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Top Remote Customer Success Jobs

Reposted 16 Days AgoSaved
Remote or Hybrid
New York, NY, USA
86K-95K Annually
Junior
86K-95K Annually
Junior
Productivity • Sales • Software
Engage with customers to deliver support, drive retention, and identify opportunities for upselling through consultative interactions and strategic discovery sessions.
Top Skills: B2B SaasCrm Tools
Reposted 16 Days AgoSaved
Remote or Hybrid
New York, NY, USA
140K-165K Annually
Senior level
140K-165K Annually
Senior level
Productivity • Sales • Software
Build and maintain strong client relationships, manage customer onboarding, drive product adoption, and collaborate with internal teams to promote client success.
Top Skills: B2B Saas
Reposted 16 Days AgoSaved
Remote or Hybrid
New York, NY, USA
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Productivity • Sales • Software
Lead the Customer Success team to drive customer retention and growth, manage team performance, and develop strategies to improve customer engagement.
Top Skills: Cs Tools
16 Days AgoSaved
In-Office or Remote
New York, NY, USA
65K-75K Annually
Junior
65K-75K Annually
Junior
Fintech • Real Estate • PropTech
As a Customer Success Manager, you will guide clients to maximize the value from our platform, driving adoption and retention.
Top Skills: B2B Saas
11 Days AgoSaved
Easy Apply
Remote
US
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Fintech • Payments • Financial Services
The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.
Top Skills: Customer SuccessData AnalysisFintechHr TechMarketingPartner ManagementSaaS
17 Days AgoSaved
Remote or Hybrid
United States
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
18 Days AgoSaved
Remote or Hybrid
United States
120K-153K Annually
Senior level
120K-153K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.
Top Skills: AirtableIntercomQuicksightSalesforceSlackWeb-Based TechnologiesZendesk
Reposted 18 Days AgoSaved
Remote or Hybrid
United States
212K-280K Annually
Senior level
212K-280K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.
Top Skills: AIHcmPayroll
Reposted 18 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
175K-275K Annually
Senior level
175K-275K Annually
Senior level
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.
Top Skills: 6SenseApolloClayGongOutreachSalesloft
19 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.
Top Skills: SaaS
Reposted 19 Days AgoSaved
Remote
United States
90K-120K Annually
Mid level
90K-120K Annually
Mid level
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills: Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
20 Days AgoSaved
Remote
United States
96K-110K Annually
Senior level
96K-110K Annually
Senior level
Enterprise Web • Fintech • Marketing Tech • Software
Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.
Top Skills: ChurnzeroGainsightSalesforce
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Reposted 20 Days AgoSaved
Easy Apply
In-Office or Remote
2 Locations
Easy Apply
Senior level
Senior level
Healthtech • Software
As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.
Top Skills: SQL
15 Days AgoSaved
Remote
United States
Senior level
Senior level
Software
The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.
Top Skills: Customer SuccessCustomer SupportSaaS
Reposted 15 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills: AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
16 Days AgoSaved
Easy Apply
Remote
3 Locations
Easy Apply
Senior level
Senior level
Artificial Intelligence • eCommerce • Retail
The Director of Account Management will lead a team of Account Managers to enhance customer retention, drive revenue growth, and ensure successful implementation of Upshop Solutions within grocery retailers.
Top Skills: B2B SaasCustomer SuccessSales
22 Days AgoSaved
Remote or Hybrid
United States
94K-127K Annually
Junior
94K-127K Annually
Junior
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.
Top Skills: Epm ToolsFp&ASaaS
Reposted 22 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
161K-202K Annually
Senior level
161K-202K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.
Reposted 22 Days AgoSaved
Remote
United States
20-42 Hourly
Internship
20-42 Hourly
Internship
Big Data • Transportation • Analytics • Big Data Analytics
The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.
Top Skills: APIsCloud InfrastructureExcelJupyter NotebooksMobile TechnologiesMobilityPostmanSdksTelematics
23 Days AgoSaved
Remote
United States
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Fintech • Financial Services
The Customer Success Manager will manage a portfolio of Scratch Pay customers, driving adoption of Scratch Checkout through proactive engagement and training while analyzing data to identify sales opportunities.
Top Skills: Crm SystemsGong EngageHubspotOutreachSalesloft
23 Days AgoSaved
Remote or Hybrid
Florida, USA
70K-90K Annually
Mid level
70K-90K Annually
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Customer Success Manager will drive product adoption, ensure customer satisfaction, and serve as the voice of the customer, liaising across various teams.
Top Skills: Cloud ComputingData AnalyticsMobile ApplicationsSaaS
23 Days AgoSaved
Remote or Hybrid
California, USA
70K-90K Annually
Mid level
70K-90K Annually
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Customer Success Manager will drive adoption, utilization, retention, and satisfaction for the RapidDeploy product, ensuring customer advocacy and collaborating across departments.
Top Skills: Cloud ComputingData AnalyticsMobile ApplicationsSaaS
23 Days AgoSaved
Remote or Hybrid
Austin, TX, USA
Mid level
Mid level
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Customer Success Manager, Channel is responsible for managing relationships with channel partners, driving revenue, and ensuring customer satisfaction through contract negotiations and conflict resolutions.
23 Days AgoSaved
Easy Apply
Remote
2 Locations
Easy Apply
77K-167K Annually
Mid level
77K-167K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Manager establishes trusted relationships with clients, assists with deployment, measures performance, and translates data into actionable insights to enhance customer satisfaction and success.
Top Skills: AIContinuous DeploymentContinuous IntegrationDevsecopsGitGitlab
24 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
180K-275K Annually
Expert/Leader
180K-275K Annually
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As the Regional VP of Customer Success, you will lead a team to enhance product adoption, improve revenues, and build relationships with enterprise customers, ensuring their success with PagerDuty's offerings.
Top Skills: GainsightGongSalesforceTableau
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