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Top Remote Customer Success Jobs

15 Days Ago
United States
Remote
350 Employees
Entry level
350 Employees
Entry level
Cloud • Legal Tech • Software
As a Customer Success Manager, you will build customer relationships, drive product engagement, assist with renewals, and advocate for customer needs. You'll collaborate with internal teams to help customers maximize their use of Agiloft's solutions, identify growth opportunities, and support retention strategies in a remote work environment.
Top Benefits:
401-K
401-K Matching
Dedicated Diversity Inclusion Staff
+34 More
14 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will build and nurture customer relationships, guide them in their workplace equity goals, and ensure ongoing compliance with product usage. This role involves working closely with various internal teams and participating in training to understand workplace equity better, aiming to enhance customer engagement and satisfaction.
16 Days Ago
USA
Remote
986 Employees
Senior level
986 Employees
Senior level
Information Technology
As the Director of Customer Success, you will be a trusted advisor to clients, managing project delivery within budget and deadlines. You will lead a creative team to deploy innovative solutions in the healthcare industry, addressing complex customer needs and building strong relationships.
16 Days Ago
United States
Remote
636 Employees
170K-170K Annually
Senior level
636 Employees
170K-170K Annually
Senior level
Mobile
As a Client Success Director at Vida, you will manage client relationships throughout their journey, ensure client satisfaction, analyze data to provide strategic recommendations, and collaborate with internal teams to enhance business strategies and client engagement.
Top Benefits:
401-K
Company Outings
Dental Insurance
+11 More
16 Days Ago
United States
Remote
110K-180K Annually
Senior level
110K-180K Annually
Senior level
Healthtech • Database
As a Customer Success Manager at Datavant, you will oversee customer relationship outcomes and drive growth through strategic account management. Key responsibilities include maintaining high renewal rates, enhancing product adoption, and fostering cross-functional collaboration to improve customer satisfaction and value. Your role is crucial in supporting clients and ensuring they derive maximum benefits from the company's data healthcare solutions.
15 Days Ago
United States
Remote
400 Employees
50K-55K Annually
Entry level
400 Employees
50K-55K Annually
Entry level
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
The Client Success Coordinator manages client relationships, ensures clients are satisfied with products and services, coordinates onboarding, and provides strategic guidance to improve program performance, while utilizing Salesforce for account management.
Top Benefits:
401-K
401-K Matching
Company Outings
+56 More
15 Days Ago
United States
Remote
Senior level
Senior level
Software
As a Senior Customer Success Engineer, you will resolve customer concerns, improve internal tools, and engineer solutions to enhance the customer experience. You'll work closely with the engineering team, troubleshoot issues, and assist Customer Success Managers. The role requires excellent communication skills and a passion for frontend development, particularly with Next.js.
15 Days Ago
San Francisco, CA, USA
Remote
46 Employees
Mid level
46 Employees
Mid level
Software
As a Customer Success Manager at MadKudu, you'll define account strategies, nurture relationships with executives, manage customer engagement, and oversee contract negotiations. Your success will ensure customers see significant value from their investments and help drive renewal and expansion efforts, particularly in the B2B marketing operations space.
16 Days Ago
United States
Remote
110K-180K Annually
Senior level
110K-180K Annually
Senior level
Healthtech • Database
The Customer Success Manager at Datavant will focus on management and growth of accounts in the Life Sciences sector. Key responsibilities include ensuring high renewal rates, driving customer satisfaction and product adoption, and collaborating with various departments to enhance customer relationships and support clinical use cases.
17 Days Ago
US
Remote
424 Employees
Mid level
424 Employees
Mid level
Software
As a Senior Enterprise Customer Success Manager, you will manage client relationships, drive customer satisfaction, and help clients build effective security testing programs. You will interface with C-level executives and ensure product adoption, retention, and growth. The role demands strong communication, multitasking, and project management skills, along with a consultative mindset to enhance customer advocacy and service execution.
16 Days Ago
United States
Remote
1,017 Employees
Entry level
1,017 Employees
Entry level
Software
The Field Customer Success Manager is responsible for building relationships with key customers and helping them achieve business goals using Auctane products. This role involves analyzing accounts for efficiency and monetization opportunities, providing technical support, and ensuring customer satisfaction through exceptional service.
15 Days Ago
Basel, KS, USA
Remote
56 Employees
Senior level
56 Employees
Senior level
Artificial Intelligence • Automation
The VP of Customer Success at Aiwyn will lead the Customer Success team, focusing on customer retention, growth, and satisfaction. This role involves strategic development, team building, oversight of the customer journey, and collaboration across departments to enhance service and product offerings.
