Top Remote Customer Success Jobs

The Senior Customer Success Manager at Blackbaud will build strategic relationships, drive adoption of solutions, monitor customer health, and ensure retention and growth in the social good sector.

The Sr. Customer Success Manager is responsible for the health of assigned accounts, ensuring customer adoption and growth while managing renewals and upsells through relationship building and technical support.

Optical Customer Success Engineers at Nokia provide expert technical support, foster relationships, and ensure customer satisfaction through proactive services and onboarding support.

The Sr. Provider Customer Success Manager manages strategic partnerships with healthcare clients, ensuring optimal adoption of technology and facilitating value-added solutions while fostering collaboration and improving customer performance.

As a Senior Customer Success Manager, you will manage strategic customer accounts, drive adoption of HPE solutions, provide customer advocacy, and coordinate internal teams for issue resolution while targeting upsell opportunities.

The Customer Success Executive will implement and scale AI solutions in healthcare, ensuring strong adoption by nursing and clinical teams while managing client relationships and project execution.

Lead a team of Customer Success Executives to manage enterprise health system accounts, drive impactful solutions, and ensure client success metrics are met.

The Customer Success Manager at Maze will drive user adoption, support mid-market customers in research practices, and own renewal strategies. The role involves educating clients on the product, analyzing customer usage, and advocating for client needs within the company. Additionally, the manager will lead executive reviews and identify opportunities for account expansion.

The Customer Experience Engineer will lead technical onboarding, guide customers on ECAD workflows, and identify expansion opportunities while supporting their adoption of AllSpice.

Drive scaled customer outcomes in an AI-enabled, automation-first PLG environment by owning adoption, renewals, migrations, and expansion. Use product data and platform tools to monitor customer health, identify risks and upsell opportunities, enable customers through self-service and documentation, and act as the internal Voice of the Customer to support retention and value realization.

Drive adoption and success for a portfolio of top-tier accounts, build relationships, provide support, and identify growth opportunities.

The Client Success Account Manager at Axios oversees account management for growth accounts, ensuring client satisfaction and driving retention through strategic media planning and collaboration with internal teams.

The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.

The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.

Manage a portfolio of customers as primary contact, drive adoption and retention, respond to support requests, troubleshoot issues with product teams, identify upsell and renewal opportunities, and provide customer insights to product and engineering.

The Director of Customer Success will lead a team to drive customer adoption, retention, and revenue growth, ensuring effective management of both customer relationships and operational processes.

As a Client Success Manager, you will partner with employer clients to enhance the value of Hinge Health's programs, driving retention and adoption. Responsibilities include building client relationships, conducting program audits, launching enrollment campaigns, and using data insights to maximize product utilization.

The Customer Success Platform Manager at Extreme Networks will manage ChurnZero, develop workflows, ensure data integrity, and train CSMs to enhance customer success operations.

Manage relationships for mid-market customers to drive adoption, retention, and expansion. Conduct QBRs, track renewals, forecast account risk, analyze usage data to identify churn or upsell opportunities, coordinate cross-functional resources, and recommend programs to increase product adoption and value.

Lead client engagements for Measured's brands, managing relationships, delivering marketing analytics, and ensuring product adoption and optimization insights.

Manage a team of SMB Customer Success Managers, focusing on revenue growth, customer retention, and team performance while utilizing data-driven strategies.

Responsible for maintaining customer health and retention in financial accounts, delivering high-touch onboarding, and driving strategic growth through proactive partnerships and technical advisory.

The Customer Success Manager will manage enterprise customer portfolios, focusing on onboarding, driving product adoption, and ensuring renewals and expansion through strong relationship building and measurable outcomes.

As Manager of Customer Success for the SMB segment, you will lead a team, design engagement strategies, drive growth metrics, and optimize customer journeys to ensure high retention and expansion across 6,000 districts.

The Senior Technical Customer Success Manager will manage customer relationships, drive product adoption, and handle technical challenges in a SaaS environment, especially in cybersecurity.