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Top Remote Customer Success Jobs
As a Customer Success Architect at Neo4j, you will provide technical guidance and advocacy for customers, ensuring they leverage Neo4j's products effectively. Responsibilities include building relationships with clients, managing multiple accounts, collaborating with cross-functional teams, and tracking customer project health to enhance satisfaction and retention rates.
The Customer Success Manager will guide customers in achieving workplace equity goals by managing relationships, providing strategic advice, and ensuring product usage. Responsibilities include collaborating with cross-functional teams, influencing customer strategy, and participating in training related to workplace equity.
As a Customer Success Manager at Syndio, you'll build relationships with customers, guide them in achieving workplace equity goals, and ensure compliance. You will work with various teams to support customers throughout their journey while identifying their needs and proposing solutions. Your role includes engaging with C-suite executives and influencing customer service strategies within the company.
As a Manager in Customer Success at Nielsen, you will lead the Marketing Mix team to analyze advertising effectiveness and provide actionable insights to global clients. Your role involves building relationships, managing analytics projects, and translating complex data into impactful stories for clients, ultimately driving marketing efficiencies and value creation.
As a Customer Success Specialist, you will manage client portfolios, provide personalized service, onboard customers, and drive product adoption. You will collaborate with various departments to enhance customer satisfaction and retention, address high-level inquiries, and collect product feedback to improve the client experience.
As a Dealer Success Specialist, you will partner with sales to support and retain automotive dealer customers. Responsibilities include building relationships, resolving issues, monitoring dealer performance, training on products, and maintaining detailed documentation in Salesforce.
The Client Success Manager (CSM) at Storable's Storage Division manages client relationships in the self-storage sector, driving product adoption and satisfaction. Responsibilities include consulting on business goals, facilitating business reviews, monitoring usage patterns, liaising between clients and product teams, and sharing insights across teams to enhance solutions.
The Customer Success Manager will support law school partnerships, manage relationships, guide law schools in maximizing the 12twenty platform, and ensure they meet career services goals. Responsibilities include leading webinars, providing expert advice on law recruitment processes, and creating educational content for partners.
As a Client Success Manager Level III, you will ensure the success and satisfaction of clients by providing exceptional support and guidance throughout the customer journey. You will act as the primary point of contact for customer requests, manage communications, drive adoption of services, and work closely with internal teams to enhance customer engagement and retention.
As a Customer Success Manager, you will manage a portfolio of service companies, analyze user data to provide insights, lead customer conversations to align their goals with service usage, and improve customer experience through collaboration and proactive problem-solving.
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
The Customer Success Manager at Overstory will build relationships with customers, manage onboarding processes, coordinate with teams for product delivery, renew contracts, and expand accounts while ensuring customer satisfaction and success.
The Customer Success Manager supports customers during product deployment and adoption, collaborating with teams across Sales, Support, and Engineering. Responsibilities include providing technical support, assessing customer requirements, coordinating critical issues, and designing product integration solutions.
As an Enterprise Customer Success Manager, you will manage relationships with high-profile clients, ensuring customer satisfaction and improved ROI for ControlUp's products. You will guide customers through their lifecycle with the company, coordinate resources, and act as a project manager to facilitate successful implementations while promoting effective use of the product suite.
The Customer Success Manager will guide a portfolio of customers to achieve workplace equity goals, build relationships for renewals and upsell opportunities, and communicate effectively about their needs and product updates. They will support various teams, participate in training on workplace equity, and influence customer service strategies as well as identify and implement solutions in the product.
The Customer Success Manager will build and maintain customer relationships to enhance retention and growth. Responsibilities include managing customer information, ensuring post-implementation support, organizing training sessions, and promoting user engagement to drive account renewals and growth opportunities.
As a Cloud Customer Success Manager, you will build relationships with clients, providing support and guidance to maximize their value from cloud solutions. Responsibilities include managing customer satisfaction, retention, strategic account plans, conducting training, and utilizing data insights for performance tracking.
The Customer Success Manager at Terrascope will help businesses implement their carbon management platform effectively, ensuring they achieve sustainability goals. Responsibilities include strategizing customer transformations, fostering long-term relationships, and coordinating across teams for execution excellence in cloud solutions.
As a Customer Success Engineer at Decodable, you will ensure customer satisfaction with the platform, providing technical support and guiding users through onboarding. You'll advocate for customers internally, help identify new use cases, and manage customer feedback to enhance the product.
The Senior Customer Success Manager will partner with Enterprise customers to drive ROI, educate on product features, and advocate for customer needs within the company. Responsibilities include managing customer portfolios, enhancing product adoption, and collaborating with sales to secure renewals while providing a seamless customer experience.
As a Customer Success Manager at Eleos Health, you will enhance user engagement and product adoption across your accounts. You will lead upsell opportunities, understand client needs, monitor contract renewals, and work cross-functionally to meet customer goals, while conducting quarterly business reviews and presenting insights.
The Customer Assurance Manager will ensure that customers achieve their desired outcomes with Optimal Dynamics' logistics solutions. Responsibilities include driving product adoption, building strong customer relationships, managing customer success journeys, addressing challenges, and identifying growth opportunities. This role also involves coordinating with internal teams for seamless support and conducting training sessions for customer onboarding.
As a Client Success Consultant, you will maintain client relationships, ensure software adoption, minimize churn, provide training, and communicate effectively with clients. You'll work cross-departmentally to improve client satisfaction and retention through proactive engagement and support.
As an Analytics Services Manager, you will create and present actionable insights derived from large datasets to customers, help improve their business outcomes, conduct audits for report accuracy, and support customer-facing review meetings. You'll collaborate with Customer Success and Data Science teams.
The Customer Success Manager will empower organizations to attain workplace equity by building strong customer relationships and guiding them through their equity goals. Responsibilities include advising on compliance, driving usage of tools, collaborating with multiple teams, and managing customer feedback and needs to ensure ongoing success and satisfaction.
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