Top Remote Customer Success Jobs

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

The Digital Customer Success Manager will oversee a broad book of JazzHR customers, focusing on digital engagement and automation to enhance customer satisfaction and retention.

Manage a portfolio of strategic customers, drive adoption and growth, serve as a technical advisor, and collaborate cross-functionally to ensure customer success and satisfaction.

The Customer Success Manager will manage client relationships, provide strategic consultation, optimize campaigns, and communicate client feedback to the product team for enhancements.

The Senior Customer Success Manager will manage enterprise customer relationships, focusing on retention and driving business outcomes. Responsibilities include relationship management, risk mitigation, and customer enablement.

The Customer Success Manager coordinates execution of marketing programs, manages client relationships, ensures operational excellence, and supports sales with project management tasks.

The Client Success Director at Clario will manage key client relationships, implement account strategies, ensure client satisfaction, and drive growth through trusted partnerships and operational excellence.

The Client Success Strategist manages client relationships, ensuring clear communication and project coordination across marketing teams to foster client success.

The Customer Success Enablement Manager designs enablement strategies for teams, enhancing performance through onboarding, playbooks, and cross-functional collaboration.

Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.

Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.

As a Technical Account Manager at VulnCheck, you'll drive customer success by advising on the integration of vulnerability intelligence into security programs, ensuring effective deployment, and providing ongoing technical support and consulting to optimize use cases.

The Client Success Executive will manage and enhance relationships with self-funded employers, ensuring client satisfaction, retention, and strategic growth while providing expert guidance on Reference Based Pricing health plan administration.

As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.

Lead and scale an AI Success organization (15–30 people) to drive AI product adoption, improve retention/expansion (GRR/NRR), build forecasting and predictive health models, create cross-functional playbooks and responsible-AI governance, and own executive engagement and portfolio-level commercial outcomes.

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.

Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.

The Principal Customer Success Manager oversees enterprise customer relationships, ensuring successful adoption of Couchbase solutions through onboarding, value realization, and account growth. They collaborate with cross-functional teams, address customer risks, and advocate internally for client needs.

The Senior Customer Success Manager drives customer value, enhances client relationships, manages account health, oversees multiple workstreams, and communicates with stakeholders to ensure successful software and service delivery.

Assist in designing and building AI conversation models for customer service, collaborate with stakeholders, and lead model maintenance efforts.

The Senior Customer Success Executive will manage strategic healthcare clients, drive product adoption, enhance customer relationships, and support clients' success while looking for growth opportunities in their accounts.

The Arlo/RLA Customer Success Manager oversees post-election audit product services, optimizing customer onboarding, training, and support processes across various states.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.

The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.