16 Days Ago
United States
Remote
367 Employees
97K-160K Annually
Senior level
367 Employees
97K-160K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Manager (CSM) will manage advertising campaigns for enterprise clients on platforms like Amazon and Walmart, aiming to achieve revenue growth through effective budget management and optimization. The role requires analytical skills, collaboration with internal teams, and a focus on customer engagement and KPIs.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
17 Days Ago
USA
Remote
74K-96K Annually
Mid level
74K-96K Annually
Mid level
Cloud • HR Tech • Professional Services • Software
As an Enterprise Customer Success Manager at Upwork, you'll partner with customers to achieve their talent and workforce goals. Responsibilities include driving adoption of the Upwork platform, building Customer Success Plans, maintaining engagement with hiring managers, and collaborating with multiple teams to enhance customer experience. You'll also contribute to product feedback and retention strategies while managing multiple projects and fostering trusted relationships with key stakeholders.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
17 Days Ago
Eastern, WV, USA
Remote
44 Employees
125K-160K Annually
Senior level
44 Employees
125K-160K Annually
Senior level
Software
As the Enterprise Customer Success Manager, you will be responsible for ensuring the success of large customers, leading onboarding, training, and overall customer adoption. You will leverage your experience in professional services or consulting to engage with senior management, manage complex business applications, and apply customer success strategies to enhance client experience and satisfaction.
16 Days Ago
2 Locations
Remote
500 Employees
Mid level
500 Employees
Mid level
eCommerce • Other • Software
The Customer Success Manager will develop and maintain relationships with key stakeholders in a portfolio of merchants, providing consultative guidance and product expertise to drive business results through the adoption of Recharge features. This role involves advocating for merchants' needs and resolving issues swiftly to enhance their experience with the subscription platform.
Top Benefits:
401-K
Health Insurance
Charitable Contribution Matching
+4 More
16 Days Ago
United States
Remote
90 Employees
Junior
90 Employees
Junior
Software
As a Customer Success Manager at PerformYard, you will cultivate long-term relationships with customers, ensuring successful software adoption and usage. You will provide training, support configuration needs, and act as a customer advocate by collaborating with other teams for product improvements. By responding to customer inquiries and managing their lifecycle, you will help enhance customer satisfaction and drive business growth.
Top Benefits:
401-K
Dental Insurance
Disability Insurance
+11 More
16 Days Ago
United States
Remote
19 Employees
50K Annually
Junior
19 Employees
50K Annually
Junior
Events
The Client Success Assistant will manage client deliverables, coordinate communications among team members and clients, and handle administrative tasks, including preparing reports and formatting communications. Strong organizational and time management skills are essential.
19 Days Ago
Washington, DC, USA
Remote
34 Employees
150K-230K Annually
Senior level
34 Employees
150K-230K Annually
Senior level
Software
The Customer Success Manager will be responsible for building relationships with federal customers, leading the onboarding process, ensuring contract renewals, gathering customer feedback, advocating for customer needs, developing product knowledge, and managing customer issues with engineering support.
16 Days Ago
Philadelphia, PA, USA
Remote
26 Employees
30K-60K Annually
Entry level
26 Employees
30K-60K Annually
Entry level
Sports
The Customer Success Specialist at Fliff will assist customers with technical problems, respond to inquiries via phone, email, or chat, and analyze product issues. They will also update databases, monitor social media for complaints, and gather customer feedback to improve services and product features.
16 Days Ago
United States
Remote
367 Employees
143K-213K Annually
Senior level
367 Employees
143K-213K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Director will manage relationships with clients to create and execute effective advertising strategies aimed at driving revenue growth. This role involves deep data analysis, managing advertising budgets, collaborating with internal teams, and advising the sales team on upsell opportunities.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
18 Days Ago
Austin, TX, USA
Remote
41 Employees
50K-55K Annually
Junior
41 Employees
50K-55K Annually
Junior
Software
The Junior Customer Success Manager will manage a book of business, focusing on customer retention, adoption, and satisfaction. Responsibilities include onboarding new customers, leading renewal conversations, addressing customer concerns, and ensuring effective communication and relationship building with the customers.
16 Days Ago
United States
Remote
1,153 Employees
Senior level
1,153 Employees
Senior level
Healthtech • Software • Telehealth
The Supervisor of RCM Client Success manages and supports a team of RCM Client Advisors, ensuring client satisfaction and successful revenue performance. Responsibilities include monitoring client metrics, managing escalations, participating in client meetings, and improving KPIs. The role requires deep knowledge of revenue cycle management across medical practices.
16 Days Ago
United States
Remote
367 Employees
118K-177K Annually
Senior level
367 Employees
118K-177K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Director at CommerceIQ will lead a team of Advertising Managers, overseeing customer relationships and ensuring successful advertising strategies. They will drive team development, manage enterprise-level advertising campaigns, and enhance customer satisfaction and retention through effective engagement and measurable results.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
17 Days Ago
US
Remote
852 Employees
Senior level
852 Employees
Senior level
Software
The Customer Success Manager will ensure customers realize the value of Elite's products by driving product adoption, retention, and expansion through proactive engagement and education initiatives. Responsibilities include developing relationships with customers, addressing their needs, delivering training, and collaborating with internal teams to optimize service delivery.
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