Top Remote Customer Success Jobs

Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
98K-132K Annually
Mid level
98K-132K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills: IotSaaS
Reposted 10 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
67K-91K Annually
Mid level
67K-91K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.
Top Skills: A+CcspCloud+Network+Rapid7SaaSSec+Security Frameworks
Reposted 10 Days AgoSaved
Remote
United States
122K-188K Annually
Senior level
122K-188K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.
Top Skills: CatalystJIRASalesforceSigma
Reposted 10 Days AgoSaved
Remote or Hybrid
Detroit, MI, USA
116K-145K Annually
Senior level
116K-145K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Lead Customer Success Engineer is responsible for post-sales relationships, mentoring other engineers, guiding customer solutions, and advocating for customer needs and product adoption.
Top Skills: AjaxAnsibleApacheAWSAzureBmcChefCloud FoundryCSSDynatraceGCPHTMLIisJava ServletsJavaScriptJenkinsKubernetesOpenshiftOpenstackPHPPuppetServicenowWebsphere
Reposted 12 Days AgoSaved
In-Office or Remote
Chicago, IL, USA
Mid level
Mid level
Edtech • Healthtech • HR Tech • Information Technology • Professional Services • Software • Telehealth
The Customer Success Manager will retain and grow accounts in behavioral health practices, ensure customer satisfaction, and identify upsell opportunities.
Top Skills: Electronic Medical Billing PlatformsExcelMicrosoft PowerpointMicrosoft WordSalesforce
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
143K-230K Annually
Senior level
143K-230K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.
Top Skills: Ai/AutomationGainsightSaaS
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
126K-169K Annually
Senior level
126K-169K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.
Top Skills: Enterprise SaasGainsight
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
112K-150K Annually
Mid level
112K-150K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager I, Customer Success leads the Scale CSM team, enhancing customer engagement, coaching team members, and ensuring enterprise customers achieve ongoing value from Samsara's solutions.
Top Skills: Ai/AutomationCustomer Success SoftwareGainsightSalesforce
Reposted 12 Days AgoSaved
Remote or Hybrid
Chicago, IL, USA
48K-55K Annually
Entry level
48K-55K Annually
Entry level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.
Top Skills: Computer ProficiencyGeneral Office EquipmentSoftware Knowledge
13 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
132K-189K Annually
Senior level
132K-189K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Director of Scaled Customer Success will lead customer success initiatives for mid-market and commercial segments, focusing on driving adoption and revenue retention through scalable strategies and team management.
Top Skills: Ai-Driven WorkflowsCRMCustomer Success PlatformsMarketing Automation
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
13 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager will manage client relationships, ensure campaign success, and support account growth in programmatic advertising.
Top Skills: DspsExcelMS OfficePowerPointProgrammatic Advertising
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Reposted 13 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
64K-86K Annually
Senior level
64K-86K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Customer Success Advisor, you'll support customers using R7 products, ensuring effective experiences, resolving inquiries, and improving adoption metrics.
Top Skills: Crm SoftwareSalesforceZendesk
13 Days AgoSaved
Easy Apply
Remote or Hybrid
US
Easy Apply
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.
Top Skills: SaaS
Reposted 13 Days AgoSaved
Easy Apply
Remote
US
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.
Top Skills: Agile PlanningContinuous DeliveryContinuous IntegrationDevsecopsSource Code Management
Reposted 8 Days AgoSaved
Remote
Texas, USA
110K-183K Annually
Senior level
110K-183K Annually
Senior level
Artificial Intelligence • Cloud • Software • Conversational AI
The Sr. Customer Success Manager at Sprinklr drives customer adoption and ROI while managing relationships and ensuring product value realization through a consultative approach and deep understanding of customer needs.
Top Skills: Ai SolutionsBusiness AnalyticsContact Center TechnologiesCustomer SuccessMarketing AutomationProgram Management
9 Days AgoSaved
In-Office or Remote
10 Locations
Mid level
Mid level
HR Tech • Information Technology • Software
As a Customer Success Manager, you will build relationships with clients to help them achieve business objectives and drive account growth, collaborating with internal teams for best customer experience.
Top Skills: Account ManagementB2B SaasCustomer SuccessHr
15 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.
Top Skills: Adobe AnalyticsAmazonDv360Ga4MmmPropensity ModelingSa360SocialTtd
15 Days AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
70K-90K Annually
Senior level
70K-90K Annually
Senior level
Edtech • Kids + Family • Social Impact • Software
As a Customer Success Manager, you will manage relationships with strategic school districts, promote BrainPOP's resources, facilitate onboarding, and pursue growth opportunities while ensuring customer satisfaction and retention.
Top Skills: Salesforce
15 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
71K-144K Annually
Mid level
71K-144K Annually
Mid level
Artificial Intelligence • Big Data • Healthtech • Software • Biotech
The Customer Success Manager will engage proactively with customers, manage accounts, and collaborate internally to enhance product usage and account growth.
Top Skills: Cloud-Native AiSaaS
10 Days AgoSaved
In-Office or Remote
San Luis Obispo, CA, USA
30K-90K Annually
Mid level
30K-90K Annually
Mid level
Marketing Tech • Software
The Customer Success Manager will lead onboarding, implementation, and customer retention efforts, managing expectations and driving value for enterprise clients.
Top Skills: B2B SaasCustomer SuccessProject Management
16 Days AgoSaved
Remote
Arizona, USA
Junior
Junior
Edtech • Fintech • Payments • Social Impact • Financial Services • Big Data Analytics
The Enterprise Client Success Manager manages relationships with assigned clients, ensures satisfaction, drives product adoption, and identifies new opportunities for ClassWallet's solutions.
Top Skills: CRMSales Automation Tools
Reposted 16 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX, USA
Easy Apply
Mid level
Mid level
Automotive • Software • Transportation
The Customer Success Manager will drive customer adoption and satisfaction, manage accounts, provide training, and collaborate with teams to improve outcomes.
Top Skills: JIRASalesforce
Reposted 17 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.
Top Skills: Adobe Experience PlatformCloudData ScienceProgrammatic Media
Reposted 19 Days AgoSaved
Remote or Hybrid
New York, NY, USA
72K-160K Annually
Senior level
72K-160K Annually
Senior level
Fintech • Healthtech • HR Tech • Information Technology • Other • Financial Services • Telehealth
The Client Success Director manages enterprise client relationships, overseeing implementation, engagement, and renewals while ensuring a high-quality client experience.
Top Skills: NotionSalesforceSlack
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