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Top Remote Customer Success Jobs
The Senior Client Success Onboarding Manager will lead a team of onboarding specialists to ensure a smooth and delightful onboarding experience for clients. They will manage client interactions during the onboarding phase, address client concerns, provide training to the onboarding team, and ensure client feedback is communicated to improve processes. The role requires engagement with various teams to deliver an effective and seamless client experience, as well as support emergency onboarding needs outside of regular hours.
The Senior Principal Customer Success Manager at PagerDuty builds and fosters executive-level relationships with customers, guiding them in their digital journey and ensuring the adoption of PagerDuty products. They are responsible for risk identification, managing customer portfolios, delivering business value, and representing the customer's voice to inform product development.
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The Client Success Manager at Accelerated Digital Media will manage client relationships, develop strategic plans, conduct performance reviews, monitor campaigns, facilitate onboarding, resolve issues, and collaborate with sales teams to enhance service delivery and client satisfaction. The role demands strong analytical and communication skills to ensure client objectives are met effectively.
As a Customer Success Manager I at Luxury Presence, you will enhance client satisfaction by managing a portfolio of Side Partnership clients, developing engagement strategies, and leading educational webinars to empower users of the platform. You will collaborate with cross-functional teams and utilize data-driven approaches to drive customer success and product adoption.
The Customer Success Manager at YCharts will build relationships with clients, understand their investment strategies, and ensure they effectively utilize the company's cloud-based software. The role involves onboarding clients, providing ongoing support, and collaborating with internal teams to improve client experiences and drive product adoption.
As a Principal Customer Success Manager at Atlassian, you'll engage with C-level executives and complex enterprise customers to ensure they maximize value from Atlassian solutions. You'll develop relationships, guide customer success strategies, and help in navigating implementation processes while driving product adoption.
As a Customer Success Manager at Zone & Co, you'll build and maintain relationships with SMB clients, ensuring they receive maximum value from products and services. You'll monitor customer health, identify upsell opportunities, troubleshoot issues, and advocate for customer needs, leading to increased satisfaction and engagement.
As a Customer Success Manager, you'll collaborate with internal teams and customers to drive value by establishing success metrics, engaging customers, and uncovering growth opportunities. You'll be responsible for managing strategic accounts in industries like Financial Services and Fashion/Retail, ensuring high adoption of Persado’s platform and leading communications with clients.
As a Senior Customer Success Manager at Superhuman, you will manage a portfolio of Mid-Market accounts, ensuring successful onboarding, product adoption, and customer satisfaction. You will work to define best practices, advocate for customer needs, and drive retention and expansion efforts while providing insights to the Product team.
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The Customer Success Manager for CloudHealth at Arrow focuses on maintaining and expanding customer relationships, driving sales, and ensuring customer satisfaction. Responsibilities include engaging established customers, developing new business, and collaborating with partners to enhance CloudHealth service offerings.
The VP of Customer Success at NextRoll is responsible for leading the Customer Success, Onboarding, and Professional Services teams. The role focuses on enhancing customer experience, driving retention and growth through upselling and cross-selling, aligning customer success strategies with business objectives, and developing a high-performing team.
The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.
As a Senior Customer Success Manager, you'll engage and retain customers, ensuring they maximize value from our platform. You'll drive renewals and expansion opportunities, manage accounts throughout their lifecycle, and provide insights based on customer data to recommend strategic improvements.
The Customer Success Manager is responsible for ensuring customer satisfaction and success within their assigned accounts. They collaborate with Account Executives and other team members to promote product adoption and engagement, anticipating customer needs, and improving the customer experience.
The Customer Success Manager will manage customer accounts, build success plans, drive customer advocacy, and collaborate with internal teams. Responsibilities include establishing trusted advisor relationships and monitoring customer performance against defined metrics while providing insights on product features and best practices.
The Customer Success Manager at DearDoc is responsible for managing customer relationships, driving product adoption, and meeting revenue goals through upselling and renewals. This involves regular communication with clients, monitoring customer satisfaction, and collaborating with internal teams to enhance product offerings.
The Senior Customer Success Manager at Definitive Healthcare drives product adoption, engagement, and retention, working closely with Account Executives. This role includes fostering senior-level business relationships, overseeing deliverables, managing client issues, and ensuring customers realize the value of solutions offered.
The Customer Success Manager for CloudHealth at Arrow will focus on nurturing existing customer relationships, driving sales growth, and developing strategic business plans. Responsibilities include engaging accounts for renewals, establishing new business, partnering with internal teams and channel partners, and exceeding sales targets within a KPI-driven environment.
The Customer Success Manager will engage with customers to understand their needs, drive retention, increase member engagement, and maintain customer satisfaction. They will support customers through the entire lifecycle, develop tailored solutions, and advocate for customer needs within Carrot.
As a Customer Success Manager at Drata, you will drive customer satisfaction by building strong relationships, increasing product adoption, and supporting customer journey towards compliance. Your role includes engaging with data to identify value opportunities, conducting regular meetings with customers, and collaborating across teams to optimize their experience and success with Drata. You will act as a trusted advisor, ensuring that customers achieve their compliance goals and realize continuous value.
As a Strategic Customer Success Manager, you will oversee relationships with major clients, manage onboarding to value realization, collaborate with Account Executives on growth strategies, and monitor account health to ensure clients maximize their use of Monte Carlo's data reliability solutions.
The Customer Success, Digital Specialist is responsible for renewing and expanding customer relationships, optimizing processes for customer engagement, and working closely with marketing and sales teams. The role focuses on ensuring customer satisfaction and retention by managing a portfolio of accounts and forecasting renewal rates.
The Customer Success Manager will manage a portfolio of SaaS clients, ensuring net retention and satisfaction. They will communicate effectively with C-suite executives and leverage project management skills while working in a fast-paced environment. Familiarity with Salesforce and various web technologies is essential, with experience in specific tools like Asana and ChurnZero as advantageous.
As a Customer Success Manager at DTN, you will ensure customer satisfaction and retention by acting as a primary point of contact for assigned clients. You will develop strategies for growth, monitor customer health, and collaborate with cross-functional teams, all while leveraging insights to create additional revenue opportunities.
The Senior Director of Customer Success at CertifID is responsible for driving customer satisfaction, retention, and growth by leading a team of Customer Success Managers. This role involves standardizing engagement models, optimizing processes, collaborating cross-functionally, and implementing strategies for customer success and product adoption.
Top Companies Hiring Remote Customer Success Roles
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