Top Remote Customer Success Jobs

As a Scaled Customer Success Manager at OneSignal, you will drive platform adoption, support customer journeys, and optimize customer health. Responsibilities include managing customer conversations, participating in programs, and collaborating cross-functionally to enhance customer engagement. You should have strong communication skills and a solution-oriented mindset.

The Principal Customer Success Manager at Zendesk leads customer relationships, drives product adoption, and leverages AI technologies to ensure customer success and optimize engagement across the customer lifecycle.

This role involves leading Gainsight implementation for NIQ's customer success platform, requiring cross-functional collaboration, playbook development, and training execution.

The Customer Success Manager will manage a portfolio of commercial customers, ensuring satisfaction and driving adoption of OneStream's cloud-based CPM platform through digital engagement and tailored solutions.

As a Scaled Customer Success Manager, you'll manage 1,500 customer accounts, focusing on adoption growth, retention, and expansion through engagement campaigns and data analysis.

The Customer Success Manager will act as the primary contact for clients, driving product adoption, managing renewals, and enhancing customer satisfaction through strategic engagement and process improvements.

Manage client relationships in a digital marketing agency, provide strategic guidance on marketing performance, and ensure client satisfaction and retention.

The Sr. Customer Success Manager is responsible for ensuring customer satisfaction through relationship management, operational oversight, and driving financial growth in pharmacy services.

The Client Success Engagement Manager leads AI-driven transformations for pharma clients, ensuring growth and client satisfaction across major accounts.

The Lead Customer Success Manager at Sprinklr will manage customer relationships, drive product adoption, ensure customer success metrics are achieved, and identify upsell opportunities while overseeing cross-functional teams to deliver impactful customer solutions.

The Customer Success Manager will build relationships with customers, ensuring their adoption of products, driving value, and increasing renewals through upselling and advocacy.

The Director of Customer Success will lead post-sale customer lifecycle management, focusing on onboarding, growth, and retention across enterprise segments while managing a Customer Success team and collaborating with cross-functional partners.

The Customer Success Engineer ensures customer satisfaction through technical expertise, onboarding, support, and driving adoption of data security solutions, while maintaining strong relationships and advocating for customer needs.

Manage customer health and retention across a diverse portfolio, design onboarding programs, navigate stakeholder relationships, and experiment with AI workflows.

The Senior Client Success Manager oversees client management for a large healthcare client, ensuring satisfaction, retention, and upsell opportunities while collaborating with internal teams to drive success and meet strategic goals.

The VP Customer Success will lead the customer experience, drive product adoption, satisfaction, and retention while managing a Customer Success team.

As a Client Success Relationship Manager, you will manage client relationships, ensure satisfaction, and identify growth opportunities, while collaborating with internal teams.

The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.

The Manager, Client Success will drive long-term client success by managing relationships, enhancing product adoption, and leading retention and expansion initiatives across significant client portfolios.

Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.

Manage a book of mid-market customers to drive onboarding, adoption, retention, and renewals. Triage inbound requests, lead cross-functional resolutions, monitor health metrics, identify expansion and churn risks, and mentor other CSMs. Maintain accurate data and advocate customer needs to Product and Operations.

Manage a focused portfolio of large customers, driving adoption and measurable ROI of Atlan's Active Metadata Platform through consultative partnerships and strategic alignment with executive stakeholders.

Lead and develop a team of ~10 Customer Success Managers to drive client value through persona-specific demos and adoption campaigns, set strategic account coverage, build scalable playbooks and demo flows, and collaborate cross-functionally using product usage data and GenAI insights to measure success.

The Customer Success Manager will manage a portfolio of accounts, focusing on retention and adoption, while collaborating with various teams to ensure customer satisfaction.

Own onboarding, implementation, and go-live for enterprise clients; lead executive strategic reviews and ROI discussions; monitor adoption, usage, and health metrics; manage escalations and coordinate resolutions; identify upsell/expansion opportunities; advocate customer needs to drive product roadmap; build relationships and scalable Enterprise CSM processes.