Top Remote Customer Success Jobs

The Technical Customer Success Manager will oversee the customer journey, ensuring clients maximize the value of Unlayer's products. Responsibilities include regular check-ins, relationship building, upselling services, and collaborating with product and engineering teams to address customer feedback and technical issues.

Join Akoya as a Customer Success Manager and be responsible for growing the ecosystem of a data access network. Work collaboratively with various teams to ensure customers derive value from the platform and renew their relationships with us. Enhance customer experiences through product UX and API design.

The Enterprise Customer Success Manager will manage a portfolio of State, Local, and Higher Ed customers, ensuring satisfaction and successful solution adoption. Responsibilities include customer relationship management, onboarding implementation, training, account monitoring, contract renewal, and feedback collection to drive product improvements.

The Head of Customer Success will lead the Enterprise Customer Success team at Fundraise Up, focusing on large non-profit accounts. Responsibilities include developing workflows, mentoring Customer Success Managers, executing account growth strategies, and building relationships with high-level stakeholders to drive engagement and retention.

The Customer Success Specialist at Cala Health engages with users of their products, providing training and support to ensure maximum value. Responsibilities include building relationships, educating customers, documenting interactions, and collaborating with marketing and product development.

The Customer Success Manager at Syndio will focus on helping organizations achieve workplace equity by managing customer relationships, guiding clients on equity strategies, and ensuring product utilization and ongoing compliance. The role involves communicating with key decision-makers, collaborating with various teams, and influencing customer service strategies while ensuring customer's needs are met effectively.

The Customer Success Manager will oversee the management of customer support and success, ensuring effective communication between customers and internal teams. Responsibilities include creating support policies, managing ticket queues, conducting technical analyses, and driving issue resolutions with various stakeholders.

As a Client Success Manager at Amaze, you will manage client relationships, oversee their onboarding process, and ensure successful delivery of solutions. You will work closely with various teams to track account metrics and maintain high service standards while striving to meet performance targets.

As a Senior Manager of Customer Success at SOCi, you will lead and mentor a team of Customer Success Managers to enhance customer experiences and maximize the value of SOCi's SaaS platform. Responsibilities include overseeing customer success initiatives, managing enterprise-level client relationships, collaborating with various departments, and refining processes to ensure retention and growth.

As a Customer Success Manager, you will be the face of Insider to our clients. Your main responsibilities include understanding our clients' needs, matching them with our products, ensuring they utilize our technology effectively, and maintaining a strong relationship with them. You will also be responsible for providing feedback to your team, identifying opportunities to add value to our clients' organizations, and contributing to product development. This role requires a university degree in Business, Marketing, Engineering, or related fields.

The VP of Customer Success will lead initiatives to ensure customer sustainability and profitability, develop success metrics, implement a customer-first approach, facilitate training, manage processes for onboarding and renewals, and improve customer relationships. The role requires strategic leadership and accountability for achieving revenue goals.

The Client Success Executive acts as the primary liaison between Altera and its clients to ensure satisfaction and success. This role involves understanding client needs, promoting product adoption, tracking performance against KPIs, and conducting operational reviews to deliver strategic support.

The Senior Customer Success Manager at Vercel manages a portfolio of Enterprise customers to enhance their experience and drive business value. Responsibilities include onboarding, setting success criteria, issue resolution, and identifying expansion opportunities, all while maintaining customer engagement and satisfaction through strategic guidance and collaboration.

The Customer Success Manager at Syndio will be responsible for guiding customers in achieving their workplace equity goals, managing relationships with clients, ensuring compliance, driving product usage, and collaborating with various teams to enhance customer experience. The role demands excellent communication skills and a passion for promoting fairness in the workplace.

As a Customer Success Manager at Syndio, you'll guide a dedicated portfolio of customers towards achieving their workplace equity goals. Your responsibilities include maintaining strong relationships, advising on equity strategies, ensuring compliance, and driving usage of products while collaborating with various teams to enhance customer journeys.

As a Senior Customer Success Manager at Trellix, you will build strong relationships with key stakeholders, understand customer needs, and develop success plans to drive product adoption and satisfaction. You will collaborate with sales for transitions and expansion opportunities while addressing customer challenges and risks to ensure desired outcomes and loyalty.

The Account Director at CommerceIQ will lead strategic initiatives to drive customer satisfaction and retention, manage complex relationships, and negotiate contracts. The role involves problem-solving to meet customer needs and leading cross-functional teams to deliver results. The director will also analyze customer metrics to improve engagement and serve as a thought leader in the CPG and e-commerce sectors.