve complex technical issues, coordinate production incident response, and ensure platform reliability while providing exemplary customer support in a technical environment.

The role involves managing technical escalations, optimizing support processes, analyzing customer metrics, and collaborating with Product and R&D for a high-performing support organization.

Responsible for developing automated solutions, improving customer success processes, providing technical support, and training team members on automation tools.

As a Technical Support Engineer at Sentra, you will provide top-notch technical assistance, troubleshoot complex issues in multi-cloud environments, and strive to ensure customer success while developing support processes.