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Top Remote Customer Success Jobs
Serve as the primary point of contact for post-sales activities, customer onboarding, consultative program management, and commercial activities. Analyze customer feedback & data, deliver solutions based on best practices, advocate for customers, monitor customer health, and prioritize timely resolution of inquiries. Requires travel to customer sites and trade events as needed.
As a Partner Success Manager, you will manage relationships with college campus partners, ensuring successful implementation and ongoing engagement. Your role will involve providing reports, identifying growth opportunities, and crafting strategic success plans to enhance partner relationships.
As a Digital Archiving Success Manager at Preservica, you'll support customers' digital preservation programs by offering guidance on data structuring, ingesting content, and integrating systems. You'll leverage best practices in archiving, create scripts for custom needs, and ensure client satisfaction using SaaS products, acting as the primary contact for issues and inquiries.
The Partner Success Manager will be responsible for managing health system, patient engagement, and pharma partner accounts, focusing on building relationships, ensuring timely delivery of solutions, and identifying growth opportunities. The role includes liaising with internal teams to enhance customer experience and tracking key account metrics while addressing client requests.
The Partner Success Manager is responsible for managing relationships with integration partners, ensuring their post-sale success and support. This includes creating training content, conducting webinars, resolving issues, and collaborating cross-functionally to optimize integration outcomes and improve customer satisfaction.
The Customer Success Manager at Hamilton Lane will focus on onboarding and training clients while maintaining strong client relationships. Responsibilities include providing service through calls and emails, managing contract renewals, and collaborating with the sales team to enhance product adoption and support governance.
The RCM Client Manager will manage client relationships and revenue cycle activities for assigned medical practices, focusing on performance monitoring and improvement. Responsibilities include analyzing A/R data to identify trends, resolving billing issues, conducting audits, and collaborating with internal teams and global partners to enhance overall client metrics.
As an Enterprise Customer Experience Manager, you will advocate for enterprise customers, ensuring their support agreements are fulfilled while monitoring customer health and facilitating proactive engagement. Your role will involve coordinating technical support, enhancing customer satisfaction, and analyzing feedback to improve service quality.
The Agency Success Manager at Attentive focuses on building and nurturing relationships with agency partners to enhance customer success. Responsibilities include strategic planning, proactive account management, product education, and collaboration with internal teams to ensure growth and satisfaction. The role aims to unlock value through technology solutions while driving measurable ROI.
The Senior Customer Success Manager will drive customer satisfaction and retention by managing relationships with enterprise clients, securing expansion opportunities, and ensuring the Aria billing platform meets client needs. The role involves collaborating with cross-functional teams and proactively addressing customer concerns.
The Customer Experience Manager at Relay Payments will manage the entire customer journey, including sales, onboarding, driver activation, and account management, ensuring customer satisfaction and bridging communication between clients and teams. Fluency in Russian, Ukrainian, or Polish is required, and candidates should possess strong interpersonal skills to maintain relationships and drive results.
The Senior Manager, Customer Experience will oversee customer-facing teams, improve customer registration and onboarding processes, develop customer success strategies, monitor key metrics, and drive continuous improvement. This role necessitates collaboration with other departments to advocate for customer needs and ensure high satisfaction levels.
The DeFi Partner Success Manager will support the DeFi ecosystem protocols within the Aptos network by building and maintaining partner relationships, assisting with inquiries, and driving strategic initiatives. The role involves collaborating with various teams to improve partner experiences and staying informed about industry trends.
The Customer Experience Manager is responsible for customer satisfaction and retention by managing service relationships and strategies for assigned clients. The role involves conducting open enrollment presentations, collaborating with consulting teams, and staying updated on industry trends to provide exceptional service and maintain customer relationships.
The Customer Experience Manager is responsible for advocating for clients, developing strategic account plans to enhance product adoption, supporting clients during pre and post-implementation activities, and tracking client satisfaction and feedback. They will collaborate with various teams to ensure smooth client experiences and manage key performance indicators (KPIs).
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