Top Remote Customer Success Jobs

The Strategic Customer Success Manager at Alteryx drives the success of key customers by aligning Alteryx's offerings with their business goals. Responsibilities include building trusted relationships, conducting technical enablement sessions, and advocating for customer needs to internal teams.

The Senior Customer Success Manager at FastSpring will manage enterprise client accounts, primarily in the gaming industry, ensuring customer satisfaction, retention, and account growth while collaborating with internal teams to deliver superior client experiences.

As a Customer Success Manager for Strategic Accounts at ServiceTitan, you will foster strong relationships with major clients, enhance product adoption, manage initiatives for customer satisfaction, analyze user engagement, and identify areas for service improvement, while also acting as a subject matter expert.

The Customer Success Manager will engage with customers to deliver outcomes through data-driven behavioral triggers across the customer lifecycle, collaborating with various departments to enhance engagement and optimize customer satisfaction.

The Associate Director of Customer Success will lead and scale customer success initiatives for clients, ensuring high satisfaction, seamless implementations, and uncovering upsell opportunities. Responsibilities include mentoring a team, developing strategies for customer engagement, and collaborating with cross-functional teams to enhance client satisfaction and retention.

The RVP, Customer Success is responsible for launching new clients, driving customer retention, loyalty, and growth, while managing accounts, overseeing client support, conducting business reviews, and identifying product improvements to enhance customer experience.

The Senior Customer Success Manager builds strong relationships with commercial customers, ensuring they achieve their business objectives using Zendesk's solutions. Responsibilities include developing success plans, analyzing product usage, collaborating with sales teams, and mentoring colleagues. Travel is required.

The Manager, Customer Success will lead and develop a team of Customer Success Managers, focusing on customer value realization, advocacy, and retention. Responsibilities include mentoring the team, overseeing customer relationships, collaborating with cross-functional teams, and implementing strategies for customer satisfaction and operational excellence.

The Onboarding Analyst at HYROS is responsible for setting up clients' sales tracking systems efficiently, requiring skills in HTML, marketing software, and customer success. The role provides opportunities for growth in a company that focuses on long-term employee development and high-profile clients.

As a Customer Success Engineer, you will manage technical aspects for 5 to 7 enterprise customers using Adobe Commerce Cloud, ensuring environments are production-ready and resolving production issues. You'll provide customer support relating to e-commerce architecture and improve their experience with Adobe's products by sharing insights with the team and promoting customer advocacy.

The Principal Customer Success Manager at PTC drives customer relationships, ensures solution adoption, and acts as a voice of the customer. Responsibilities include managing critical adoption programs, partnering with executive teams, and enhancing customer experiences, while maintaining proactive engagement to realize customer value.

The Manager of Customer Success will oversee a team focused on customer value, manage strategic plans for product adoption, drive results-based metrics, and foster a culture of success across various departments. This role includes coaching team members and ensuring high performance while collaborating with leadership and executing company objectives.

The Client Success Manager will ensure client success by understanding client needs and aligning services with their business objectives. Responsibilities include account management, quality assurance, service optimization, upselling, client communication, and performance reporting.

The Senior Customer Success Manager at Thales will drive customer adoption and success by acting as a primary contact post-implementation, conducting health checks, developing trusted advisor relationships, and managing risk for product adoption. This role focuses on ensuring customers achieve maximum return on investment from Thales services, resulting in enhanced satisfaction and business growth.

The Senior Customer Success Manager at Halo will manage enterprise clients, developing strategic relationships, driving customer engagement, and providing insights for product innovation. Responsibilities include onboarding, account health monitoring, risk management, and ensuring contract renewals. This role requires proactive problem-solving, excellent communication skills, and the ability to influence product development based on customer feedback.

The Senior Customer Success Manager will build and maintain relationships with enterprise customers, ensuring they gain value from Cyara's automated CX Assurance Platform. Responsibilities include managing customer journeys, negotiating renewals, and delivering insights for improvement. Passion for customer experience and strong strategic skills are key.

The Sr. Customer Success Specialist will manage customer onboarding and training, serve as the primary contact for inquiries, and help drive product adoption and engagement through analysis and support. This role involves building relationships, tracking customer metrics, and contributing to product development based on customer feedback.