Top Remote Customer Success Jobs

Manage onboarding, adoption, and retention for $10k+ ARR accounts; act as trusted advisor, monitor customer health, identify expansion opportunities, reduce churn, and collaborate cross-functionally using tools like Gainsight, Zendesk, Jira, and Salesforce.

Manage a book of mid-market customers to drive onboarding, adoption, retention, and renewals. Triage inbound requests, lead cross-functional resolutions, monitor health metrics, identify expansion and churn risks, and mentor other CSMs. Maintain accurate data and advocate customer needs to Product and Operations.

The Customer Success Manager at CyberSheath oversees customer relationships, coordinates technical projects, identifies upsell opportunities, and ensures customer satisfaction by managing internal teams and processes effectively.

The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.

The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.

The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.

The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.

The Customer Success Engineer ensures customer satisfaction through technical expertise, onboarding, support, and driving adoption of data security solutions, while maintaining strong relationships and advocating for customer needs.

As a Customer Success Engineer, you'll guide clients in integrating APIs, troubleshoot issues, provide training, and maintain documentation.

As a Scaled Customer Success Manager at OneSignal, you will drive platform adoption, support customer journeys, and optimize customer health. Responsibilities include managing customer conversations, participating in programs, and collaborating cross-functionally to enhance customer engagement. You should have strong communication skills and a solution-oriented mindset.

The Customer Success Manager at OneSignal will manage 50-60 customers, focusing on retention and growth through onboarding, business reviews, and collaboration with teams.

The Client Success Engagement Manager leads AI-driven transformations for pharma clients, ensuring growth and client satisfaction across major accounts.

The Technical Customer Success Manager ensures the success of strategic customers by managing relationships, driving retention, and shaping customer success strategies. Responsibilities include onboarding, risk mitigation, and championing customer needs while leveraging technical expertise in DevOps and cloud infrastructure.

The Customer Success Manager will drive product adoption, retention, and value realization for community management companies, facilitating customer relationships and demonstrating product benefits.

As a Customer Success Manager, you'll manage relationships with licensure boards, support clients in adopting compliance solutions, and drive customer satisfaction and retention.

The Director, Client Success manages client relationships and project delivery, ensuring customer satisfaction and financial results while leading team members in achieving service excellence and operational efficiency.

As a Senior Customer Success Manager, you'll ensure clients succeed with DexoryView, onboard effectively, and manage long-term relationships, driving retention and account growth.

As an Associate Customer Success Manager, you'll support Sales Engagement Managers by managing accounts, coordinating renewals and cross-sell activities, and maintaining account visibility through data management and reporting.

The Associate Customer Success Manager supports Sales Engagement Managers by managing administrative tasks, facilitating customer onboarding, and coordinating renewals and cross-sell activities to enhance client satisfaction and retention.

The Engagement Director leads enterprise customers in digital transformation initiatives using Salesforce solutions, ensuring high satisfaction and measurable outcomes. This role encompasses strategic planning, pre-sales, executive oversight, and mentoring delivery teams to drive customer success and business value.

The VP of Customer Success Management leads the global Customer Success organization, focusing on customer value, retention, and growth while developing leadership and operational excellence.

The Manager, athenaPayer Customer Success oversees post-sale customer relationships, ensuring satisfaction and driving retention by analyzing customer performance and operational challenges, coordinating with internal teams for issue resolution, and promoting athenahealth solutions.

The Sr Customer Success Manager - OEM partners with Sales and OEM/ISV customers to drive success with CDK solutions, focusing on defining KPIs and strategic roadmaps, maintaining relationships, and providing product expertise.

The Customer Success Manager will maintain post-sales relationships with strategic customers, ensuring measurable value and successful implementation of ept AI's platform by guiding technical execution and managing customer outcomes.

The Associate Client Success Manager supports customer success initiatives, executes lifecycle programs, monitors customer engagement, and ensures effective onboarding and adoption strategies.