Top Remote Customer Success Jobs

The Community Engagement Specialist will foster community growth and engagement through strategic online interactions, manage content planning on social media platforms, utilize growth hacking techniques to attract users, and participate in community events to enhance user experience.

The Tax Regional Support Specialist provides support by researching and resolving tax notices and communications with various tax agencies. Responsibilities include managing customer payroll tax notices, ensuring compliance, and coordinating internal teams for payments and tax-related issues.

The Customer Success Manager (CSM) is responsible for ensuring customer satisfaction and success with ServiceTitan. They manage a portfolio of approximately 100 accounts, maintain relationships, drive customer value and ROI, mitigate churn risk, and facilitate resolutions to customer inquiries and issues. They also use data analysis to improve user engagement and implement strategies for proactive outreach.

As a Customer Tech Support Specialist at IntelliShift, you will provide technical support for hardware and software applications, resolving issues via Salesforce and working collaboratively with other teams. Responsibilities include documenting communications and achieving targets for call response rates and customer satisfaction scores.

As a Customer Success Manager, you will advocate for customers, facilitate their onboarding, provide training and support, and analytically address their needs to maximize the GoSpotCheck platform's value. Building strong relationships and ensuring ongoing engagement will be key responsibilities, alongside delivering actionable insights and managing customer portfolios.

As a Client Success Manager, you will engage with clients as a subject matter expert, manage the renewal process, provide solutions-based guidance, support sales efforts through various tasks, and ensure client relationship success while collaborating with the sales team.

The Customer Success Enablement Manager focuses on creating and executing strategic enablement programs to enhance the skills of the Customer Success team. Responsibilities include designing engaging training modules, leading onboarding programs, maintaining alignment with business goals, and maximizing customer retention. They utilize data to monitor training effectiveness and develop assessments.