Top Remote Customer Success Jobs

Serve as the primary point of contact for customers coordinating interaction with various groups, monitor customer health and engagement, identify growth opportunities, build relationships, deliver feedback internally, and guide customers through onboarding and deployment processes.

The Dedicated Customer Success Manager (DCSM) at AgileAssets will support and consult clients using AgileAssets software solutions, focusing on their business needs and technical configurations. The DCSM is responsible for client satisfaction, relationship management, and promoting software utilization. This role includes proactive communication, conducting quarterly reviews, increasing product adoption, and ensuring customer loyalty and retention.

The Sr. Manager, Customer Success will lead client engagements for a portfolio of brands, focusing on marketing analytics. Responsibilities include managing relationships, driving product adoption, providing insights on marketing performance, and supporting internal initiatives.

As a Customer Success Manager at HumanSignal, you will be responsible for building and maintaining relationships with enterprise clients, ensuring they achieve their business goals. You will guide customers through onboarding and integration of software into their processes, while driving value and expansion of services within the accounts you manage.

As a Senior Enterprise Customer Success Manager at Cobalt, you will build and maintain relationships with assigned clients, ensuring satisfaction and retention while advocating for their needs. You will manage security testing programs and collaborate with internal and external C-level executives to drive customer value and identify upsell opportunities.

As a Customer Success Manager at ServiceTitan, you'll build strong relationships with assigned customers, guiding them on platform usage to achieve business goals. You'll serve as their primary contact, manage account expectations, proactively engage with clients to understand their needs, analyze success metrics, and address any challenges that may arise to ensure satisfaction and retention.

The Senior Customer Success Manager at NICE Actimize manages post-sales relationships for strategic accounts, focusing on customer loyalty and revenue retention. Responsibilities include leading client engagements, ensuring timely renewals, driving customer satisfaction, and identifying upsell opportunities, all while collaborating with internal teams to optimize customer success.

The Customer Success Manager at SentinelOne will manage the customer lifecycle, ensuring satisfaction and engagement by addressing customer inquiries, utilizing automation tools, and identifying growth opportunities. The role emphasizes relationship building and advocating for customer needs across departments, while also focusing on customer retention and upselling.

The Customer Success Manager will build strong relationships with customers, ensuring they effectively use HYPR's services, drive product adoption, and ultimately enhance customer satisfaction and renewals. This role requires proactive strategy development, team collaboration, and a focus on delivering exceptional customer experiences throughout the customer lifecycle.

The Senior Customer Success Associate at Guidebook is responsible for ensuring customer satisfaction, mastering the app and content management systems, providing support through various channels, and facilitating workshops. This role involves building guides, analyzing feedback for improvements, and collaborating closely with the Account Management team to enhance client experiences.

As an Onboarding Analyst, you will assist VIP clients with setting up their sales tracking in our system. The role focuses on customer success rather than support, requiring strong communication skills and attention to detail. You'll interact with marketing software and contribute to significant growth opportunities within the company.

The Customer Success Manager will act as the primary interface between customers and Abnormal's internal teams, ensuring customer satisfaction, driving platform adoption, and aligning on value objectives. Responsibilities include managing success plans, engaging with senior decision-makers, and providing product education.

As a Customer Success Manager, you will build strong relationships with clients, guiding them in achieving workplace equity goals and ensuring compliance with equity standards. This role involves collaboration with various teams to enhance customer experience and may include influencing customer service strategies, managing renewals, and identifying opportunities for product improvement based on customer needs.

As a Customer Success Manager, you will partner with customers to help them achieve their goals using the Instrumentl platform, focusing on onboarding, engagement, retention, and account growth. Your role will involve fostering relationships, evaluating account performance, and collaborating with teams to enhance customer experience.

The Manager of Enterprise Customer Success will lead a team of six CSMs, focusing on customer satisfaction, retention, product adoption, and expansion within enterprise accounts. Responsibilities include coaching the team, developing customer success strategies, managing renewals, and acting as an executive sponsor for key accounts, while collaborating cross-functionally to enhance customer experiences.

The Scaled Customer Success Manager will manage high-volume accounts, ensuring smooth onboarding and customer satisfaction while identifying growth opportunities. The role involves upselling and cross-selling within existing accounts, using strategic communication and relationship-building skills to enhance customer engagement and retention.

The Customer Success Engineer will support enterprise customers by answering questions and ensuring they get value from the platform. This involves reading API documentation and understanding SaaS tools while collaborating across teams. The role demands strong organizational skills, a customer-centric approach, and the ability to manage multiple tasks in a fast-paced environment.