Top Remote Customer Success Jobs
The Success Coach at Great Minds supports the effective implementation of curriculum products at schools in Central areas by providing on-site support, coaching, and professional development. They gather implementation metrics, document customer interactions, and share regional insights with leadership. This role also involves representing Great Minds at conferences and contributing to content creation.
The Senior Compliance Specialist at CrowdStrike is responsible for supporting product and service assessments in the company's federally authorized environments. This role involves audit, compliance, vendor risk, and customer assurance functions in the context of security and privacy within enterprise-wide operational areas. The ideal candidate should have experience with various compliance frameworks and technical understanding of key technologies.
As a Customer Success Manager at Cymulate, you will guide customers through onboarding, provide insights on cybersecurity best practices, ensure satisfaction with services, monitor key performance indicators, identify expansion opportunities, and aid in product improvement by gathering feedback.
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As a Senior Customer Success Manager at VelocityEHS, you will be responsible for developing strategic success plans, driving customer adoption and satisfaction, collaborating internally and externally, and ensuring that customers achieve their Environmental, Health, and Safety (EHS) and Environmental, Social, and Governance (ESG) goals through the use of our software solutions.
As a Support Engineer (Client Integrations) III, you will troubleshoot technical issues related to client integrations, ensuring efficient resolutions. Responsibilities include identifying trends in workflows, partnering with clients and internal teams, and engaging in on-call support. The role requires strong technical skills, particularly with databases and Python, while supporting Cedar's mission to enhance the healthcare financial experience.
The Customer Success Manager at Arcadia manages non-enterprise client accounts, ensuring data quality and client satisfaction. Responsibilities include troubleshooting technical issues, leading product training, coordinating project timelines, and fostering long-term client relationships to drive success. They work closely with internal teams to meet client goals and resolve issues effectively.
The Product Support Associate assists clients with technical issues related to ActiveDisclosure products. Responsibilities include diagnosing problems, providing technical support, managing client inquiries, documenting case histories, participating in testing, and improving support documentation.
The Collections Specialist will make outbound calls to assist borrowers in resolving their debts, manage internal collection efforts, and improve contact center processes. The role involves navigating multiple software systems and adhering to federal and state regulations.
The Client Success Manager at Flume Health is responsible for managing client relationships, ensuring satisfaction and success with services, facilitating onboarding, product training, and support while identifying opportunities for upselling and expansion to drive client retention and growth.
The AML Compliance Senior Specialist will conduct independent reviews and analysis of possible suspicious activity to ensure compliance with the Bank Secrecy Act and the USA PATRIOT Act. Responsibilities include conducting AML investigations, maintaining a thorough understanding of AML typologies, and utilizing available systems and databases for research. Required qualifications include a Bachelor's Degree, 3-5 years of experience in finance focusing on AML transaction monitoring, strong communication skills, knowledge of BSA/AML laws, experience with AML transaction monitoring systems, and excellent analytical skills.
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