Top Remote Customer Success Jobs

In this role, the Associate of Client Success will support the Local advertising team by managing post-sale client activities such as creative development, asset collection, and reporting, while collaborating with cross-functional teams to ensure smooth execution of campaigns.

The Customer Success Director will manage client partnerships and ensure alignment between client expectations and service delivery. Responsibilities include developing client relationships, managing a team, and leading projects to ensure exceptional execution and client satisfaction.

The Customer Success Manager is responsible for maximizing revenue and building relationships with a portfolio of accounts. This role includes onboarding customers, managing client interactions, and collaborating with internal teams while ensuring customer satisfaction and success. The manager prepares audits, escalates issues, and leads regular touchpoints to maintain client engagement and success.

The Senior Customer Success Manager at DISCO will oversee client onboarding, ensuring they effectively utilize DISCO products. Responsibilities include account management, driving customer satisfaction, identifying upsell opportunities, and advocating for clients' needs within the organization. Collaborative work across teams and strategic planning will be crucial for enhancing customer retention and driving revenue growth.

This is an opportunity to join the North America Customer Success Team at SevenRooms. The role involves building relationships and supporting hospitality operators in creating exceptional guest experiences. Candidates are encouraged to submit resumes for future openings, highlighting the company's commitment to customer retention and the hospitality industry.

The Customer Success Manager will be responsible for client support, managing relationships through onboarding and business reviews, and ensuring clients maximize their use of Intentwise products. They will collaborate with various teams to resolve client issues and stay updated on industry advancements.

As a Customer Success Manager at FORM, you will oversee customer onboarding, provide training, support, and actionable insights on the GoSpotCheck platform. You will build relationships with stakeholders, manage projects, and communicate our value to customers, ensuring their continued engagement and satisfaction throughout their lifecycle.

As a Client Success Manager, you will ensure client success by aligning services with business objectives, fostering relationships, monitoring account health, and optimizing services. You will also drive satisfaction, manage renewals and upselling opportunities, and analyze client feedback to enhance service quality.

The Customer Success Manager enhances customer experience by managing customer success workflows, overseeing ticketing processes, and providing training. This role collaborates with multiple teams to resolve customer pain points and manages vendor relationships to ensure optimal product utilization.

In this role, you will empower organizations to achieve workplace equity by managing customer relationships, advising on equity strategies, and driving user engagement with Syndio's tools. You'll collaborate with various teams to understand customer needs and help them navigate compliance and usage needs.

As the Senior Manager of Customer Success, you will lead a team of Customer Success Managers, ensuring high customer satisfaction and driving ROI from the Iterable platform. You will foster relationships with customers, identify growth opportunities, and develop strategic initiatives to enhance customer retention. The role involves managing team performance, creating training materials, and collaborating with various departments to address customer needs effectively.

As a Client Success Associate at Cherre, you will play a key role in ensuring client success and satisfaction by contributing to client-facing processes, policies, and values. You will support Client Success Managers in maintaining relationships with platform users and data partners, assist in API and custom dashboard projects, and monitor and resolve client issues through the Intercom ticketing system.

Lead the customer success team by developing strategies to enhance customer satisfaction and retention. Mentor team members, drive customer success outcomes, leverage data for insights, address customer escalations, and collaborate with other departments to meet customer needs and business objectives.

As a Customer Success Manager, you'll manage relationships with growers and farm labor contractors, driving usage of Seso products, advocating for customers, and owning the renewal process while collaborating with various internal teams to enhance customer experience.

As a Customer Success Manager at Posit, you'll enhance adoption and retention of our data science tools by educating users, managing renewals, collaborating with sales, and representing customer feedback to inform product development. You’ll also work closely with the Solutions Engineering team to implement our professional products.

The Senior Customer Success Manager will lead customer onboarding, establish relationships with clients, coordinate meetings with internal teams, prepare renewal audits, and deliver executive reviews while managing customer issues and documentation. This role requires strong communication skills and proficiency in Salesforce and Microsoft/Google tools.

The Customer Success Associate Director will manage customer relationships, ensuring effective adoption of CommerceIQ's platform. Responsibilities include understanding customer needs, managing advertising budgets, performing data analysis for strategic insights, and collaborating with internal teams. This role requires strong communication skills and experience with enterprise-level retail media campaigns.