Top Remote Customer Success Jobs

Manage and grow enterprise client relationships in A2P messaging, ensuring exceptional service, renewals, and identifying growth opportunities.

The Customer Success Manager will manage customer relations, analyze data, advocate for customer needs, and provide technical guidance while occasionally traveling to client sites.

As a Customer Success Manager, you will lead onboarding, guide technical implementation, maintain conversion rates, and enhance customer engagement and revenue growth.

Manage technical customer relationships, resolve complex issues, improve support workflows using AI, and build documentation to enable teams. Liaise between customers and Product/Engineering.

The Enterprise Customer Success Manager at Overstory manages strategic accounts, drives organizational change, ensures product adoption, and identifies expansion opportunities in California's utility sector.

The Scaled Customer Success Manager will own and optimize the startup program, focusing on customer journey, activation, retention, and growth using automation and workflows.

Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.

As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.

As a Customer Success Manager, you will manage a portfolio of enterprise accounts, build relationships, analyze data for insights, and ensure customer satisfaction.

The Associate Customer Success Manager will support tech-touch customers, ensuring adoption and driving retention through relationship building and product guidance.

The Client Success Manager ensures positive client experiences, builds longstanding relationships, resolves issues, oversees client communication, and manages project execution while collaborating cross-departmentally, all to enhance client satisfaction and business growth.

Lead and scale an AI Success organization (15–30 people) to drive AI product adoption, improve retention/expansion (GRR/NRR), build forecasting and predictive health models, create cross-functional playbooks and responsible-AI governance, and own executive engagement and portfolio-level commercial outcomes.

The Customer Success Manager at SS&C will build relationships, manage renewals, support customers, and develop success strategies.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.

As a Client Success Manager, you'll build strong client relationships, manage marketing campaigns, analyze performance, and identify growth opportunities while ensuring client goals are exceeded.

The Customer Success Manager will lead onboarding, maintain relationships, analyze data, facilitate renewals, and gather customer feedback while managing complex district implementations.

The Customer Success Manager II manages customer relationships, driving platform adoption and retention, while collaborating with various departments to ensure client success.

The Arlo/RLA Customer Success Manager oversees post-election audit product services, optimizing customer onboarding, training, and support processes across various states.

The Senior Manager of Customer Success will lead a team of CSMs, driving execution and optimizing customer experience, retention, and adoption while coaching team members and supporting cross-functional initiatives.

The Customer Success Manager at Thrive will oversee key accounts, driving customer outcomes by understanding business objectives, analyzing user behavior, and ensuring successful engagement with the Thrive TRM platform.

The Senior Customer Success Manager will lead post-sales engagements for enterprise customers, driving onboarding, support, and customer advocacy while ensuring successful outcomes and product adoption.

The Customer Success Manager supports healthcare clients post-sales, ensuring satisfaction and growth by building relationships and guiding them through product adoption and success strategies.

The Customer Success Manager will drive customer implementation, retention, and expansion by managing accounts, providing support, and ensuring clients realize the value of Skydio's solutions.

The Customer Success Manager collaborates with customers to maximize their value from Proofpoint products, ensures successful deployments, and advocates for customer needs while driving project completion and customer satisfaction.

Serve as the technical lead for a portfolio of live customers, ensuring product delivery excellence and client satisfaction. Conduct technical discovery, understand customer data schemas and integrations, provide platform guidance and enablement, produce health/status reports, use DOMO for customer health monitoring, and coordinate with support and engineering to resolve issues and drive outcome-aligned adoption.