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Top Remote Customer Success Jobs
The Customer Success Manager will oversee customer engagement to ensure value from Cyara’s solutions, manage client relationships, and negotiate contracts. Responsibilities include setting long-term success plans, hosting client meetings, identifying upsell opportunities, and acting as a program manager during customer interactions.
The Customer Success Manager at Cyara is responsible for ensuring customers derive maximum value from the company's CX solutions, managing relationships, negotiating renewals, and providing strategic insights. This role involves program management throughout the customer lifecycle and may require travel.
As a Senior Customer Success Manager at CoLab, you will ensure customers achieve their desired business outcomes by maximizing the value derived from the CoLab partnership. This includes building relationships at various organizational levels, analyzing product usage, providing solutions, and leading risk mitigation strategies. Your role is central to customer retention, revenue growth, and customer advocacy, while also mentoring team members and collaborating with Sales and Product teams.
You will lead the planning, execution, and delivery of customer-facing projects, ensuring alignment with internal teams, maintaining project documentation, managing risks, ensuring quality, and improving software usage. You'll support customers by conducting training, analyzing support requests, and facilitating user engagement to drive adoption.
As a Customer Success Manager, you will enhance customer satisfaction and retention by developing strong relationships, driving platform adoption, and acting as a trusted advisor. The role involves managing expectations, delivering business reviews, and maximizing return on investment for customers.
As a Customer Success Manager, you will drive customer loyalty and adoption of Trellix solutions, articulate the value of these services, and ensure customer satisfaction. The role involves developing trust-based relationships with key stakeholders, understanding their business strategies, overseeing onboarding, and coordinating with Sales for account transitions.
The Customer Success Associate will ensure customer satisfaction by managing onboarding, integration, and account performance. This role involves building strong relationships with customers, monitoring account health, and collaborating with internal teams for seamless implementation of payment solutions.
As a Customer Success Manager for the Public Sector, you will support data science teams in using Posit's software products, driving customer retention and adoption by understanding their needs, managing renewal processes, and collaborating with sales and engineering teams to ensure successful implementation.
The Customer Success Manager will be responsible for driving customer goals, ensuring platform adoption, managing client relationships, and facilitating revenue growth through strategic engagement. This position requires monitoring client progress, resolving issues, and leading project management efforts to ensure customer satisfaction and retention.
As a Customer Success Manager, you'll ensure customer satisfaction and drive platform adoption, nurturing relationships with stakeholders and acting as a trusted advisor. Responsibilities include establishing success criteria, educating customers about features, addressing escalations, maintaining a feedback loop, and presenting value reviews to enhance retention and growth.
The Customer Success Lead at Stellar Health is responsible for developing and executing customer success strategies for healthcare clients, managing relationships, analyzing performance data, and driving account growth through upselling. The role requires collaboration with various teams to ensure effective deployment of Stellar's technology and services.
As a Customer Success Manager, you will be the primary contact for B2B customers, ensuring satisfaction and success throughout their lifecycle. Responsibilities include managing relationships, driving feature adoption, and providing internal communication and reporting on account health. You will also develop strategies for customer success and identify areas for improvement within the company.
The Customer Success Manager will ensure clients have a smooth experience with Enerex's software by guiding onboarding, delivering training sessions, creating documentation, offering customer support, and managing client relationships. They will collaborate with cross-functional teams to advocate for client needs and gather feedback.
As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.
As a Senior Customer Success Manager, you will guide clients towards workplace equity by building relationships, advising on strategies, and driving the usage of equity tools while collaborating with various teams to enhance client satisfaction and retention.
Seeking a Customer Success Manager to manage a portfolio of health system clients, develop relationships, resolve customer issues, and collaborate with internal teams. Remote position within the US with a base salary of $120K to $160K + equity.
As a Customer Success Manager at Spaceback, you will be the main contact for clients, focusing on onboarding, campaign planning and optimization, performance monitoring, and product feedback. Your role involves communication with clients, educating them on best practices, and collaborating with teams to enhance user satisfaction and product usability.
As an Enterprise Customer Success Manager, you will build and maintain relationships with enterprise customers, ensure successful onboarding, drive product adoption, represent customer needs internally, manage renewals, identify upsell opportunities, monitor customer health metrics, conduct strategic reviews, and deliver training sessions.
The Director of Customer Success will lead the Merchant Services team, focusing on strategic vision, retention, and growth. Responsibilities include building and mentoring a team, aligning initiatives with company objectives, driving revenue targets, and managing high-value accounts. This role emphasizes collaboration across departments to enhance customer experience and implement scalable processes for success.
The Senior Customer Success Outcome Manager will act as a primary contact for large enterprise customers, collaborating with various internal teams to understand strategic goals while tracking the impact of Ping solutions. This role involves preparing success plans, presenting reviews to customers, and occasionally traveling to customer sites.
As a Customer Success Manager at Syndio, you will guide customers in achieving workplace equity by managing their relationships, advising on strategies, ensuring compliance, and driving the use of tools. You'll collaborate with various teams, handle renewals and upsells, and influence the customer service strategy while participating in training related to workplace equity.
As a Customer Success Engineer at Health Gorilla, you will engage with customers to provide technical insights, oversee the onboarding and implementation processes, troubleshoot issues related to healthcare data exchange protocols, conduct customer training, and gather feedback to enhance product offerings. Your role is pivotal in ensuring customer satisfaction and effective use of the company's solutions.
The Customer Success Operations Manager at Gladly will enhance sales processes, provide performance insights via reporting, maintain data integrity, and support cross-functional teams to drive revenue growth. This role involves developing internal processes, improving technology use, and communicating changes across the organization.
The Client Success Supervisor at Fragomen will lead a client success team, train new employees, manage I-9 case complexities, and maintain client relationships. Responsibilities include overseeing team performance, client escalations, and ensuring compliance with I-9 procedures while utilizing technology and reporting tools.
The Customer Success Specialist will manage customer accounts, drive strategies to enhance customer satisfaction, retention, and value through BizzyCar’s solutions. Responsibilities include onboarding, conducting account reviews, gathering feedback, and collaborating with sales and technical teams to improve processes and address customer needs.
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