Top Remote Support Engineer Jobs

The Lead Application Support Engineer will lead a team providing operational support for Corporate Service applications, ensure system performance, and enhance application security. Responsibilities include mentoring engineers, managing ticket resolution, implementing process improvements, and collaborating with IT Security.

Responsible for developing and supporting backend services for a Unified Provider Payment Platform using Java and Spring Boot, while providing production support and ensuring reliability of payment workflows.

The Software Engineer, Production Support will debug product issues, provide fixes, improve system reliability, and support the support team while addressing customer feedback and enhancing debugging workflows.

As a Customer Support Developer, you'll provide technical support for database-related issues, develop integrations for customers, and collaborate across teams to improve product reliability and performance.

Serve as the first line of technical support for end users, resolving issues with Microsoft 365, Active Directory, and devices while using ServiceNow for incident management.

The Cloud Support Engineer will manage Microsoft 365 and Azure environments, drive automation, execute Salesforce deployments, and mentor team members.

The Senior Application Support Engineer will resolve application issues, manage support tickets, and communicate with customers effectively. Key tasks include collaborating with the team, suggesting improvements, and providing 24/7 support.

The Support Engineer is responsible for providing frontline IT support, troubleshooting hardware and software issues, managing tickets, and ensuring smooth onboarding and offboarding for employees.

The Application and Integration Support Engineer monitors and supports enterprise applications, troubleshooting issues, coordinating deployments, and optimizing system performance in Windows and Linux environments.

The Customer Support Engineer provides technical support and training for Avtec's systems, resolving issues via phone and in-person interactions, while collaborating with sales and engineering teams.

Manage the full deployment lifecycle for retail locations, coordinating installation, network setup, configurations, and troubleshooting, while building automation and ensuring quality.

The Senior Support Engineer leads technical resolutions for enterprise accounts, manages operational workflows, and builds the support knowledge base in identity security.

The Junior L1 Genesys Support Engineer will handle client inquiries, perform troubleshooting, create tickets, and implement fixes within SLA in a remote role. Spanish proficiency is essential.

Provide technical support for the Somnoware Platform, troubleshoot issues, ensure operational quality at customer sites, and create documentation. Support healthcare IT related to patient care and contribute to team training.

Lead Developer responsible for the health and reliability of SaaS platforms, managing incident triage, problem management, and team leadership while implementing AI tools.

The Customer Support Engineer diagnoses and resolves product issues, collaborates with teams for improvements, and ensures customer success through timely resolutions and technical expertise.

The Database Support Engineer will resolve complex PostgreSQL issues, provide proactive advice, collaborate with customers, mentor junior staff, and recommend product improvements.

The Database Support Engineer will resolve complex customer issues, optimize workloads, debug edge functions, mentor junior team members, and improve product quality based on real usage.

As a Database Support Engineer, you'll resolve advanced PostgreSQL issues, provide proactive optimization advice, mentor juniors, and improve product quality through customer interactions.

The Support Engineer provides application support and maintenance for SaaS and on-premises environments, ensuring continuous operation. Responsibilities include troubleshooting web technologies, writing Linux commands, and applying AI technologies for support workflows.

As a Customer Support Engineer, you will address client issues, using troubleshooting and product expertise to ensure high-quality interactions and effective resolution of cases.

The IT Support Engineer will assist with cloud deployment, operations, and customer support, focusing on compliance with security regulations and providing technical guidance.

The Senior Support Engineer will diagnose and resolve complex issues, lead process improvements, mentor junior staff, and enhance operational practices in a cloud environment.

The Integrations Support Engineer customizes product integrations for clients, focusing on technical solutions, database and CRM configurations, API integrations, and data processing to enhance client experiences.

The Tier 1 Support Engineer at Logz.io will handle customer issues related to cloud and Kubernetes, ensuring smooth operations through troubleshooting and effective communication.